Just bought a car from FOW Trafford Park. The sales executive was Mike Brown. He was very professional, not pushy, answered all our questions and concerns clearly. He made the whole process simple and... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had an amazing experience after purchasing my Tesla recently. Had a slight fault, FOW booked if in with there service team immediately. The fault required a main dealer reset, so it was booked in s... Näytä lisää
Yritys on vastannut
Overall the service at FOW was great however, after purchasing an electric car, we then asked for the battery health check. After 4 times asking and being told its either in the computer system or 'up... Näytä lisää
Yritys on vastannut
Very happy with the car overall. Biggest spend I have ever committed to on a car, disappointed to see the scuttleboards full of leaves, tyre valves missing caps, windows greasy on the inside. Minor to... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
FOW is the original, multi-award winning Car Supermarket with two fantastic locations in Winsford, Cheshire and Trafford, Manchester. We were born in 1959 and have perfected the UK's easiest and most enjoyable car shopping experience with a focus on fantastic customer care and great prices - values that stay true to this day. To keep things nice and easy we launched FOW Perks to help make your car buying experience a great one! What does this mean? You can reserve any vehicle FREE for up to 48 hours (you won't find this elsewhere), buy online or instore with an expert handover and home delivery available, request a personalised video from home, arrange a test and even part exchange or sell your old car to us. To support this further, our technicians will prepare your new car to the highest standard using industry leading technology and processes. Every vehicle receives a PDI (Pre Delivery Inspection), PSI (Pre Sales Inspection) alongside quality control, multipoint photography process and final sold checks to ensure all aspects of your vehicle match the FOW quality standard. Chat to our team today, we'll help answer those all important questions and help you drive away in the car of your dreams - this is FOW.
FOW - Fords of Winsford
Yrityksen kirjoittama
- Reserve any car for FREE up to 24 hours
- Peace of mind car shopping - reserve any car for FREE for up to 24 hours.
- Enjoy an Award Winning Online Experience
- Proud winners of the 2022 AM Awards - Online Consumer Experience of the Year.
- FREE Transfers Between our 2 Locations
- Enjoy the flexibility and freedom to view any vehicle at your leisure at the location nearest to you.
- No Hidden Costs or Admin Fees
- Simply the price you see is the price you pay.
- Enjoy a Personalised Video of Your New Car
- Our Product Specialists will showcase your new car in detail for you to enjoy from the comfort of your own home.
- Buy Online - Click & Collect - Home Delivery
- At FOW, you're in control. Enjoy the UK's most enjoyable car shopping experience, online or in-store with home delivery or click & collect available.
- Multipoint Inspection
- Every vehicle is prepared to the highest standard with a multipoint inspection completed by our technicians before you drive away.
- HPI Check
- Our complimentary HPI check is performed on every vehicle for your peace of mind - included at no extra cost.
- Finance to Match all Budgets
- PCP or HP? Our product specialists will discuss your options and help secure your dream car at a budget to suit.
- Over 60 Years of Trust
- Enjoy a completely hassle free and enjoyable car shopping experience built on solid foundations over 60 years ago.
- Part Exchange or Sell Your Old Car
- Quickly and easily part exchange or sell your old car with FOW today.
Great Service Time and Time Again
Why promise when we simply deliver
At FOW you'll enjoy award winning service alongside our commitment to: HPI check every vehicle, perform a multipoint inspection before you take delivery, price check all our vehicles daily - no nonsense, just great prices, quality control and re-clean every vehicle, photograph and video every vehicle so you can enjoy peace of mind car shopping and the option to part exchange or sell your old car. Car shopping made easy at FOW.
Yhteystiedot
Fords of Winsford Ltd Wharton Retail Park Weaver Valley Road Winsford, Cheshire, CW7 3AL, Winsford, Yhdistynyt kuningaskunta
- 01606 866 199
- hello@fow.co.uk
- www.fow.co.uk
4,3
Erinomainen
13 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Mike Brown was great to deal with and gave straight forward answers, efficiently moved the process along and made it an altogether painless experience
Very happy withe the level of support and service
30. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that Mike Brown looked after you so well and made the whole process straightforward and painless.
