Future Family Arvostelua 521

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

From the initial inquiry form to where I am currently for my first round of IVF, I've been impressed with the team at Future Family. Curtis, my finance coordinator, always picks up the phone and i... Näytä lisää

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Saanut 5/5 tähteä

Tiffanie was great. She explained the process in detail and simplified it for us. She made time quickly, and was always very responsive. We ended up not needing the funding through Future Family, a... Näytä lisää

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Saanut 5/5 tähteä

My husband and I worked with Curtis at Future Family, and our experience has been truly amazing. The entire process was smooth, easy, and transparent from start to finish. Curtis was incredibly helpfu... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We worked with Curtis for our approval. We haven’t had the opportunity to work with others within Future Family, yet, but if they are anything like Curtis, you’ll feel like you’ve gained a team of gua... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Terveys & Lääketiede

Erilaisten ulkoisten lähteiden tuottama tieto

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

521 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Curtis

Curtis was phenomenal throughout this process with Future Families! He was very communicative with us. He answered all of our questions promptly no matter what time of day it was. He was super patient and also very kind. We couldn’t have asked for a better finance advocate. THANK YOU, CURTIS!!

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your incredibly kind words! It truly means a lot to Future Family that you had such a positive experience with Curtis. We are grateful that we could be a part of your fertility journey, and it was our pleasure to assist and answer your questions along the way. Your patience and trust made the process smoother, and we are honored to have been your finance advocate. If there is anything more we can do, please don't hesitate to reach out.

Saanut 5/5 tähteä

Awesome experience

I have had the pleasure of working with Curtis Feimster to learn more about Future Family and how they can help us. Curtis has been so helpful and kind even emailing me a reminder when I forgot a task. He has been just as excited for this journey of starting our family as we are very willing to help. Thank you Curtis for all of your help!

30. elokuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your kind words! We're thrilled to hear that Curtis has been able to help and support you along the way. Your excitement is contagious, and we're just as excited to see you move forward on this wonderful path to starting your family. If there's anything more we can do, please don't hesitate to reach out.

Saanut 5/5 tähteä

Highly Recommended

We have been on a long 2 year journey with Fertility and after a miscarriage and exhausting all options besides IVF we knew it was time to go down that path which is a very costly decision. Future Family helped us to secure financing for IVF but in the most friendly manner possible. You’re assigned a personal rep, ours was Curtis and he was wonderful and explained the entire process, was very responsive and was able to get a quick approval at competitive rates. As stressful as this journey was and will be they have made it a little easier.

28. elokuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for sharing your experience. We can only imagine how challenging and emotional these past two years have been for you. Your strength and perseverance through this journey are truly admirable. We're so glad to hear that we could help make this next step a bit easier for you. It was our privilege to assist you, and we're here to support you every step of the way. Please don't hesitate to reach out if you need anything further. Wishing you all the best as you continue on this path.

Saanut 2/5 tähteä

Be prepared to wait and to also follow up

Getting the loan was easy enough of course and the rate was reasonable (not close to 0% since you have to make about $400,000 a year to qualify for that). I am giving two stars due to my most recent experience. I am using donor eggs and needed to make the payment before they could be shipped. My clinic attempted to get the reimbursement, but they received an error message. Both the clinic and I reached out to Future Family on multiple occasions to get this disbursement made. It took two weeks which essentially pushes me to another cycle. If you're doing IVF, you know seems like a lifetime! It will possibly push into the next year when I'll have to pay my insurance deductible again. In addition, the first time I tried to get a reimbursement I reached out to customer service, they kept putting me off until I left a bad review and then someone reached out to me...and told me I had to remove my review, and they could help me out, which they did very quickly and efficiently. The second time I needed a direct disbursement, it was done relatively quickly.

5. elokuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you for taking the time to share your experience with us. We're truly sorry we didn’t meet your expectations. Our customer service team has already reached out to you separately, as we’re eager to hear more about your experience and find a way to make things right. Your partnership means a great deal to us, and we’re committed to continuous improvement.

Saanut 5/5 tähteä

We had a great experience with Future…

We had a great experience with Future Family! I would definitely recommend them to anyone going through the fertility process. Karsen was a great help at the beginning and gave us all the info we needed to know. The loan process was so easy and she answered all of our questions. Another great perk is having a nurse that you can reach out to at anytime. Rachel was such an amazing support and frequently checked in on me through out the process! So grateful to Future Family for making our dreams possible!

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for taking the time to share your experience with Future Family. We are truly grateful for your kind words and are happy to hear that you had such a positive journey with us.

We are glad to know that Karsen was able to provide you with all the necessary information and make the loan process smooth and easy for you. Your appreciation for her assistance means a lot to us.

Rachel will be delighted to hear that her support made a significant difference during your process. We strive to offer the best care and support, and it's heartwarming to hear that she was able to be there for you whenever you needed.

