Fastcardtech.com Arvostelua 320

TrustScore 2.5/5 tähteä

2,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Compré un LG G4 el año pasado y al cabo de tres mesos se quedó colgado (No arrancaba). Fui a ver varios tecnicos en telefonia y todos coincidian en que el problema era del procesador. Me puse en... Näytä lisää

Saanut 5/5 tähteä

Comprei dois telemoveis da fast card tech , os dois com os tracking codes corretos e veio o que eu encomendei. Aspetos positivos : tem paypal (primeiro telemovel que comprei ainda nao tinha , mas... Näytä lisää

Saanut 2/5 tähteä

Купил телефон пол года назад. Телефон пришел за 40 дней. Когда получил телефон то заметил что коробка не запечатана как это бывает в новых телефонах. А сам телефон был без заводских трансплртировочных... Näytä lisää

Saanut 3/5 tähteä

Comprei un Chuwi Lapbook 15.4, a prezo de escándalo e pasados 6 meses deixou de funcionar o cargador. Seguramente por maltrato da persoa a quen llo regalei...Fastcardtech mandoume sen custo un novo... Näytä lisää

Yrityksen tiedot

  1. Matkapuhelinkauppa
  2. Puhelintarvikekauppa
  3. Tietokonetarvikekauppa
  4. Tietokonekauppa
  5. Elektroniikkaliike

Erilaisten ulkoisten lähteiden tuottama tieto

Our company professional sales mobile phones,tablet PCs,Digital high-tech products. The buyer has been engaged in the field of international trade from June, 2002. End of 2015year we have over 200 countries 200,000 member. We strive to make each buyer be satisfied. But if we lost some points please contact us at service(at)fastcardtech.com We will promised provide rapid and satisfactory solution.


Yhteystiedot

2,6

Välttävä

TrustScore 2.5/5 tähteä

320 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

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Saanut 4/5 tähteä

A good store

They have very good customer service staff, I have not experienced any problem while communicating with them. I like it very much!

2. syyskuuta 2016
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

A good store!

I have bought one phone in Fastcardtech, price is cheap and service is good. Only question is shipping, I have waitted for a week. It is the only question. I recommend it.

30. elokuuta 2016
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

You can buy cheaper BUT you get what you pay-Refurbished at best.!

I made 2 orders. First was a meizu mx4 . Best price in internet and it arrived fast. BUT the box was missing the genuine-security sticker. The touch screen was not working and so the phone was unussable. After long contacts i send back the phone and i lost the shipment cost and some accesories cost that i bought elsewhere. I was refunded and so i made a second order as i thought that it was a random bad moment. Second order were 2 brand new meizu mx4 pro 16gb phones. They arrived in perfect condition this time and i was very happy. BUT again serious problems started. One of the 2 phones was android 4.4 and the second was 5.1. I upgrade the older android version with the meizu update system and now i had 2 working android phones BUT with Chinese version android without Greek language. Both of them were installed the Chinese and not the international android version. You can say that i had to be more careful so i start to look more on the phones. So i checked their imei and serial numbers AND i found that one of the phones had fake imei number. It was using the imei number of Samsung SM-G3812 phone And this imei number exist not only inside android info but also inside phone battery with sticker - which means that there is a designed fraud for this situation. So the phone is refurbished or stollen. I dont believe that they sell stollen phones. If i was informed that they sell refurbished phones i might have not buy them. I bought BRAND NEW phones and i had the demand to be like this. SO IN CONCLUSION when you buy from fastcardtech BE PREPARED to receive what you pay. NOT a good item in the best price in market but a suspicious item in a price that seems good BUT ....FINALLY the phones where not accepted by Meizu system and paypal made the final conclusion to send it back for refund. But in this way i loose extra shipping money.

26. elokuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exzellenter Service

Ich benutze diese Seite für die Geräte zu kaufen.
Everithing ist gut.
Ich freue mich.
Es gibt eine Möglichkeit, Gutscheine zu bekommen, wenn Sie Support-Service fragen.

24. elokuuta 2016
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nice product!

I ordered a Xiaomi phone, everything is fast the shipment is very quick, and service is excellent. Highly recommend it!

22. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !

Fastcardtech opened over 10years online.

We will try our best do more better! We support Paypal payment, No reason refund, 1 year warranty, 365days support.

Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 1/5 tähteä

Still haven't recieved refund.

