Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fox picked up our goods, which arrived by ship, at the port, brought into storage where they remained for 5 years, then delivered to our new home, taking boxes to each room as we directed, uncrated ou... Näytä lisää
Dave Way was absolutely brilliant in handling everything from the start. Communication was absolutely great all the way through. This put me at ease. On the day, Colin rocked up on time and went above... Näytä lisää
Yritys on vastannut
The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Fox Group (Moving and Storage) Ltd
Yrityksen kirjoittama
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Yhteystiedot
10 Somerset Road, NP44 1QX, Cwmbran, Yhdistynyt kuningaskunta
- 01633866923
- trustpilot@fox-moving.com
- www.fox-moving.com
Fox Group (Moving & Storage) Ltd
4,7
Erinomainen
535 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Edward, for your kind review.
We are delighted to hear that the team took great care of your belongings and were so helpful throughout your move. Looking after our customers' possessions as if they were our own is something we take great pride in.
Thank you for choosing Fox Moving and for taking the time to share your experience. We wish you all the best in your new home.
Fantastic service from Fox Moving
Fantastic service from Fox Moving, they took the stress out of the day. Have used before and woyld definately use again. Thoroughly recommend Thank you so much
16. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review and for choosing Fox Moving once again.
We are delighted to hear that we were able to take the stress out of moving day and that your experience was such a positive one. There is no greater compliment than a returning customer, and we are grateful for the continued trust you have placed in us.
Your recommendation means a great deal to the whole team, and I will be sure to pass on your kind comments to everyone involved.
Great movers
The movers worked so hard to unload our container and a half of stuff. They put everything where we wanted it, put furniture together and remained cheerful throughout
9. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Nicola.
We are delighted to hear that the team worked so hard throughout your delivery and helped make the unloading process as smooth as possible. Unloading a container and a half of household goods is no small task, so it is great to know that the crew remained cheerful, assembled your furniture and carefully placed everything exactly where you wanted it.
Your kind comments will mean a great deal to the team, and we are grateful that you took the time to share your experience.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Hi Paul, thanks for your feedback! We’re really pleased you found the team friendly and helpful. If there’s anything we could improve to earn 5 stars, we’d love to hear it.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your kind words, Emily! We’re thrilled to hear that you received personal and efficient attention. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Marvellous efficiency!
Marvellous efficiency!
Cleared our former house promptly. Excellent value for money. Seemless move, very quick, polite, concise! Would highly recommend and couldn't have asked for better customer service.
Emptied our house within 2 hours, despite having 5 bedrooms. Filled our new bungalow and left within 2 hours! Brilliant.
5. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you so much for your kind words, Donna! We’re thrilled to hear that you had a seamless and positive experience with our team. It was a pleasure assisting you with your move, and we’re delighted that you found our service to be of excellent value. We look forward to the opportunity to help you again in the future. Best regards!
The moving team was very helpful and…
The moving team was very helpful and enthusiastic. As my move was not over a great distance, I requested that they avoid detailed packing. They appeared careful when handling fragile items. All belongings arrived safely and undamaged. Overall, I had a very positive experience.
5. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your positive feedback.
We're delighted to hear that the moving team was helpful and enthusiastic throughout your move. It's great to know they respected your preference for a lighter packing service while still taking care to handle your fragile items with caution. Most importantly, we're pleased that all of your belongings arrived safely and without damage.
Thank you for choosing Fox Group. We appreciate your trust in us and wish you every happiness in your new home.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Alastair,
Thank you for your wonderful review.
We are delighted to hear that you found our team efficient, friendly and helpful. Providing a professional service with a positive attitude is something we take great pride in, so your feedback is greatly appreciated.
Thank you for choosing Fox Group and for taking the time to share your experience.
Fox Group
Nice and hard-working subcontractors who made the delivery for Fox. Unanticipated additional costs for the delivery.
4. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Clydette,
Thank you for taking the time to leave a review.