Helping you achieve your dreams is why we do what we do, and we are incredibly grateful for your recommendation. Thank you once again for your lovely review and for choosing Future Family to be a part of your fertility journey.

Saanut 5/5 tähteä

Great Experience

It has been a very quick and easy process to work with Future Family so far. We got to work with Curtis Feimster. He is so friendly and personable. He has answered all my questions quickly and has such a positive energy!

19. heinäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your kind words! We are delighted to hear that your experience with Future Family has been quick and easy. Curtis Feimster is a valuable member of our team, and we're thrilled to know that his friendly and personable approach, prompt responses, and positive energy made your experience enjoyable.

We appreciate your feedback and look forward to continuing to support you on your journey.

Saanut 5/5 tähteä

Ryan Tibbet was fantastic

Ryan Tibbet was fantastic. My wife and I were trying to rush to get a loan for IVF and he made it happen. He provided all the information and was super responsive. He understood our situation and did everything possible to make it work. If we ever need fertility financing again would definitely use Future Family because of Ryan. Our experience was amazing.

12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for sharing your experience with Ryan Tibbet and Future Family! It's heartwarming to hear how Ryan went above and beyond to assist you and your wife during such an important time. His responsiveness and understanding of your situation clearly made a significant difference. We're so happy that he was able to make the process smooth and successful for you. We'll be sure to pass along your kind words to Ryan. Should you need fertility financing again in the future, we're here to help. Wishing you all the best on your journey!

Saanut 5/5 tähteä

Great service!

We had a consultation call to learn how the loan works and what is included. We had help figuring out how much we’ll need. The best part was having a nurse, Rachel, available via zoom and text for any questions and concerns with the IVF process, medication inboxing and checking ins. She was an immense help during stressful times.

11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your feedback! We’re thrilled to hear that the consultation call was helpful in understanding the loan process and determining your needs. We’re especially glad that Rachel was able to provide an additional layer of support during your meeting. It's wonderful to know that she was an immense help during those stressful times. Your appreciation means a lot to us!

Saanut 5/5 tähteä

Curtis supported us during this…

Curtis supported us during this process. He was excellent at answering our questions about funding and making us feel at ease during a stressful experience. Future Family was attentive to our needs and quick to provide funding!

1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your kind words! We're happy to hear that Curtis was able to support you so well during this process. It's wonderful to know that he answered all of your questions and helped make the experience less stressful for you. We're also glad that we were able to meet your needs promptly and efficiently. Your satisfaction means the world to us, and we're here for you every step of the way.

Saanut 5/5 tähteä

Thank you Ryan T!

Any type of fertility treatment is very stressful and emotional. It can also be financially daunting. Ryan T. Made this process extremely easy and eliminated all the stress. Ryan was very detailed in communicating all the details and outlining it in a very simplistic way. I knew exactly how much my payments were going to be and what to expect. In addition, he is always there for a phone call when needed. This personalized care and touch made all the difference in the world. My process was made SO much easier thanks to Ryan T!!

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you for sharing your experience with us. We deeply appreciate your kind words and are so glad to hear that Ryan T. was able to make your fertility treatment journey easier and less stressful. We understand how emotionally and financially challenging this process can be, and our goal is to provide support and clarity every step of the way.

It's wonderful to know that Ryan’s detailed communication and personalized care helped you navigate this complex process with ease and confidence. Your feedback reinforces the importance of the individualized support we strive to offer to all our clients.

We are here for you and are honored to be part of your journey. Please don’t hesitate to reach out if you need anything further. Thank you again for your heartfelt words.

Saanut 5/5 tähteä

Future Family is THE BEST

I love working with Future Family for IVF loans and using their pharmacy for all of the IVF medications. I’ve worked with Ryan T over the years, and he was a true blessing with helping me navigate this world. I honestly don’t know what I would have done without him. We are doing a July IVF cycle, and he along with Future Family, gave us THE best prices for all of our medications, literally… they cannot be beat. I highly recommend that your first contact after meeting with your fertility clinic, should be with Future Family. The website is easy to navigate, and they are super quick to respond to any question you have. I rate them 100/5, not 5/5.

18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your glowing review of Future Family. Your kind words truly mean the world to us. We are thrilled to hear about your positive experience with our services.

We are so pleased that our efforts to provide the best prices for IVF medications and our responsive customer service have met your expectations. Your recommendation and the exceptional rating are deeply appreciated. It’s feedback like yours that motivates us to continue striving for excellence in supporting families through their fertility journeys.

Wishing you all the best with your upcoming IVF cycle in July. Please don’t hesitate to reach out if you need any further assistance. We're here for you every step of the way.