It's great to know that you appreciated his clear answers, efficiency and the level of support provided throughout your purchase. We'll be sure to pass your lovely feedback on to Mike!
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Gave me a good valuation on my car as…
Gave me a good valuation on my car as trade in, picked the car i wanted, all sorted, some issues with new car sorted and drove away within 2 days. I dealt with 2 different people at the Manchester branch, both very helpful and accommodating. Couldn't recommend enough. Everything made nice and simple.
28. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and recommendation! We're delighted to hear that you received a good valuation for your part exchange and that the whole process was made simple and straightforward.
It's great to know that the team were able to sort the issues you identified with your new car and have everything ready for you to drive away within just two days.
We'll be sure to pass your lovely feedback on to the Manchester team. Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Great sales staff ( Mr B Thomas )…
Great sales staff ( Mr B Thomas ) excellent knowledge and knew what i was looking for, very professional in his manner, when i arranged to pick up the car he even came in on his day off and that speaks volumes. He went above and beyond with his customer service and i was a very happy customer
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review! We're delighted to hear that Brandon provided such an excellent experience and really understood what you were looking for.
It's wonderful to hear that his knowledge, professionalism and customer service stood out throughout the process. Coming in on his day off to make sure he was there when you collected your car certainly shows his commitment to looking after his customers!
We'll be sure to pass your lovely comments on to Brandon. Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Fairly easy to deal with, customer service a little lacking
Weren't very forthcoming when trying to do a deal, salesman was adamant the price was fixed, offered a low price for my trade in, but after we walked out and left it a few days I was able to get a slightly better deal and have some niggles with the car sorted. The best part about buying a car is the haggling!
On arranging collection I was pestered slightly to collect the car sooner than I wanted, I'm thinking because it was the end of the month and they wanted their sales figures boosting. Was told it would take 30 mins so I could just pop in after work etc. good job I didn't as I actually had to go to the post office to tax the car as it couldn't be done online after being a motability car. Our salesman wasn't working when we could collect the car so we were left for an hour or so while they were sorting out stuff in the background. Although the staff were pleasant, we weren't even offered a coffee or cold drink as we waited. Also after they brought the car around for us to take it home, at least one of the jobs I was assured would be fixed wasn't so ill have to return at some point for them to fiz the issue.
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave us such detailed feedback. We're pleased to hear that you found our team pleasant and that we were ultimately able to improve the part-exchange offer and agree for the items you identified on the vehicle to be addressed.
We appreciate, however, that other parts of the experience could have been smoother. We're sorry that you felt pressured regarding the collection date and that the handover took considerably longer than the timeframe you had been given. The requirement to visit the Post Office to tax the vehicle should also have been communicated beforehand so that you could plan accordingly.
We're particularly sorry that you were left waiting without being offered refreshments and that one of the agreed items hadn't been completed when the vehicle was handed over. Where work has been agreed before collection, we would expect this to be completed or clearly communicated to you beforehand rather than requiring an additional visit.
Thank you for highlighting these points. Your feedback regarding the sales, collection and vehicle preparation process will be shared with the relevant teams for review.
Many Thanks,
FOW Customer Service Team
Pain-free and smooth experience
Pain-free and smooth experience. No last minute charges or hiccups.
Great
30. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're delighted to hear that you had such a smooth and hassle-free experience with us from start to finish.
It's especially great to know that everything was clear and straightforward, with no unexpected charges or last-minute hiccups.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Great staff
Milli at FOW aftercare was very helpful. She always responded to my emails efficiently!
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're delighted to hear that Millie looked after you so well throughout your Aftersales experience.
It's great to know that she was helpful and always responded to your emails efficiently. Clear and consistent communication is really important to us, so we'll be sure to pass your kind feedback on to Millie!
