Future Family Arvostelua 521

After being conditionally approved for a loan we were told would take 24-48 hours to fully approve, we waited an entire week of constantly calling and emailing before being told we were denied. That part is fine - it happens. But since that denial I have been getting automated/AI calls 2-3 times a day from loan companies offering to service our loan. I am beyond irritated that future family sold our information and I cannot get these phone calls to stop. I never gave approval for this and it seems in incredibly poor taste to use people in a vulnerable situation this way.

From the initial inquiry form to where I am currently for my first round of IVF, I've been impressed with the team at Future Family. Curtis, my finance coordinator, always picks up the phone and is happy to answer any questions I have. He is one of the reasons I chose Future Family for our fertility loan.

Now that we've moved on to the clinical side, I'm grateful to have Rachel, a dedicated Future Family nurse, who has honestly become a lifeline for me during this emotional stage. She is very quick to respond to text messages and does not make me feel like a number at all. She is incredibly knowledgable, honest and fair with her responses and assessment of any data or concerns.

Overall, with my incredible clinic, the team at Future Family, and our own family and friends, I feel confident that whatever happens, I had the best support group in place as we work toward fulfilling our dream of being parents.

Curtis was great to deal with!!! He really helped us add to our family. Thank you from the bottom of our hearts

Tiffanie was great. Saved me from having to yet again push off starting treatment. :)

Easy of use getting a second loan! Curtis our representative is amazing and very knowledgeable with the process. He was very helpful and thorough throughout the whole process

Future family was great to work with! They answered all our questions when we were searching to help in our fertility journey! A bonus we got was a nurse that was there to help and support my anxiety and reassure me! She was great and always there when I needed that support or crazy questions to ask!!

My husband and I worked with Curtis at Future Family, and our experience has been truly amazing. The entire process was smooth, easy, and transparent from start to finish. Curtis was incredibly helpful and supportive every step of the way; from the moment we applied to when we signed and funded our IVF. We are so grateful to Curtis and the Future Family team for helping us with the cost of IVF and making our dream possible.

Tiffanie was great. She explained the process in detail and simplified it for us. She made time quickly, and was always very responsive. We ended up not needing the funding through Future Family, and she refunded our membership fee, no questions asked. This was extremely helpful, as going through the IVF process is stressful and expensive. If we ever need to explore lending for similar life events like this in the future, Future Family will be our first contact.

That was an incredible experience to work with Future Family company in such a special and important life chapter.
I deeply appreciate our manager Natalie for her high professionalism, quick and very friendly responds, support and easiness🙏 That enriched our experience with very smooth atmosphere.

Future Family is the Mission oriented company which makes its great and very valuable input family building journey🌱

With deep respect and gratitude,
Inna
🕊️

I truly loved the support and care that was shown to me throughout my IVF cycle. It has been wonderful and I could not be more thankful ❤️

Curtis at Future Family was absolutely wonderful to work with. We were on a very tight timeline, and he went above and beyond to help make everything happen. He took the time to walk us through every detail and thoughtfully explained the company’s mission, which clearly goes far beyond simply providing financial support. I truly appreciated learning about the founder’s story and the experiences that inspired the company. Knowing they have personally gone through this journey makes their approach especially meaningful. They understand how challenging this process can be and provide not only financial assistance, but also educational resources and nurse support, offering care and guidance throughout the experience. I truly appreciate it!!

The advisor was so great! Curtis is his name and he did so well to inform and help me as quickly as possible because I was on a time crunch

Curtis made our fertility loan process smooth and stress-free. He was knowledgeable, responsive, and transparent about every step. He kept us informed, moved quickly, and ensured we understood all of our options. During a time that can be financially and emotionally overwhelming, his professionalism gave us peace of mind. We highly recommend working with him.

Tiffanie walked us through all the steps of the process. She is outstanding!!

Working with Curtis was so refreshing! He is so kind and really took the time to explain everything. I love that he did not rush me as well. I wanted to hear directly from the clinics that the financing would be accepted and he was completely understanding. I am very excited for this opportunity to start our family.

This review is for the application process. Curtis was wonderful to work with! He quickly helped secure our loan with minimal stress. Curtis was very personable, knowledgeable and supportive. I hope the experience with FF reflects the same level of quality and care as he showed. Thanks!

Jackie assisted us with our application and was so friendly and clear regarding our application and what to expect. Going through IVF is very stressful financially, and she made the process easy in applying for our loan. She stayed in communication with us the entire time and confirmed that everything was done. Thank you again!

Curtis is absolutely wonderful and so helpful every step of the way. He is very patient, professional, & kind. Such a great resource to those looking to start a family 🥰

I did not have an easy journey with my treatment in Boston IVF! In fact, everything that could possibly go wrong went wrong! Whatever you do, do not trust financial department - they have no clue what they do or they simply don't care! But it's not why I'm writing this review. This review is dedicated to absolutely special person- Christina Bixler. If it wasn't for this girl, I'd never be able to get everything done in time. She didn't take "no" for an answer with my clinic, she tried to contract them for my financing. Well, as I said, they didn't care and made me finance through "package deal" they have on their website. Really annoying that you are pushed against the wall like that. Then I got "good news" on medication cost and saw Christina's company on pharmacy's website. So, I called her. She said that financing can be done. I called pharmacy. The girl on the phone with monotone voice informed me that there's no contract with Future Family. This is when Christina demonstrated all her professionalism! She got on the phone financial coordinator from the pharmacy, stayed on the phone with me AFTER HOURS to walk me through everything, she was that real support that my clinic should have offered! And she did it all twice! Because pharmacy stuff doesn't know what's going on in their building! She pushed my financing through, she was really good sport! She stayed on it, untill actual shipping of my meds was confirmed with me on the phone ... This is dedication. That is desire to help people. And on top of it, you don't have a "package deal" with Future Family. You only pay back what you used! Imagine that! These places really exist! When comes to Boston IVF I'm yet to see them shine, and I really hope they would. I hope this review helps someone to make a right decision.

Going into IVF we were very uneducated about what to expect. We were given a list of lenders that our clinic works with and i reached out to 3, one being FutureFamily. From my first initial call they were compassionate, patient and kind. They took the time to explain every step of the process in detail and we’re prepared to answer every question I had. The best part is having your own advocate that you can work with throughout your journey. Stephanie has been such a huge support for me through this anytime. I have doubts or questions I can text her for reassurance and support. It sets the standard for what customer service should be like!