I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaSouth Street 4, PO19 1EH Chichester, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What an amazing experience getting the right boots at the get go! I thought the fit was good until tweeked with innersoles that support the whole foot especially the arches. Michel, although there cov... Näytä lisää
Yritys on vastannut
We were met with very friendly staff who were helpful in assisting us with choosing a new pair of walking boots each. Mason was particularly helpful and showed a genuine interest in our needs. He show... Näytä lisää
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Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Chichester (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
South Street 4, PO19 1EH, Chichester, England, Yhdistynyt kuningaskunta
4,6
Erinomainen
122 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I went to your store in Chichester and…
I went to your store in Chichester and the staff were so helpful and kind nothing was too much trouble. Firstly Anna and then Mason . I would definitely recommend to my friends !
Regards Brenda Capocci
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Be aware !!
You left an ink pod rfi on my Peter storm pull over karki fleece??? I live about 20 miles away? I guess you will suggest that I spend money to get it released? It’s easier to dump it in the dustbin. Thanks 😝
The reply shows why you should not use a review-reply-bot instead of reading. It just looks silly. Have a nice day xx
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful
Mason was very helpful and pleasant when we were looking for a fleece for my husband. He was very polite.
15. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
I have never been in the shop before. I was attended to by young man who was extremely knowledgeable about the products & was so helpful. He checked on line & ordered me Berghaus waterproof jacket. It arrived 3 days later & is perfect. Also joined loyalty scheme to reduce price. It was his first day in job so must have been well trained! Excellent round! Thank you
Shirley Stanton
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Pleasant and helpful staff member.
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff and great boots
9. lokakuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
I purchased a Berghaus waterproof coat…
I purchased a Berghaus waterproof coat from the Chichester store. Nothing was too much trouble for the store salesman who served me meaning the purchase went smoothly. Also, being a GO Member enabled me to get the reduced price. Thank you GO Outdoors.
29. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Luisa was so helpful and patient…
Luisa was so helpful and patient helping me to choose some walking boots today. She took time to find a pair suitable for my specific needs. Excellent service.
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great range of footwear
Great range of footwear to review as I needed new trekking boots. Very knowledgeable staff, excellent service from Anabell.
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and advice- friendly…
Excellent service and advice- friendly and approachable staff. (ASS14)
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service at the Chichester store.…
Excellent customer service at the Chichester store - gave me plenty of time to choose the right pair of walking shoes for my needs.
30. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
SCAMMERS
I visited the store yesterday and bought a few items after signing up to the membership scheme. I thought I was saving a lot of money (£120.50) according to my receipt! SCAM. They are same price in all shops. But I had to pay more with Go outdoors as I had to pay for membership. They overpriced the items in-store then you think your getting a bargain. Be aware!!
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I got the overtrousers that I wanted…
I got the overtrousers that I wanted and good selection of sizes to try.
Staff helpful
Couldn't find suitable hiking socks that didn't have overpadded toe ends .
17. syyskuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Personal attention from Mason with…
Personal attention from Mason with good advice and patience in supply outdoor walking shoes with support insoles and walking trousers. No hesitation in recommending GoOutdoors in Chichester.
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Choice of clothing and customer…
Choice of clothing and customer assistance by staff
19. elokuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
The Staff are extremely helpful
The Staff are extremely helpful, experienced and knowledgeable, their manner with customers is perfect and they’re overall friendliness is much appreciated
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Knowledgeable and welcoming
Mason and Annabel are most helpful, enthusiastic and friendly members of staff. Between them they managed to repair one of our defective walking poles. Mason patiently checked the other three poles were in good order. We also received very good advice about water bottles. Excellent service!
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Exemplary customer service from Mason
I had previously bought a pair of walking shoes that I was unhappy about from a different Go Outdoors store . Mason served me and spent a long time using his experience and expertise to find a pair of walking shoes with good fit . He was extremely patient and showed exemplary customer service to get good fit . He had excellent knowledge of the shoes he was selling . I will recommend him extremely highly . Thank you
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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