Furniture Village - Romford Arvostelua 

A very in depth assistance provided from Kam. Very good knowledge on everything we viewed on beds and sofas and attentive in our needs as new buyers. Didn’t feel rushed or pressured into viewing or making any decisions. Also offered a hot drink which was a nice bonus. All round very happy with the service we received and our bed purchase.

Didn’t get the delivery on time. They changed the delivery schedule 3 times. Worse customer service I’ve ever had with furniture village. I had to cancel family gathering because I didn’t get the delivery on time.

Dona from customer after sales service was veey helpful and explained what needs to be done .

Swarn Marwaha was excellent, very helpful and patient.

Mr Swan Marwaha was such a great sales man, he took his time to explain and talk us through put choice and the if the size of would fit perfectly. Amazing customer service 👏

Salim Hasnat was very helpful, knowledgeable and provided us with an excellent experience buying a mattress and bedframe. Thank you!

I had come in for a sofa Monday just gone, at the furniture village store in romford. And was tended to by an absolute gem of a lady... She was polite, professional and got straight to the point. Couldn't have asked for a better service! Thank you Nicola! - up her wage £££.

Dragos was a lovely sales person great customer service

Helpful and friendly advice from DRAGAN who was also knowledgeable on the product.

Made it a quick delivery as I wanted,
And a discounted delivery charge.

Have been meaning to write this review for a while- Nicola was so lovely and helpful through what has been my biggest purchase for my new place so far, so reassuring and shared my excitement! Talked through maintenance of the sofa too. Got me such a good deal.

Nicola was wonderful. Very professional and attentive without being pushy. Knowledgeable about the products and helpful with options. Highly recommended.

Customer service was very good Thanks to Ahsan Ahmed helped us to buy the items we wanted.

Swarn Marwaha was Very friendly,helpful and polite. Would definitely recommend

We were welcomed by Salim Hasnat in the Romford ‘Gallows Corner’. A very humble, friendly and extremely knowledgeable advisor. He was instrumental in our decision when ordering a leather suite for our home. We received exceptional customer service. We cannot comment on the quality of the suite until delivery, but we are confident it will meet our expectations.
Thank You to Salim!

The staff at the showroom were very helpful and professional. The installers were very good. Our furniture is top rate, they were delivered and installed promptly as promised.

Very patient and explained in detail. Able to negotiate the price. We can come back again. Mr Swarn Marwaha dealt with us in Romford branch.

Visited Furniture Village looking for a three piece suite.Salesman Ali Hamza asked if we needed help,he was not at all pushy or overbearing but very helpful and knowledgeable, helping us to make our own decisions in our time without any pressure from him.He found a small colour sample for us to take home and we returned the following day and placed our order.Ali explained everything about delivery and guarantees,we could not have been more satisfied.

I have an issue with my settee and made a call to ask if it could be looked onto. Spoke to Billy who was polite and efficient and sorting a technician to come an fix the problem. Well done Billy 👏

I visited the Romford branch last week with my husband to browse in the hopes of at least getting some ideas as we did not expect to find anything to buy. Luckily we stumbled on the most amazing sales rep - Ali who helped us immensely and solved every single issue we had. We ended up buying an amazing sofa set and the most exquisite marble dining table at very good prices. I highly recommend the Romford branch of Furniture village and Ali in particular - I love the gifts we received as well! Thank you Ali!