Lightstream Arvostelua 

27
•
TrustScore 2/5 tähteä

1,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Technical support is practically non-existent and agents say they will email a response to concerns then don't do it. They also will say they looked and can't find a problem when problem(s) still exi... Näytä lisää

Saanut 2/5 tähteä

I have used this platform on 2 golive experiences. Both went fine. The issue is with setting up, when uploading video to play this would not work videos would disappear, when adding Destinations and... Näytä lisää

Saanut 1/5 tähteä

Applying for a loan with LightStream was one of the biggest mistakes I’ve ever made. They pulled a hard inquiry on my credit without any upfront, obvious disclosure. I never saw a clear warning... Näytä lisää

Saanut 4/5 tähteä

I have been using this platform for almost 3 years now and its been such a great experience. As a Dad content creator this allows me to create my streaming channels with ease. A laptop, internet conne... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. ja myös
  3. Videoiden tuotantopalvelu

Yrityksen kirjoittama

Go live in minutes with Lightstream's browser based live streaming software. No downloads. No technical wizardry. No expensive rigs. Works on both consoles and PC!


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

27 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,8

Kaikki arvostelut

(27)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Lightstream user of 2+ years! Amazing!

I've used Lightstream for over 2 years and have had only positive experiences. I stream to Twitch, using just my Xbox and headset, but people ALL THE TIME think I have an expensive PC setup because I have nice overlays, alerts, and visual events that users can trigger from chat! Lightstream allows me to do more with my stream to tell my story to my audience from any setup. I have even used it to stream mobile games from my phone! The cloud-hosted nature of Lightstream takes all the pressure off needing to buy more-tech (I haven't had to buy a PC or Capture Card!) as the solution to wanting to show my audience game-guides/patch-notes on a webpage, watch the newest video game release-trailer together, or just cat videos, while I'm playing and streaming from console.

I've never had an issue with up-time. And I'm able to edit my overlays from any laptop, anywhere (even the library)! I really enjoy that I can just hit "broadcast" on my Xbox console and Lightstream will apply the overlays, then either switch scenes from my phone or laptop. When/if I don't have either of those available, I can set a single scene with all my alerts and gameplay as my auto-live screen, then just hit "live" and it's all there! So it works either way.

The few times I needed a little help, the support team has always had fast and easy answers for me.

5/5 for both service and innovation!
I'm thankful to be able to have a high quality stream that allows me to thank and interact with my audience even more with overlays, using just my Xbox Console, Headset, and Lightstream services!

11. elokuuta 2022
Oma-aloitteinen arvostelu
Lightstream-logo

Vastaus yritykseltä Lightstream

Jill thank you so much! We are sharing this with our team. If you ever have any questions or concerns, please let us know and we would be happy to help!!!

Saanut 5/5 tähteä

Lightstream is a must have for any console streamer

Lightstream is a must have for any console gamer that is looking for a solution to have all of the overlays and alerts in your stream without the expensive production computer.

We wish this was a solution when PS4 launched, we would have been a customer day 1!!!

11. elokuuta 2022
Oma-aloitteinen arvostelu
Lightstream-logo

Vastaus yritykseltä Lightstream

Thanks so much Shane! Awesome to hear you are loving the service!!!

Saanut 5/5 tähteä

AMAZING software

aN AMAZING software that have impacted my way of streaming and do content im very happy with the product and i do love all the amazing thingscame from the decision of starting using the software

10. elokuuta 2022
Oma-aloitteinen arvostelu
Lightstream-logo

Vastaus yritykseltä Lightstream

We are so glad to hear this! Thank you for your continued support!

Saanut 1/5 tähteä

I came to know Lightstream a few months…

I came to know Lightstream a few months ago. After some tests, I started using it to do live production very easily for events where I was not physically present. It has a good feature, where you can input an RTMP source and do production on the go. I was really happy.

Yesterday, I had another event like that where I was not physically present. After finishing setting up all the overlays, logo, promo video on lightstream for hours, I was waiting for going live.

And Bam! Live not starting on lightstream. I hurriedly tried to contact support and found they are offline now. Then after a long 20 minutes delay I had to go live by purchasing another service, which only does raw live.

On the same day, lighstream supports replied and told me they had a server issue. And that's just it! They don't have any redundant server and I won't know when it will work or not. And if don't work, you just have bite your finger.

5. marraskuuta 2021
Oma-aloitteinen arvostelu
Lightstream-logo

Vastaus yritykseltä Lightstream

Hi there!

I’m very sorry to hear you encountered that outage. Previously we were experiencing some issues with our cloud service provider and have since worked closely with them to rectify those problems. I’d love it if you gave us another chance now that we’ve made improvements to service integrity.

- Leah from Lightstream

Saanut 1/5 tähteä

It's dumb

Yo imagine going on a website to stream and when ur trying to ur tryna get of the paying page. Guess what u can't. U have to pay. I really miss the old lightstream. i recommend Melon.

5. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Freaking sucks ass

Freaking sucks ass. They promise something they can not give you. I'm better off streaming with a capture card I bought at walmart. Customer service is dumb as hell.

2. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I found go light stream years ago and…

I found go light stream years ago and while they were free and had issues. But I kept coming back to check on them and their progress, and finally they are stable and working.
I tested and decided we'd pay for their monthly service to use with our podcast. 5 min into a chat with their customer service, one of their reps answered a question about using their service and mentioned something else I could use to achieve what I wanted. I asked if he could point me in the direction of a tutorial or something that could help with that and he said basically I could google it after telling me a few times (though I had told him I understood what he was saying) they didn't make the software he was referring to.
If you have a paying customer, you don't EVER tell them to google it. If I can't get your software to work, then I don't use it, no pay and therefore no company no job.
Even further when I mentioned it on their social media, they still would not apologize. So disappointed in them. I had people there when it was FREE actually share Youtube links, even though I didn't ask. Why now it was met with snark and passive-aggressiveness when I was ready to pay, makes no sense.

11. syyskuuta 2020
Oma-aloitteinen arvostelu
Lightstream-logo

Vastaus yritykseltä Lightstream

Hi there! Please accept my personal apologies for the experience you had with a member of my team. What you experienced is not the standard of work we hold for ourselves at Lightstream and despite being confident in recent improvements to how we provide service, I’ve reviewed this post with the entire Customer Success team to ensure everyone is aware of what NOT to do, despite the damage already being done here.
I’d love it if you gave us another chance, and if you do, I’m very confident that you’d have a better experience this time around.
Regardless, please accept my apologies again for the experience you had and thank you for providing the feedback so we can do better moving forward.
Thanks,
Drew Pierce
Director of Customer Success - Lightstream

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin