Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered an Electric Stove looking fire. Arrived promptly, Installed and all OK until 2 days later it started a clicking noise. Fireplace World were brilliant. Offered to collect and full refund or rep... Näytä lisää
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Very quick delivery, updates every step along the process. Absolutely perfect fire, worth every penny. Can’t fault it, lovely heat off it and flames are so life like. Very happy indeed
purchased a tv back board from the company recently and it was easy to order and delivery was prompt. the only criticism i would have is there is a limited choice of colour/finish available. that... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Fireplace World
Yrityksen kirjoittama
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Yhteystiedot
St Thomas Road, HD1 3LF, Huddersfield, Yhdistynyt kuningaskunta
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4,7
Erinomainen
10 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Customer service was excellent…
Customer service was excellent everything explained easily costing transparent. Fitting was done efficiently and cleanly. Would highly recommend
26. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
The fireplace arrived quickly but…..
The fireplace arrived quickly. But….. the box arrived very damaged and collapsed on opening.
The fire itself isn’t what we wanted but as the box was not reusable we have no other option but to keep it.
I wanted more of a flame this isn’t, it’s just a glow
I am very disappointed with this but have no choice but to use it
2. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Please contact our support team for support regarding your order by emailing customer.support@fireplaceworld.co.uk.
Kind regards, Fireplace World
Ordered a fire and it arrived very…
Ordered a fire and it arrived very quickly. Absolutely brilliant.
25. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Fireplace world were a great company to deal with.
Fireplace world kept me informed when the item was out of stock & when it was back in again.good company.
21. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Decorative stove pipe
The decorative stove pipe we ordered for my daughter looks very realistic, was as described, arrived on time, was a very good price and delivery was included. She is very pleased with it.
5. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Good products and speedy delivery
Good products and speedy delivery - my only quibble is there is no phone number to call if you have a problem or query
6. maaliskuuta 2026
Item ordered but was delivered damaged
Item ordered but was delivered damaged. Replacement sent and received the next day. That's what I call service.
9. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
Usless delivery company
Never received my order, I believe it was dispatched but the courier could not find our address not sure they even tried, other deliveries find us we don't live on the moon......useless
10. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for your feedback and we do apologise for the courier not being able to locate your address. We can see our support team had contacted them to provide further information to help them locate the address. We do apologise for the courier issues and we can see a full refund has been processed for you. Kind regards, Fireplace World
Fire and surround are great very…
Fire and surround are great very pleased with them .
7. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
Good Experience
The product turned up on time, the packaging was intact and the product was precisely as stated on the
website.
12. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Not just a two man job
Not clear enough how heavy the top unit is to lift off the pallet and more over to lift to such a height on to the wall
20. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Please note our instruction manual and video on the listing do advise regarding the installation and the item weight can be found on the listing itself.
Kind regards, Fireplace World
Great service and delivery
Great service and delivery, but I raised the issue of a small chip in the fire surround and was told I would get refund of £30
I still haven't received the refund 😔
4. helmikuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Please be advised the refund was fully processed by our team in February. Please contact our support team for further details.
Kind regards, Fireplace World
realistic looking flue
quick delivery and packaged well.
ordered a fake flue to go on electric log burner and really pleased in how realistic it looks
4. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Next day delivery
Next day delivery, no hassle, easy to order, fantastic fireplace at a great price, looks absolutely lovely in my lounge 🙂
5. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fireplace. Thank you for shopping with us. Kind Regards, Fireplace World
Best price found
Good price for item beating everywhere else , good quality and quick w
5. maaliskuuta 2026
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your review and for your kind comments. We are glad to see how happy you are with the item and the service. Thank you for shopping with us. Kind regards Fireplace world.
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Vastaus yritykseltä Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
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