Really helpful and amenable movers. Helped us greatly from start to finish. Well organised and easy system to navigate from quote to payment. Small improvement suggestion might be more handholding... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Fox picked up our goods, which arrived by ship, at the port, brought into storage where they remained for 5 years, then delivered to our new home, taking boxes to each room as we directed, uncrated ou... Näytä lisää
Dave Way was absolutely brilliant in handling everything from the start. Communication was absolutely great all the way through. This put me at ease. On the day, Colin rocked up on time and went above... Näytä lisää
Yritys on vastannut
The removal men, Sean & Gareth, rang me to let me know when they would arrive & they arrived on time. They worked quickly to get all my belongings on their van & to off load it all at my new home. I... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Fox Group (Moving and Storage) Ltd
Yrityksen kirjoittama
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Yhteystiedot
10 Somerset Road, NP44 1QX, Cwmbran, Yhdistynyt kuningaskunta
- 01633866923
- trustpilot@fox-moving.com
- www.fox-moving.com
Fox Group (Moving & Storage) Ltd
4,7
Erinomainen
532 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
friendly efficient service
friendly efficient service. Whilst moving can be quite stressful the Fox team made it a relatively stress free experience,
23. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Peter, for your kind review. We know that moving can be a stressful experience, so it’s great to hear that the team helped make everything run smoothly and took some of that stress away.
We really appreciate your feedback and will be sure to pass your comments on to the team. Thank you for choosing Fox Moving & Storage, and we wish you all the best in your new home.
Emergency situation
I had an emergency situation and had to move things out and into storage asap. From quote to pick up and storage, excellent service throughout and super quick. Would definitely recommend
28. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you very much for your kind review and recommendation. We’re really pleased that we were able to respond quickly and help when you needed us at short notice.
It’s great to hear that everything from the initial quotation through to collection and storage was handled efficiently and made a difficult situation that little bit easier.
Thank you again for choosing Fox Moving & Storage. We really appreciate your feedback.
The staff of 2 people were amazingly…
The staff of 2 people were amazingly efficient, and helpful too, it took them 2 hours to empty my house. Everything was packed and well protected inside the lorry.
28. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Herve, for your great feedback. We’re delighted to hear that the team worked so efficiently and that you were pleased with the care taken to pack and protect your belongings.
We’ll be sure to pass your kind comments on to the crew. Thank you for choosing Fox Moving & Storage, and we wish you all the best with your move.
It was a good experience.
22. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your feedback. We’re really pleased to hear that you had a good experience with Fox Moving & Storage.
Thank you for choosing us, and we wish you all the very best.
Mark and Jerome were superb
Mark and Jerome were superb. I appreciate the additional time taken by the team to pack our items so efficiently. Nothing was broken and they reduced the stress levels drasitcally. Mark was clear with the timing for everything and even completed the task early. They made the experience very comfortable by packing the items for sleep last so I could have one last night ahead of the move the next day. The guys were cheerful and courteous throughout.
23. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Tom, for such a fantastic review. We’re delighted to hear that Mark and Jerome looked after you so well and helped take some of the stress out of your move.
It’s particularly nice to hear that the team thought ahead and packed things in an order that allowed you to have a comfortable final night before moving. That kind of care and attention is exactly the level of service we aim to provide.
We’ll make sure your kind comments are passed on to Mark and Jerome. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Reliable and efficient.
Reliable and efficient.
The movers were respectful of our belongings and worked hard throughout. Communication was good.
11. heinäkuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your kind feedback. We’re really pleased to hear that you found the service reliable and efficient, with good communication throughout.
It’s especially good to know that the team worked hard and treated your belongings with the care and respect they deserve. We’ll be sure to pass your comments on to the crew.
Thank you for choosing Fox Moving & Storage, and we wish you all the very best.
