Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fox picked up our goods, which arrived by ship, at the port, brought into storage where they remained for 5 years, then delivered to our new home, taking boxes to each room as we directed, uncrated ou... Näytä lisää
Dave Way was absolutely brilliant in handling everything from the start. Communication was absolutely great all the way through. This put me at ease. On the day, Colin rocked up on time and went above... Näytä lisää
Yritys on vastannut
The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Fox Group (Moving and Storage) Ltd
Yrityksen kirjoittama
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Yhteystiedot
10 Somerset Road, NP44 1QX, Cwmbran, Yhdistynyt kuningaskunta
- 01633866923
- trustpilot@fox-moving.com
- www.fox-moving.com
Fox Group (Moving & Storage) Ltd
4,7
Erinomainen
535 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly staff and very helpful
Friendly staff and very helpful. Not five star because I didn’t get the date I requested for.
17. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your feedback.
We are pleased to hear that you found our team friendly and helpful throughout.
We are sorry that we were unable to accommodate your preferred date. We always do our very best to meet requested moving dates, although availability can sometimes make this difficult, particularly during busy periods.
Thank you for choosing Fox and for taking the time to share your experience.
Excellent service
Many thanks to all the Taunton team who were friendly, helpful and efficient. I would have no hesitation in recommending them.
17. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review.
We are delighted to hear that our Taunton team provided such a friendly, helpful and efficient service throughout.
Your recommendation means a great deal to us and we will be sure to pass your kind comments on to everyone at the Taunton branch.
Thank you for choosing Fox and for taking the time to share your experience.
Professional service.…
Extremely professional service from initial contact to taking our belongings into storage. The surveyor explained everything we needed to know at the home visit. The removal staff were courteous and took great care with our possessions.
15. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Vivien.
We are delighted to hear that you received a professional service throughout, from the initial survey through to your belongings being safely placed into storage.
It is particularly pleasing to know that everything was clearly explained during the home visit and that our removal team were courteous and took great care with your possessions.
Thank you for choosing Fox for your move and storage. We really appreciate you taking the time to share your experience.
Punctual and effeciante
Punctual and effeciante, the boys went out of their way to accommodate our move .I would highly recommend Foxes...
17. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Paul.
We are delighted to hear that the team were punctual, efficient and went out of their way to accommodate your move. It is always great to hear when our crews have made a real difference to the moving experience.
Thank you for choosing Fox and for your recommendation. We really appreciate your kind comments and will be sure to pass them on to the team.
The booking was easy
The booking was easy. The staff are helpful. two guys who turned up were really good and efficient. Nothing was too much trouble. They made a stressful thing go very smoothly.
I would definitely recommend them.
17. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Sara.
We are delighted to hear that everything went smoothly from the initial booking through to moving day. It is especially pleasing to know that the crew were helpful, efficient and that nothing was too much trouble.
Moving can be a stressful experience, so knowing that our team helped make the process easier for you is exactly what we hope to achieve.
Thank you for choosing Fox and for your recommendation. We really appreciate it.
Excellent from start to finish
Excellent customer care from the initial contact to the final unloading. Despite several date changes we were always reassured of a 3 day slot. The team were fantastic, polite, respectful,kept us fully informed. On time for every part of the move. We would use Fox every time and can highly recommend them.
17. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Alan.
We are delighted to hear that you received excellent customer care throughout the entire process, from your initial contact with us through to the final unloading.
Moving dates can sometimes change, so it is particularly pleasing to know that our team kept you reassured and fully informed throughout. Your comments about the crew being fantastic, polite, respectful and punctual are greatly appreciated and will certainly be passed on to everyone involved.
Hearing that you would choose Fox every time is a wonderful compliment. Thank you for choosing us and for your recommendation.
Great service from experienced company…
Great service from experienced company , friendly polite staff, would recommend.
16. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Tracey.
We are delighted to hear that you received great service and found our team friendly, polite and professional throughout.
Thank you for choosing Fox and for your recommendation. We really appreciate it and will be sure to pass your kind comments on to the team.
