Quick service, kept informed re delivery. A very nice product good quality. The only downside is the top fitting unit is extremely heavy and needs two strong people to get from kerbside pallet deliver... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Näytä lisää
Yritys on vastannut
Ordered an Electric Stove looking fire. Arrived promptly, Installed and all OK until 2 days later it started a clicking noise. Fireplace World were brilliant. Offered to collect and full refund or rep... Näytä lisää
Yritys on vastannut
purchased a tv back board from the company recently and it was easy to order and delivery was prompt. the only criticism i would have is there is a limited choice of colour/finish available. that... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Fireplace World
Yrityksen kirjoittama
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Yhteystiedot
St Thomas Road, HD1 3LF, Huddersfield, Yhdistynyt kuningaskunta
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4,7
Erinomainen
10 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the items. Thank you for shopping with us. Kind Regards, Fireplace World
The fire was great but the screws were…
The fire was great but the screws were missing to attach the top to the bottom, Then it was a terrible job to get hold of anyone, we provided ourself in the end
1. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. We can see our support team have been waiting for a response to their email sent to you regarding the fixings. Please respond if you require further help.
Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Excellent service
Ordered a heater that arrived within two days.Unfortunately i could not use it manually which was what I needed.Contacted the company and the heater is due to be picked up and returned for a refund.Excellent service.
2. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Delivered on time with a friendly driver
Delivered on time with a friendly driver
2. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Love the fire place delivered quickly…
Love the fire place delivered quickly and well packed so no damage
I am 75 years old and my friend 85 years old both women and she came round Sunday and we put it together less than an hour just got to screw to wall brilliant so yes very happy thankyou
1. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Very happy with product
Very happy with product. Well packaged and no issue with delivery - arrived earlier than advised by courier.
Fuss-free and fast service - even to Northern Ireland, which is not always the case!
27. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Annie b experience
I would have give 5but a part was damaged they did replace it but only for my daughter finally getting in touch with them which is not easy and anyone who doesn’t use the internet very well would have real problems
24. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the review, I'm glad to hear we were able to assist you with your order. We are available on live chat and email if you require any help.
Please let us know if there is anything else that we can help you with in the future.
Kind regards, Fireplace World.
Everything I hoped for…
It's the 1st time I've shopped with Fireplace World UK but it was a pleasure - their website is very easy to navigate with plenty of choice at competitive prices and all the online advice I needed prior to making my purchase. Delivery was next working day with tracking and updates provided in the meantime. It couldn't have been more straightforward. I definitely recommend Fireplace World and won't hesitate to use them in the future . Thank you.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Very awkward location for controls
Very awkward location for controls. Excessively complex control unit no
26. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Biofuel log burner
Ordering was easy, I had to pay in full even though there was a delay with stock, however the date they gave for delivery was spot on. (about 4 wks later). I love the fire, it work perfectly with my Victorian style house and even friends that have visited many times thought it was a real log burner I’d had installed! So it looks authentic. The reason I didn’t give it five stars is because you need to add half a litre of biofuel for it to light properly and then it burns for approximately 3-4 hours. You can’t add less if you only want to burn for say for just one hour. It’s also tricky to pour the fuel into the funnel without spilling some onto the stove. (however I’ve become better with practice and I have numb fingers atm following chemo!) also it’s expensive, however a lot cheaper than installing a real log burner. The biofuel has also increased in price so better to buy in bulk. Overall. I love it! & I would recommend!
7. joulukuuta 2025
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Great choice of products love the fire…
Great choice of products love the fire I chose. Good price, easy to order and quick delivery.
26. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
Highly Recommend
The whole process was excellent from ordering to delivery. Radiator was well packaged, fits perfectly and was easy to put on wall. It looks great and provides adequate heat at bottom of staircase in a previously chilly spot.
8. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Less efficient …
This fire was to replace exact same and the element is not as efficient in producing heat as the previous one.
7. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Kind regards, Fireplace World
Excellent customer service
16. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Beautiful radiators and great customer service
We ordered 4 radiators and a towel rail. Updates from company from order to delivery was spot on.
We did have a problem with one of the radiators. I spoke to Shannon who was fantastic. She arranged a courier to collect the faulty one and replace with a new with no challenge or hassle.
Radiators themselves are great. Look amazing, warm nicely and the app is easy to use.
16. tammikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
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