Very impressive
They were on time, politie, cheerful, efficient and hard working. They knew what they were doing. Moving is very stressful but Dave in the office got the stress levels right down, was helpfull, efficient, and very supportive. Well done Fox Movers, very impressive.
24. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Helena, for such a lovely review. We’re delighted to hear that the team were punctual, cheerful and hardworking and helped make your move run smoothly.
It’s especially nice to hear your comments about Dave. Moving can be incredibly stressful, so knowing that his support, communication and efficiency helped put you at ease is fantastic feedback.
We’ll make sure your kind words are passed on to Dave and the whole team. Thank you for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Great service off Fox Group.
We used Fox to move us after seeing how well they did with packing and moving family members. We chose the packing and moving service and would happily recommend Fox Group to anyone looking for a removal service. Communication was easy and responses quick. From the staff in the office, to the team which packed our home in just over four hours and then delivered to our new home, they were all very helpful and nothing was too much trouble.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Andrew, for such a great review and recommendation. It’s particularly pleasing to hear that you chose Fox after seeing the service we provided to members of your family.
We’re delighted that everything went smoothly, from the communication with our office through to the packing and delivery teams. Knowing that everyone was helpful and that nothing was too much trouble is exactly the feedback we like to hear.
We’ll be sure to share your kind comments with the team. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
The crew were excellent
The crew were professional, adaptable and very friendly and supportive during this stressful time.
22. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Mrs Dahlia, for your kind review. We’re really pleased to hear that the crew were professional, adaptable and supportive throughout your move.
We know moving can be a stressful time, so it’s great to hear that the team helped make the experience that little bit easier for you. We’ll be sure to pass your lovely comments on to them.
Thank you for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Very pleased overall
Very pleased overall. A large house move, they worked efficiently and very hard.
Got the stuff that needed dismantling and re-built done very well.
Nice and simple, they did what was agreed, when it was agreed for and the price was in line with other quotes I had.
Time for a laugh and a few jokes as well which is always a bonus for me.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Edward, for taking the time to leave us such a great review. A large house move can be a demanding job, so we’re delighted to hear that the team worked hard and efficiently and that everything, including the dismantling and reassembly, was handled well.
It’s also great to hear that everything happened as agreed and at a competitive price. And we certainly agree that a few laughs along the way can make moving day a lot more enjoyable!
We’ll pass your comments on to the crew. Thank you again for choosing Fox Moving & Storage, and we wish you all the best in your new home.
An excellent service from start to…
An excellent service from start to finish. From those in the office to the removal team on the day, they made everything run smoothly.
17. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Viv, for your lovely review. We’re delighted to hear that you received an excellent service from start to finish and that everything ran smoothly on moving day.
We’ll be sure to pass your kind comments on to both the office and removal teams. Thank you again for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
Arrived on time, quick and careful
Arrived on time. Quick and efficient pick-up and loading of items for storage. Loading handled with care.
16. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Michael, for your kind feedback. We’re pleased to hear that the team arrived on time and handled the collection quickly and efficiently while taking good care of your belongings.
We’ll be sure to pass your comments on to the crew. Thank you for choosing Fox Moving & Storage.
Fox Moving & Storage Cwmbran Excellent
The Fox crew were respectful, caring, helpful and put me at ease, which I was very thankful for.
18. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Elizabeth, for your lovely feedback. We’re so pleased to hear that the team were respectful, caring and helpful throughout your move.
Moving can be an emotional and stressful experience, so knowing that our crew helped put you at ease means a great deal to us. We’ll make sure your kind comments are passed on to them.
Thank you for choosing Fox Moving & Storage, and we wish you all the very best.
Great service from start to finish
Great service from start to finish. The team on day were very good.
18. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Sam, for your great feedback. We’re really pleased to hear that you received a good service from start to finish and that the team looked after you well on moving day.
We’ll be sure to pass your comments on to the crew. Thank you for choosing Fox Moving & Storage, and all the best in your new home.
Reliable and trustworthy
Arrived at time stated, so reliable.
