First Tech - Fort Collins Arvostelua 

Alex Jordan wasn’tVery helpful and personable. Customer service was excellent. Made the process very simple for me.

I am working with Ellie and she is outstanding and very responsive for my various needs today. Treat her well and clone her if possible!

My credit card was not activating so I needed to stop in to get it sorted. Sasha D. was incredibly thorough. He solved the initial issue then he looked at all of our accounts and made suggestions. I left having issues solved that I didn’t even know existed. Sasha was polite, professional, and patient with my tech illiteracy. I had an excellent experience and was thrilled to be brought into the current century. Thanks again, Sasha!!

First Tech is terrific! And Teshia Nelson expertly answered all my questions today. Thanks Teshia!

Very helpful and professional, not common anymore nowaday

Today I noticed a fraudulent charge in our checking account and called the bank right away to help give this resolved. Teshia answered my call and she could not have been more helpful. She patiently walked me through the entire process and asked all the appropriate questions to get this issue corrected in a timely manner. In addition, I emailed her a separate question and she responded via phone to walk me through how to get my new debit card into my digital wallet. A+++ service from beginning to end, thank you!

Great communication, knowledge, and explanation. I'm very pleased, and will look forward to working with her again.

Could not be better,thank you

Jenni and Alex are incredible and very knowledgeable! I felt very comfortable sharing with both of them and they helped me so much!!

Alex Jordan provides extraordinary service each time I visit First Tech. Excellent insights, flawless execution each visit!

My mom went in for assistance with an upcoming CD renewal. Sasha was extremely patient and kind. He was so helpful and explained all options to her.

Alex Jordan is absolutely a rockstar, every time I go in there with an issue, problem, new issue to tackle, he is on top of it! I absolutely recommend working with Alex when it comes to anything banking related.

Michelle was awesome! Very detailed, very good people skills! She is definitely a Keeper!

Today is Saturday, February 21st earlier this week I found out that transfer of funds from first tech to Canvas. Credit union did not take place on Tuesday of this week unfortunately, my financial advisor had erroneously deposited my investment funds into first tech rather than canvas credit union I was told at first tech that I would have to first have a couple of cents sent to my Canvas credit union for verification as of Friday, February 20. I had not seen that deposit in canvas credit union Friday afternoon. I called a first tech number to let them know that that transfer has not yet taken place I needed the funds to be transferred to canvas by Saturday since my Visa company was gonna make a withdrawal for my monthly payment. The first tech associate that I was talking to erin Devine then said to me why don’t you go to first tech get a cashiers check for the amount you need withdrawn and then take that to Canvas credit union duh why was not I not told that in the first place I don’t know it’s so obvious of a step. I thanked him profusely. He was very helpful and Saturday morning I did just that and did not have to wait for days on end for electronic transfers. Sometimes associates need to be anticipating solutions that do not involve digital machinations instead good old legwork will do the trick.

This is a prime example of thinking outside the digital box. Please add this example in future training

Amazing customer service and friendliness! Halen is awesome

They are always there when needed. Jenny hargan was very helpful and patient with me

Too many things over the years. Never have a good rate for a house change rates on my loan for my car ,change interest rates. I don't have enough time to tell you how many screw-ups over the years I've been here.

Efficient. Easy.