Quick delivery
Quick delivery. The delivery person was quick to help us when there was a potential issue. We received clear communication from the office and helpful advise on how to ship our belongings back to the UK.
6. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Lucy.
We are delighted to hear that your delivery was completed quickly and that our team responded promptly when a potential issue arose. It is also great to know that you received clear communication and helpful advice from the office regarding shipping your belongings back to the UK.
Thank you for choosing Fox and for taking the time to share your experience. We really appreciate your feedback and will be sure to pass your comments on to the team.
Company was very helpful from start to…
Company was very helpful from start to finish.
Karen gave great advice about form filling and all the procedures.
Delivery was as promised with two great, helpful guys moving our things carefully.
Have noticed a later question asking which Fox group location was used. I guess it was a combination between Karen at Cwmbran Torfean and those who did the delivery from Southampton - all good.
Definitely recommend
15. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Mark.
We are delighted to hear that you received such a helpful service from start to finish. It is particularly pleasing to hear that Karen provided clear advice and guidance with the paperwork and procedures, and that everything then followed through to a smooth delivery as promised.
It is also great to hear that the delivery crew were helpful and took excellent care of your belongings. Your comments are a lovely reflection of the teamwork between our Cwmbran and Southampton teams, and we will make sure your feedback is shared with everyone involved.
Thank you for choosing Fox and for your recommendation. We really appreciate it.
Excellent
Excellent. Very professional staff and were really helpful when we had to change out move last minute due to delays
10. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, Maj Katherine.
We are delighted to hear that you found our team professional and helpful throughout your move. We understand that plans can sometimes change unexpectedly, so we are particularly pleased that we were able to accommodate the last minute changes and help make things a little easier for you.
Thank you for choosing Fox and for taking the time to share your experience. We really appreciate it.
Excellent and positive experience
I have moved alot due to my career and I can honestly say that it is far the best experience we have recieved from any removal company. Fox has provide a top quality service, with their efficency and employees professionalism. Especially to the guys who packed and unpacked our belongings, ensuring that my needs was meet all of the time.
Would strongly recommend them if considering a removal company.
9. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for such a fantastic review, Mr Wayne.
Having moved many times throughout your career, it means a great deal to us that you consider your experience with Fox to be the best you have received from a removal company.
We are particularly pleased to hear that the efficiency and professionalism of our team stood out, especially the crew responsible for packing and unpacking your belongings. Ensuring that your individual needs were looked after throughout the move is exactly the level of service we aim to provide.
Thank you for choosing Fox and for your strong recommendation. We will be very pleased to share your comments with everyone involved in your move.
Made a very stressful experience…
Made a very stressful experience easier. Removal guys polite, helpful and careful with our belongings. I would definitely recommend services of Foxes.
11. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Gaynor.
We are delighted to hear that our team helped make what can be a very stressful experience that much easier. It is wonderful to know that the crew were polite, helpful and took great care with your belongings throughout the move.
Thank you for choosing Fox and for your recommendation. We really appreciate it and will be sure to pass your kind comments on to the team.
Price quoted was very reasonable and…
Price quoted was very reasonable and the service from the packing and moving team far exceeded our expectations.
They were absolutely superb and nothing was too much trouble for them.
Despite the fact we moved on the hottest day of the year and we had a LOT OF STUFF they worked tirelessly and didn’t stop until the job was done.
A total credit to Fox Group. Would definitely use again but after today, hopefully never need to move again!!
10. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your fantastic review, David.
We are delighted to hear that the service exceeded your expectations and that you felt the quotation represented excellent value.
Moving a large amount of belongings on the hottest day of the year was certainly a challenge, so it is wonderful to hear how tirelessly the team worked and that nothing was too much trouble. Describing them as a credit to Fox Group is a fantastic compliment and one we will be very pleased to share with everyone involved.
Thank you for choosing Fox. We would be delighted to help you again, although we completely understand your hope that you will not be moving again anytime soon!
Great for packing up but delivery not…
Great for packing up but delivery not good.
Could not the wardrobe’s upstairs but my daughter & son in law did!
1. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your feedback, Mr. Cooper. We’re sorry to hear about the delivery issues with the wardrobe. If there’s anything else we can do to assist you, please let us know.
Helpful, friendly, and efficient
We had an excellent experience. Karen and team were very responsive, replying to all queries promptly.
The delivery service was also very good. John and Alfie were very sweet and helpful and did not complain about the narrow steps down to our basement flat.
Overall we were really pleased with the service!
8. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you so much for your kind words, Neville! We’re thrilled to hear that Karen, John, and Alfie provided such excellent service. We appreciate your feedback and look forward to assisting you in the future.
Very polite and helpful team who moved…
Very polite and helpful team who moved the items from my old home to my new home. Very good work.
6. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your kind review, Chris.
We are delighted to hear that you found our team to be polite, helpful and professional throughout your move. Providing a smooth and efficient service while treating our customers and their belongings with care is exactly what we strive for.
Thank you for choosing Fox and for taking the time to share your experience. We wish you every happiness in your new home and hope we can be of assistance again in the future.
Kind regards,
The Fox Team
Worth every penny!
We moved in March this year from Bristol to Burgess Hill and using Fox removed the huge stress for us in packing and moving all of our belongings. We have two small children, so having this done for us was so so worth every penny.
Huge thanks to Phil and Karl from the Newport branch (or was it with a C, I can’t remember sorry!!) they were careful with our belongings, friendly and professional.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Sophie.
We are delighted to hear that we were able to take so much of the stress out of your move from Bristol to Burgess Hill. Moving home with two young children is no small undertaking, so it is fantastic to know that our packing and removals service proved to be such a worthwhile investment for your family.
A special thank you for recognising Phil and Carl. We will be sure to pass on your kind comments to them. They will be delighted to hear that their care, professionalism and friendly approach helped make your move a positive experience.
Thank you for choosing Fox and for placing your trust in us. We wish you and your family every happiness in your new home.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your lovely review, Fiona.
We are delighted to hear that you received excellent service and found our team to be so helpful, patient and kind. Those are qualities we pride ourselves on, and it is wonderful to know they made a positive difference to your moving experience.
Thank you for choosing Fox and for taking the time to share your feedback. We wish you every happiness in your new home.
House move
What was good: friendly and hardworking staff. Good communication with staff.
What could be improved: the team arrived late on day 1 due to a vehicle issue at the depot, this put them behind time for our move, which impacted on our plans; only a 2-man team (instead of 3), combined with late arrival meant the packup took too long and went on till 2000/2100 each night. The company booked the workers into a hotel 50+ miles away and off route meaning they did not deliver until 1100, and with only two workers we had to help offload which didn’t finish until 1930. The company would not send any additional workers to speed up the process resulting in delays to us. They did not place any protective sheeting into either property during the move.
Overall ok, the delays are frustrating and I don’t think were the fault of the 2-man moving team, I believe it to be a management issue.
1. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Dear Andrew,
Thank you for taking the time to provide such detailed feedback.
We are pleased to hear that you found our team friendly, hardworking and communicative throughout the move. We also appreciate your recognition that many of the issues you experienced were not a reflection of the crew themselves.
We are sorry for the delays caused by the vehicle issue on the first day. While unforeseen mechanical problems can occasionally occur, we understand the knock-on effect this had on your plans. The hotel arrangements were made to comply with drivers' hours regulations, although we appreciate the impact this had on the delivery schedule.
Your comments regarding crew numbers and floor protection have been noted and will be reviewed internally. We are always looking to improve our planning and operational processes.
Thank you again for your balanced feedback, and we wish you all the very best in your new home.
Great service
Great service. Thank you so
Much
The
Men were
All very polite and friendly. They were most helpful
And worked very hard .
3. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your wonderful review, Angela.
We are delighted to hear that you received such great service from our team. It is fantastic to know that the crew were polite, friendly and helpful throughout your move, and that their hard work made a positive impression.
Your kind words mean a great deal to us, and we will be sure to pass your comments on to the team.
Thank you for choosing Fox. We wish you every happiness in your new home.
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