Saanut 5/5 tähteä

One of my friends going through IVF…

One of my friends going through IVF suggested Future Family because they made their process so much more flawless and I cannot agree more! They have been so nice, informative, quick to respond, and got me my meds overnighted just in time for my first egg retrieval cycle through Future Family Cloud RX! They also have memberships where you basically get a 24/7 nurse for all the little questions or scares that come up during the process! Highly recommend!

31. toukokuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your wonderful review! We're thrilled to hear that Future Family has made your IVF process smoother and stress-free. It’s great to know that our team's responsiveness, informative support, and quick medication delivery were helpful to you. We’re especially glad that our 24/7 nurse support through our memberships provided you with the reassurance you needed. Your high recommendation means the world to us. Thank you again for sharing your positive experience!

Saanut 5/5 tähteä

Future Family has made the loan and…

Future Family has made the loan and medication process seamless in a stressful time of our lives. Curtis, specifically, has been phenomenal to work with. We've had to reach out to him multiple times and he personally remembers us and our situation, which is helpful. He's also super responsive via text or email and is always looking for new ways to get us the best rates.

4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your kind words and for sharing your experience with us. We are thrilled to know that we could make the loan and medication process seamless for you during this stressful time.

Curtis will be especially pleased to hear your praise. He takes great pride in providing personalized, responsive service and always strives to find the best solutions for our clients. Knowing that his efforts have made a positive impact on your journey means the world to us.

We are here for you every step of the way and appreciate your trust in Future Family.

Saanut 5/5 tähteä

Couldn’t Be Happier

The Future Family team has consistently been incredible to work with. Fertility treatments can be emotional, complicated, and expensive. However, Future Family made this experience easy to navigate and we appreciate the help we received all along the way.

16. toukokuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thank you so much for your kind words! It has been our privilege to support you through your fertility journey. We understand the challenges that come with fertility treatments, and we're delighted to hear that our efforts have made the process easier for you. Your appreciation means a lot to our team, and we are grateful to have been a part of your journey!

Saanut 5/5 tähteä

The whole experience with future family…

The whole experience with future family was great from the loan application to my nurse Rachel who was such a big part in my journey ! She always answered when I wasn’t sure and always checked in ! I couldn’t ask for a better support system especially future family !!

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

RUN! Terrible customer service!

No one ever answers the phone when you call. It's pointless to leave a message because they will not call you back. They repond to emails by saying everyone is busy and will get back to you when they can...and it never happens.

It's already a stressful and sensitive time. They only provided good customer service when they are trying to get your business. Don't expect anything else from them. Biggest regret of my fertility journey!

1. maaliskuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Thanks for your feedback, we certainly value it. We're sorry for your experience so far and we'd love to chat more about it to understand what happened, provide you with the service you deserve, and come to a positive resolution.

Saanut 5/5 tähteä

IVF Nurse

When I first reached out to the IVF nurse I didn’t know what to expect. I could not be more thankful, I did. Laura was absolutely amazing. She was beyond helpful in reassuring me that what the clinic was recommending was a good choice. She would check in on my after my appointments and offer positive words of encouragement. I could text her with any questions I had and she would always get back to me with amazing advice. I can’t say enough good things about Laura and how much she personally helped me get through this journey. I had 3 egg retrievals and didn’t meet Laura until my final one. I wish I would have reached out sooner!

14. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Issue resolved

I am updating this review from one star to four stars because Future Family quickly resolved the issue and got the loan disbursed. However, they are still getting 4/5 because this shouldn’t have happened in the first place.

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Was approved for a loan and waiting for it to be disbursed when I get this message from my contact at Future Family, "Thanks so much for checking back in. I was planning on reaching out to you with company news I recently found out about. Future Family is making some adjustments to our disbursement process. With this transition and the higher-than-usual volume, we will not be able to fund your loan within the next 60 days." This company has nurses on staff to advise you on IVF issues, but can't actually do the main part of its job, which is to quickly fund loans for people who are up against their biological clock and already stressed? We were previous Future Family customers, but whatever transitions the company is undergoing are completely ruining their business.

3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Future Family-logo

Vastaus yritykseltä Future Family

Hi Joy, thank you for taking the time to leave us your feedback. We sincerely appreciate you putting your trust in us to be your financing partner as you embark on your journey of family building. That's exactly the reason why we were created in the first place - to help make fertility treatment more accessible, affordable, and less stressful for all intended parents.

While we have seen an increase in fertility treatments since the beginning of 2024, we're happy to have completed your disbursement per your request and we really appreciate your patience with us. Thank you for taking the time to work with a member of our Leadership Team to help you through this process!

We wish you the most positive journey ahead and please let us know if there is anything else we're able to assist with!

Saanut 5/5 tähteä

Very responsive

I initially gave a poor review, but I got a quick response from Future Family who fully resolved my issue. 5 stars to any company who makes things right and does it with professionalism and courtesy!

1. huhtikuuta 2024
Oma-aloitteinen arvostelu

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