The unloading and unpacking was smooth and orderly. Cleaning up was very good and the two staff were polite, efficient and handles packages with care. I felt I could trust them.
I highly recommend, and I will certainly ise this company again.
18. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Louisa, for such a lovely review and recommendation. We’re delighted to hear that everything ran smoothly and that the team were punctual, polite and efficient throughout your delivery.
It’s particularly pleasing to hear that the care they took with your belongings gave you confidence and trust in the service. We’ll make sure your kind comments are passed on to the crew.
Thank you for choosing Fox Moving & Storage. We really appreciate your recommendation and look forward to helping you again in the future.
Outstanding customer service from the…
Outstanding customer service from the initial quote through to move day.
16. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Jack, for your great feedback. We’re delighted to hear that you received outstanding service from the initial quotation right through to moving day.
We’ll be sure to share your comments with the team. Thank you for choosing Fox Moving & Storage, and we wish you all the very best in your new home.
I thought the three individuals (Jamie
I thought the three individuals (Jamie, Mike and Reece) were professional and polite. They had a brilliant work ethic and sustained an excellent tempo. They understood what was required and always ensured that we were kept updated. Fantastic people and who represented Fox brilliantly.
17. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Max, for such fantastic feedback. We’re delighted to hear how impressed you were with Jamie, Mike and Reece and, in particular, their professionalism, communication and work ethic throughout the move.
Our crews are very much the face of Fox, so hearing that they represented the company so brilliantly is something we’re especially proud of. We’ll make sure your comments are passed on to all three of them.
Thank you again for choosing Fox Moving & Storage. We really appreciate you taking the time to recognise the team.
excellent movers who ended up being so…
excellent movers who ended up being so helpful and efficient.
14. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Avi, for your great feedback. We’re really pleased to hear that the team were so helpful and efficient throughout your move.
We’ll be sure to pass your kind comments on to the crew. Thank you for choosing Fox Moving & Storage, and we wish you all the best in your new home.
Fox Moving and ICA insurers
I have been holding off reviewing Fox Moving because when we were moving I noticed some rough handling of our belongings. As you can imagine we haven't opened all boxes I would upload images of broken or damaged objects if I could.
One of the glass ceiling lamp is completely broken as in images of the marked box and the opening of the package and one lampshade is bent out of shape.
The boxes were clearly marked 'Fragile' I was handed to Fox Moving insurers whom are 'International Claims Agency' who intermediately responded saying they weren't paying because of an addendum in the contract. However I researched this and the Consumer rights act of 2015 supersedes this so the pay out which is only up to £75 (I paid £914 pound for the move), this has now became a matter of principle as the insurer has who's director a Mr Revell has not responded to my reply which include the quotes from the consumer rights act to accept any liability.
Do not use Fox moving Nor ICA insurance claims services.
4. syyskuuta 2026
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you for your feedback. We are sorry to hear that you remain dissatisfied following your move and subsequent claim.
We would, however, like to clarify that International Claims Agency (ICA) is an independent claims handling organisation. Any concerns regarding the handling, assessment or outcome of a claim should therefore be raised directly with ICA, and any review specifically relating to their service should also be directed to them rather than Fox Moving & Storage.
We are not able to comment publicly on the detail of an individual claim or the contractual interpretation referred to in your review. However, in our experience of working with ICA, we have always known them to handle claims professionally, independently and fairly, in accordance with the applicable terms and circumstances of each case.
We are sorry that your experience has resulted in disappointment, but we feel it is important to distinguish between the removal service provided by Fox and a subsequent decision made independently through the claims process.
Vastaus yritykseltä Fox Group (Moving and Storage) Ltd
Thank you, Solange, for your kind feedback. We’re really pleased to hear that you found the crew both professional and friendly.
We’ll be sure to pass your lovely comments on to the team. Thank you again for choosing Fox Moving & Storage.
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