Many Thanks,
FOW Customer Service Team
Great service
JJ who looked after me was professional and approachable from the moment we met. He answered my questions with great knowledge whilst out on the test drive. He handled the finance completely for me and explained everything every step of the way. Making sure I understood thoroughly. His communication skills were fantastic in the 24 hours I had to wait to collect my car. 10/10 service. Didn’t catch the managers name in the afternoon on the 29/9/26 but just want to shout a thanks to him too.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review! We're delighted to hear that JJ provided such professional and approachable service throughout your experience.
It's great to know that he answered all your questions during the test drive, clearly explained the finance process and made sure you fully understood everything before proceeding. We're also really pleased to hear that his communication while you waited to collect your car was excellent.
A 10/10 is brilliant feedback, and we'll be sure to pass your lovely comments on to JJ, as well as your thanks to the manager who assisted you on the 29th!
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Great experience
Great experience. Fantastic range of cars. Friendly, helpful and knowledgeable staff. An easy and straightforward buying experience. I recommend FoW if you are thinking of changing your car.
30. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review and recommendation! We're delighted to hear that you had such a great experience with FOW.
It's wonderful to know that you enjoyed our wide range of cars and found our team friendly, helpful and knowledgeable. We're especially pleased that the whole buying process felt easy and straightforward from start to finish.
Thank you for recommending us to others looking to change their car. We really appreciate your support and hope you enjoy many happy miles in your new vehicle!
Many Thanks,
FOW Customer Service Team
Great Experience
Friendly helpful staff and a great way to see potential cars. I particularly like the viewing on your own without any high pressure selling. Overall a very enjoyable experience.
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're really pleased to hear that you found our team friendly and helpful and enjoyed the way we do things at FOW.
Being able to browse and view cars at your own pace, without any pressure, is something we're really proud of, so it's great to know this made your experience so enjoyable.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Great service
Ash was great from start to finish. He told me all the options available for me and didn’t put any pressure on me to make a purchase. A recent name change made this process a little more complicated but Ash took care of everything and made the process smooth and kept me updated every step of the way. Amazing and professional service from start to finish. Thanks again Ash!
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review! We're delighted to hear that Ash looked after you so well from start to finish.
It's great to know that he clearly explained all the options available without any pressure and made what could have been a slightly more complicated process following your name change feel smooth and straightforward.
We'll be sure to pass your lovely feedback on to Ash. Keeping you informed every step of the way and making the whole experience as easy as possible is exactly the service we aim to provide.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Having never dealt with FOW ( Winsford…
Having never dealt with FOW ( Winsford branch )previously, all I can say is the whole process from start to finish was absaloutly brilliant !
Alex our sales advisor was superb.
A really nice genuine guy who's customer service was absaloutly brilliant.
Alex couldn't have been more helpful and made buying the car a real simple process.
After paying my deposit the car was ready to collect only 48 hours later.
The car looked brand new having undergone a full valet and wheel repair...amazing .
I couldn't recommend Fords of winsford enough.
Absaloutly superb!
And especially a big thank you to Alex in sales.
Cheers
Lee.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review, Lee! We're delighted to hear that your first experience with FOW Winsford was such a positive one from start to finish.
It's brilliant to hear that Alex made such a great impression and that his friendly, genuine and helpful approach made buying your car so simple. We'll definitely make sure your lovely comments are passed on to him!
We're also pleased that your car was ready within just 48 hours and that the valet and wheel repair had it looking like new for collection.
Thank you for choosing FOW and for your recommendation. We hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
It was good to have FOW take further care of one of it's customers
I was pleasantly surprised when FOW contacted me regarding the car which I purchased last may. The lady called Aimee asked me if I had had any problems at all with the car. She asked me if I had any issues at all with the car. She also said that if any problems did occur then I could give FOW a ring to receive advice or help.
I thank FOW for the extra "service" given to me.
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're delighted to hear that our follow-up call was such a pleasant surprise and that you appreciated the additional support after purchasing your car.
It's great to hear that Aimee took the time to check that everything was going well and made sure you knew we're here to help should you need any advice or assistance in the future.
We'll be sure to pass your kind feedback on to Aimee. Thank you for choosing FOW, and we hope you continue to enjoy your car!