We are pleased to hear that you found the delivery team friendly, hardworking and helpful. We will ensure your comments are passed on to both our team and the delivery crew involved.
We are sorry to learn of your disappointment regarding the additional charges. However, we would like to clarify that these costs related to additional services required at destination, including shuttle services, high floor delivery requirements and port charges. These services were not included within the original quotation or service agreement arranged through your origin agent in the United States.
As soon as these requirements became known, we communicated them clearly and provided full details before proceeding. We always strive to be transparent and fair when additional services are necessary to complete a delivery safely and successfully.
Thank you again for your feedback and for choosing Fox Group.
A great team!
Steve and the crew, the guys who moved my stuff into my new house, were great - friendly, positive, hardworking and 'willing'. Nothing was too much. They made a stressful day as easy as it could be.
Keith in the office was also great - responsive to emails and very flexible. I really appreciated it all.
1. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Jennie,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Steve and the crew made such a positive impression. Moving home can be a stressful experience, so it is fantastic to know that their friendly attitude, hard work and willingness to help made the day easier for you. We will be sure to pass your kind comments on to Steve and the team.
We are also pleased to hear that Keith provided excellent support throughout the process. Being responsive, flexible and supportive is something we strive for, and I know he will appreciate your recognition.
Thank you for choosing Fox Group. We wish you every happiness in your new home and greatly appreciate your recommendation.
This is hands down the best money spent
This is hands down the best money spent during our house move. The whole process made the house move stress free, starting with Keith completing the house survey, arrangements of completion date and the move itself. On the day, Shaun and his team arrived and loaded our house in two and a half hours. The van was unloaded into the respective bedrooms in the new property in around 1 and a half hours. I would highly recommend Fox removals to anyone.
3. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Chris,
Thank you for your fantastic review.
We are delighted to hear that you felt choosing Fox Group was one of the best investments you made during your house move. Making what can often be a stressful experience feel straightforward and manageable is exactly what we aim to achieve.
It is wonderful to hear that Keith provided excellent support from the initial survey through to arranging the moving date, and that Shaun and the team delivered such an efficient and professional service on moving day. Loading and unloading a home so smoothly requires great teamwork, and I know the crew will be pleased to receive your recognition.
Thank you for your recommendation and for placing your trust in Fox Group. We wish you every happiness in your new home.
From start to finish it was a wonderful…
From start to finish it was a wonderful experience. Nothing was too much problem for the guys. Their attention to detail was second to none. Very friendly crew, who were polite and respectful. Will definitely use Fox again.
5. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Richard.
We're delighted to hear that your experience with Fox was excellent from start to finish. It's fantastic to know that the crew's attention to detail, professionalism and positive attitude helped make your move a success. We take great pride in treating every customer's home and belongings with care and respect, so your comments will mean a lot to the team.
Thank you for choosing Fox Group and for your confidence in us. We look forward to assisting you again in the future.
Matt and staff were amazing to deal…
Matt and staff were amazing to deal with from start to finish. Prompt communication, great prices and the move was totally stress free. I can't recommend them enough!
5. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Lynne.
We're delighted to hear that Matt and the team provided such a positive experience from start to finish. Prompt communication, great value and a stress free move are exactly what we strive to deliver, so it's wonderful to know we achieved that for you.
Your recommendation means a great deal to us and I will be sure to pass your kind comments on to Matt and the rest of the team.
Thank you for choosing Fox Group and for taking the time to share your experience.
Great experience throughout the process…
Great experience throughout the process and guys today were great.
4. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your positive feedback, David! We’re glad to hear you had a great experience with us.
All-round professional service
Moved items from Kenya, with the team at Fox Group, Torfaen, coordinating with me on the delivery of the items to my address in the UK. They kept me well informed, guided me on the customs requirements, and made the process very straightforward. The scheduled delivery went without a glitch. All-round professional service.
2. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Emma.
We are delighted to hear that your international move from Kenya was handled smoothly and that our Torfaen team helped make the process straightforward. International shipments can involve complex customs requirements, so it is great to know that the guidance and communication provided by the team gave you confidence throughout the journey.
