Folio London Arvostelua 

We had a great experience working with Rumon throughout the process of renting our new property. From the very beginning, he was really helpful, professional, and responsive, keeping us informed and supported every step of the way.

He went above and beyond to make sure everything was handled as quickly and smoothly as possible. Moving can be a stressful process, but having someone helpful and attentive made a huge difference and helped make our move feel much easier.

We would highly recommend Rumon to anyone looking to rent a property and would definitely be happy to work with him again in the future.

Thank you for all your help in making our move such a smooth and positive experience!

Antonia was very helpful and precise with all the required information. She made sure every important point was clearly communicated, and I’m very happy with the service I received.

I recently moved back to the UK and reached out to my previous landlord agency, Folio London, as I had been a long time tenant.
I was immediately referred to Wendy N’Gussen who very kindly and patiently listened to my multiple queries and concerns as I was planning an international move and looking for a new home on London. Wendy did not only straight away offer me a selection of stunning flats (within my budget and criteria) but also answered my many questions all throughout the process, assisted with arranging for my friend to visit the flat on my behalf and sent me multiple information packets, photos and videos.
Wendy also ensured I was settled in and happy with my new home.
Wendy is not only highly efficient and professional but also absolutely lovely. Thank you Wendy 🙏

Awful awful experience - they aren’t helpful at all and steal your money

Rumon Miah- made the process so easy and stress free , absolutely incredible speed to responses . From viewing to confirming the place it took us less then 24hr.
Remon worked overtime and kept me updated throughout the whole process, really appreciate his support especially that we had a very short window and needed to find a place urgently.

Great service, fantastic team .

Thank you

The Folio online system is great. Unfortunately we found it very insecure and stressful to work with Folio based on our experience, no matter how good the platform is.
The lady, Antonia Shurety, who did our service was highly unprofessional. Antonia made mistakes several times when communicating the previous tenant's move-out date, pushing us to move in one week earlier after we already agreed on move-in date&signed the contract. This cost us additional £500+ due to overlapping contracts. Then today, she falsely told us the previous tenant is still in while in fact they already moved out.
We would appreciate it if the staff can pay more attention to important details and be more responsive not only when they make a mistake.

Incredible service from both Francis and Antonia, made the whole moving process so smooth and easy. They were so helpful with all our questions and were incredibly responsive; in comparison to all the other agencies we spoke to who were an absolute nightmare to track down and communicate with, I cannot find a single fault with Folio. Huge thank you to you both for helping us find the perfect home for us!

Francis was amazing. He answered all my questions and was patient. Would 100% recommend his company and service !!

Antonia was so patient and helpful and made the process so much easier!

Antonia was great, helped answer all my questions and queries and was very responsive!

Property management was a top and very helpful. Special thanks to Agata Sungaila, she did very great throughout our tenancy.

While I have given 5* reviews in past, this time it deserves 1* or below -both on Staff and their contractors. The critical issues/repairs raised are often responded after >3-4 reminders to current property manager and then unlike before, the and management of contractors is pathetic. Last week the contractor did not show up on 1st scheduled visit, citing a lame excuse, and then on 2nd scheduled visit, claimed 'no was home' and when I called their bluff, they were inaccessible even though the appointment window had another 75 mts left! Tenants keep taking time off from work, waiting for contractors, but contractors do not show up and Folio blames tenants and expects them to keep taking time off.

I had a really smooth experience, and my letting agent, Rumon Miah, was absolutely great. He was so patient with me and was always available to answer all my questions with timely response. I was looking for a place for a long time, and he was able to help me secure my flat! 10/10!!

Antonia has been amazing the whole way through, always quick to reply and extremely helpful. Thank you so much!

Great service and responsive to any queries regarding securing a property.

Wendy was a great help fast and reliable.

We are moving from one Folio property to another and the new place was really not cleaned well at all which would be a bad moving experience, but Wendy, our agent from Folio really stepped up for us while the property manager was away. She messaged and organized a cleaning company to come on the same day. Amazing job and way to go the extra mile

Wendy was more than helpful. I am very glad with the outcome and working with her was a breeze. Thank you again!

Charlie has been extremely helpful. He made a normally stressful process extremely simple and relaxing.

Folio made it very easy. Everything was done online, with the assist of their agents which in our case was Charlie. He was very helpful through all the process. I am looking forward to my new tenancy.