Easy to order online with the option of collection from their premises. Notification of the readiness of my order was fast and from a real person, who was also quick to reply to some questions. Collec... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great quality equipment at an affordable price. Did not have to wait too long for delivery either and customer service was brilliant too. Would highly recommend
I recently bought a bottle of liquid chalk from Fitness Equipment Ireland only to find the lid was broken. I put that fact in a previous review and got on with my leaky bottle. A few days ago I g... Näytä lisää
Yritys on vastannut
I recently purchased a squat rack and some flooring from FEI. The customer service level from point of ordering to collection to a follow up enquiry was brilliant. The staff were extremely friend... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We specialise in the best value home and commercial gym equipment. Fitness Equipment Ireland is committed to providing the highest quality fitness equipment to help make Ireland a fitter and healthier place. With 15 years of experience serving both home and commercial customers, we pride ourselves on exceptional products and premium brands, providing superior engineers, excellent customer service and quick delivery nationwide with efficient logistics. Our dedicated team strives to offer top-tier products and customer satisfaction, making premium fitness solutions accessible to all. If you are looking for something for the home or something specialist, we have it in stock and at the right price. Buy Online Today and Save!
Yhteystiedot
Unit 1 Kylemore Park West , D10WC62, Dublin 10, Irlanti
- 018167510
- info@fitnessequipmentireland.ie
- www.fitnessequipmentireland.ie
Spring Sale up to 60% off
4,6
Erinomainen
286 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Fitness Equipment Ireland
Great to hear you are happy with the quality of your purchase, thank you for your review
Ordering is fine but there are no…
Ordering is fine but there are no delivery updates provided
27. tammikuuta 2026
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for the 4-star rating! We’re glad to hear the ordering process was smooth for you. We sincerely apologise for the lack of delivery updates, we know how important it is to track your items. We are currently looking into our notification system to ensure our customers are kept in the loop from checkout to doorstep. We appreciate the feedback!
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review, great to hear
Customer Service fix delayed shipment.
EDIT AT BOTTOM
Customer service and communication needs major improvement. I ordered a set of 2 x 7.5kg dumbbells on January 3rd and contacted the company on January 10th to request an update via WhatsApp.
After a couple of automated responses I got a reply on January 13th indicating that there was a backlog in the warehouse and that I'd have my item within 1-2 business days. That was on a Tuesday morning and by Saturday I had no updates, no tracking number and no product.
I contacted customer service a few minutes before their advertised availability yesterday, January 17th. Automated response followed by a human response assuring me they'd get me an update. I messaged back a couple of hours later and got the automated out-of-hours reply at around 1:30pm indicating their availability lasted until 2pm Saturday.
I've ordered from Fitness Equipment Ireland before and found the products to be very high quality but this experience has really soured my impression of the company.
If there was a delay, why did I have to reach out myself to learn that? Why was I assured it'd be there within a specific time frame if that wasn't the case? Why was there no follow up?
EDIT: The customer service manager made it their personal responsibility to not only apologise for the delay and the lack of contact, giving me a direct line and ensuring a new shipment arrived as quickly as possible.
As with previous products I'm very happy with my purchase but delighted with the accountability and ownership taken to make thing right.
3. tammikuuta 2026
Vastaus yritykseltä Fitness Equipment Ireland
Hi Andrew,
I want to offer a sincere apology for the frustration caused by your recent order. We value you as a repeat customer, and it is disappointing to hear that we have "soured" your impression of the company.
We completely accept your feedback. While warehouse backlogs can happen, the lack of proactive communication and the inaccurate timeline we gave you on January 13th are unacceptable. Furthermore, our support channels should be accessible during advertised hours.
We are committed to getting your high-quality equipment to you. Our customer service manager will ring you this morning on this and will investigate what happened here. We hope to earn back your trust.
Sincerely,
The Team at Fitness Equipment Ireland
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for leaving a review
I found Fitness Ireland to have great service
I found Fitness Ireland to be excellent. I ordered very late for Christmas. They confirmed it would get to me before the 23rd Dec and it did. Great service and really good equipment.
16. joulukuuta 2025
Vastaus yritykseltä Fitness Equipment Ireland
Delighted to hear we could help
Great concept 2 rower
Easy to order online and fast to collect. Erg Concept 2 are are great quality products and I'm delighted with my rower, easy to install, connected to Ergdata app to optimize your performance.
5. tammikuuta 2026
Vastaus yritykseltä Fitness Equipment Ireland
Great to hear you are happy with your purpose, thank you for your review
Good product
21. joulukuuta 2025
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
the plates are good quality and weigh exactly the same or a little heavier by 100grams but it could be due to my scales
It made the collection super easy.
3. tammikuuta 2026
Vastaus yritykseltä Fitness Equipment Ireland
Great to hear you were happy, thanks for the review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Missing bench
Hi
I ordered a gym bench 20/12/25 and it still hasn't arrived. Seemingly it was sent to the wrong depot for delivery and I was informed last wk it was being corrected.
When I check on the ups tracker it is still at the stage of when the label was created. I'd like to know will I ever get it or should I cancel the order. My 2 teenage boys keep asking about it.
I presume ups is the problem
Maybe fitnessireland could use a different courier.
UPDATE
I received the above bench on the 19/1. Throughout the whole process from order to delivery fitnessireland customer service via email was second to none. They did their best in getting my order to me by despatching a second bench which unfortunately also got delayed via ups. The 1st one is still out there somewhere. I would order from this company again but would hope a different courier was used especially if an order is particularly heavy or cumbersome.
20. joulukuuta 2025
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review and for your patience.
We’re very sorry for the delay and inconvenience caused. Our Customer Service Manager has been in touch with you, and we can confirm that a replacement bench is being sent out to you as a priority.
We appreciate your feedback and understanding while this was resolved. If you need any further assistance, please don’t hesitate to contact our customer service team.
Kind regards,
Fitness Ireland Customer Support Team
Vastaus yritykseltä Fitness Equipment Ireland
Great to hear you are happy with your order, thank you for leaving a review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for leaving a review
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
Weights
I purchased handheld 4; 6 & 8kg weights and they are excellent. Great quality and exactly as presented. Very happy
3. tammikuuta 2026
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review, delighted to hear you are happy with your purchase
Vastaus yritykseltä Fitness Equipment Ireland
Thank you for your review
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