We are also pleased that the delivery went exactly as planned and that everything arrived without issue.
Thank you for choosing Fox and for taking the time to share your experience. We wish you all the best as you settle into your home in the UK.
Kind regards,
The Fox Team
A genuinely excellent experience with…
A genuinely excellent experience with Fox Group removals. We had quite a big move and the guys were really helpful, honest, and hard working. I would highly recommend!
2. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Glyn.
We are delighted to hear that you had an excellent experience with Fox Group. Large moves can be particularly demanding, so it is great to know that our team’s hard work, honesty and helpful approach helped make the process a positive one for you.
Your recommendation means a great deal to us, and we are grateful that you chose Fox to assist with your move.
We wish you every happiness in your new home and thank you once again for your kind words.
Communication is very good
Communication is very good, packing and unpacking was fast. Very good workers
2. kesäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
We are delighted to hear that you were pleased with the communication from our team and that the packing and unpacking service was completed quickly and efficiently. Our crews work hard to make the moving process as smooth as possible, so it is wonderful to hear that their efforts were appreciated.
Thank you for choosing Fox and for your kind comments. We wish you all the very best in your new home.
The packers were very good
The packers were very good. Kieran quietly got the job done and Lewis was very thoughtful and attentive, even getting some bottled water for us when we reached our destination. As it was a mad rush in the end some boxes were not labelled which caused some confusion and a few items were left behind. Overall happy with the service.
29. toukokuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
We are pleased to hear that you were happy with the overall service and that Kieran and Lewis made such a positive impression. We will be sure to pass on your kind comments to them. Small gestures, such as making sure customers have access to refreshments after a long moving day, can make a real difference, and it is great to hear that Lewis went the extra mile.
We also appreciate your honest feedback regarding the labelling of some boxes and the items that were left behind. Whilst moving days can sometimes become fast paced, we understand how important clear labelling and thorough checking are in helping customers settle into their new home smoothly. We will share your comments with the team as part of our ongoing commitment to improving our service.
one of the lads used the 'f' word..some…
one of the lads used the 'f' word..some boxes clearly labelled enough.slap -dash???.{scribbled}...broken kitchen bin lid...very slight chip on large coffee table...but the fellas {other than above}...extremely good!!!
29. toukokuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your feedback, Antoinette.
We are pleased to hear that, overall, you found the team extremely good and that they worked hard throughout your move. However, we are sorry to learn of the issues you experienced.
We expect all of our team members to maintain professional standards at all times, and we apologise if language was used that you found inappropriate. We are also sorry to hear that some boxes may not have been labelled as clearly as expected and that there was damage to your kitchen bin lid and a slight chip to your coffee table.
Your comments are important to us and will be shared with the relevant management team so that we can review what happened and continue to improve our service. We do appreciate your balanced feedback and your recognition of the crew’s efforts.
Thank you for choosing Fox and we wish you all the best in your new home.
Kind regards,
The Fox Team
A job well done.
Simon and yiyan on Friday and Simon and hisfriend on Monday, nothing seemed a problem, they were all hard working adept and cheerful. They arrived when they said they would and got on with it.
Nothing broken, even the boxes I packed! And may I also make a mention of Chloe who was always at the end of the phone putting up with my concerns. Ana a mention for Leighton too.
Thak you all so very much.x
29. toukokuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Gaynor.
We are delighted to hear that Simon, Ieuan and the rest of the team provided such a positive moving experience. It is wonderful to know that they were hardworking, cheerful and professional throughout, and that everything arrived safely with nothing broken.
We are also grateful for your kind comments about Chloe and Leighton. Moving home can be a worrying time, and we are pleased that Chloe was able to support and reassure you whenever you needed assistance, while Leighton helped ensure everything ran smoothly.
Thank you for placing your trust in Fox. Your appreciation means a great deal to the whole team, and we wish you every happiness in your new home.
Kind regards,
The Fox Team
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