Many Thanks,
FOW Customer Service Team
Great car great customer service staff…
Great car great customer service staff very efficient and helpful would buy again
9. marraskuuta 2025
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that you're happy with your new car and received great customer service from our team.
It's wonderful to know that you found everyone efficient and helpful, and hearing that you'd choose FOW again means a great deal to us!
We hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
I was told FOW were difficult to work…
I was told FOW were difficult to work with when it came to aftercare!
They have been totally fantastic!!! Kady our aftersales representative was fantastic! we didnt have time to officially book in, due to going on holiday within a couple of days! But that wasnt a problem Kady accomodated us amazingly!
The problem was then diagnosed by Brad who literally wouldnt let the car out of his hands untill it was 100% sorted!
FOW provided a courtesy car to tie us over! Brilliant service!
Highly recommend FOW and are really grateful that Kady and Brad were our FOW Representatives! Thanks guys!!
28. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you so much for your fantastic review! We're delighted to hear that your experience with our Aftersales team exceeded your expectations.
It's wonderful to hear how Kady accommodated you at such short notice before your holiday and made sure everything was arranged. We're equally pleased that Brad was so thorough with the diagnosis and made sure the car was completely sorted before handing it back to you.
We're also glad we could keep you mobile with a courtesy car while the work was being completed. We'll be sure to pass your lovely comments on to both Kady and Brad – we're sure they'll really appreciate them!
Thank you for your recommendation and for choosing FOW! 👍
Many Thanks,
FOW Customer Service Team
Customer service was excellent
Customer service was excellent. The saff were polite and helpful
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your lovely review! We're delighted to hear that you received excellent customer service and found our team polite, friendly and helpful throughout your experience.
We really appreciate your feedback and hope to welcome you back to FOW again in the future!
Many Thanks,
FOW Customer Service Team
Excellent service from the after sales…
Excellent service from the after sales team, especially Liv who sorted everything for me,
Thanks Guys 👍
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your fantastic review! We're delighted to hear that you received excellent service from our Aftersales team.
It's especially great to hear that Liv looked after you so well and got everything sorted. We'll be sure to pass your lovely feedback and thanks on to her!
Thank you for choosing FOW, and we hope you enjoy many happy miles in your car! 👍
Many Thanks,
FOW Customer Service Team
The car I purchased from FORDS OF…
The car I purchased from FORDS OF WINDFORD had a couple of problems that needed sorting out, Aimee from after sales delt with the requirements very quickly and professionally, thanks Aimee for your help
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for taking the time to leave us a great review! We're sorry that your car needed a couple of issues sorting after purchase, but we're delighted to hear that Aimee looked after you so well.
It's fantastic to know that she dealt with everything quickly and professionally and got the issues resolved for you. We'll be sure to pass your lovely feedback and thanks on to Aimee!
We hope you can now enjoy many happy miles in your new car.
Many Thanks,
FOW Customer Service Team
From start to finish the costumer care…
From start to finish the costumer care was really good. All issues i had with my new car was sorted quickly and the issue is now resolved
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you received such good customer care from start to finish.
We're especially glad that the issues you experienced with your new car were dealt with quickly and that everything has now been resolved for you.
Thank you for choosing FOW, and we hope you can now enjoy many happy and trouble-free miles in your new car!
Many Thanks,
FOW Customer Service Team
Quick efficient process
Quick efficient process. No overselling of products, simple are you interested yes/no and move on. Fair valuation on my vehicle as well.
28. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you found the whole process quick, efficient and straightforward.
It's particularly great to know that you appreciated our no-pressure approach to additional products and received a fair valuation for your vehicle.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Staff were friendly and helpful
Staff were friendly and helpful. They spent time going through the various options to purchase the car.
12. syyskuuta 2026
Vastaus yritykseltä FOW Car Supermarket
Thank you for your great review! We're really pleased to hear that you found our team friendly and helpful throughout your experience.
Buying a car is a big decision, so it's great to know that the team took the time to clearly explain the different purchase options available and helped you make the choice that was right for you.
Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!
Many Thanks,
FOW Customer Service Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.