I bought a meizu mx5 from them on November 2015. Not only the order came incomplete, (Tempered glass and eu adaptor were missing) but also the phone started unexpected shutdowns a month ago. After a series of emails I shipped back the phone and demmanded a refund (of course first I made sure that they supported refunds on defective products). They first told me that they will fix it and be patient. Then they told me to sent me another model instead (with worse specs). Long story short still nothing about my money. I can't believe these people run an eshop. Their responses are ridiculous. I regret trusting them with my money and I strongly recommend you don't.

Edit (because I can't reply to fastcardtech's reply): If I publish the emails we have been exchanging these 6 months people will see why they should never trust this site. Only to tell you that they sent only 1 reply per day in order to let the days pass and some times it was several days until I got a reply. They asked my if I was ok with 20% re-stocking fee, I said yes, and then instead of finally returning my money they send another mail asking if I want another model instead. And a couple of days ago they asked me if I am ok with 30% re-stocking fee. I am telling you the so called support is ridiculous. They just waste your time and patience in order for you to give up.

22. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear Martha,
If you are Martha Mitsopoulou

Sorry for you met problem, here is a misunderstanding between you and us.
We support no reason refund for 45days,
Your phone when you report need refund had passed this time.
And phone be used , so we have to put it in aftersale replacement.
Our support will contact you again sir and try let you happy for fix it.
If you feel any not happy just send mail to complaint@fastcardtech.com

Saanut 5/5 tähteä

Very helpful and kindful

I have bought one phone in this website, Fastcardtech is very serious. The phone price is very cheap, shipment arrived quickly, excellent customer service. Will definitely use them again

19. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !

Fastcardtech opened over 10years online.

We will try our best do more better! We support Paypal payment, No reason refund, 1 year warranty, 365days support.

Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 4/5 tähteä

I've had great experiences so far

The two times I've ordered phones from here have been smooth transaction. Yes, the time it takes for your item to arrive will take weeks (3.5 weeks for my last free shipping) but the phone arrives in perfect condition, just as described and pictured, and in working order here in the US. The reviews are misleading however, due to a system in place when submitting questions for a particular phone (you're required to rate while asking a question???). Other than that, I will be making future purchases from fastcardtech.com, their prices can't be beat and they carry quality brands ie Xiaomi.

17. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !

Fastcardtech opened over 10years online.

We will try our best do more better! We support Paypal payment, No reason refund, 1 year warranty, 365days support.

Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 3/5 tähteä

questionable

We ordered 2 phones from the site 30 days ago and the package has not arrived we have checked the tracker but after not working for 3 weeks it seems to be stuck at the first step now, i'm starting to worry
(the maximum amout of time to deliver was 30 days)

15. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear buyer,

Airmail cost normally is 20-45 business days arrived to worldwide.

You paid by Paypal if can not delivery to you or lost on way we will give you refund and Paypal also protect you well.

So pls give some more days let it delivery.

Saanut 4/5 tähteä

I recommend this website!

Fantastic e-shop offering a huge range of different products. Price is very cheap. they've been around for 10 years. I've placed two orders not long before, they both arrived within the promised time and in perfect condition! I highly recommend Fastcardtech and I love their coupon, which always gives big discount. It is really a good website.

12. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !
We will try our best do more better! We support Paypal payment, No reason refund, 1 year warranty, 365days support.
Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 4/5 tähteä

Nice shop for buyers from China

Really liked Fastcardtech. Ordered a smartphone in this store, Loved the easy payment, quick order processing and delivery. As there are many discounts and promotions. I recommend this store, good!

12. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !

We will try our best do more better!

We support Paypal payment, No reason refund, 1 year warranty, 365days support.
Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 2/5 tähteä

Xiaomi Mi5 wrong color

I ordered a Xiaomi Mi5 GOLD. I paid extra money for the color.
After 1 MONTH I received it with a WRONG color, it was Gold ROse (PINK + gold). They didn´t want me to refund me the extra even they did a mistake.
I paid extra money for the shippment in order to avoid taxes (I ended up paying taxes anyway and the delivery was ultra slow).
Aftersales service team: Slow and they dont offer good solutions to problems they create. Avoid this webpage under any circumstances. Do not trust them, they fail, they dont solve problems, etc...

8. elokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear Joan,
First very sorry for problem and let you not happy.
But Mi5 only Gold White Pink Black not have , Rose Gold.
So if you can take a photo to us send to complaint@fastcardtech.com
We will check it and give you some deal.
If you not wish change we will offer some refund to you.

Saanut 1/5 tähteä

old broken phone instead of new

I ordered the phone from the site of S8 that LENOVO A7600 arrived at 29.04.2016. always shoot a video, which I get to avoid being cheated. After opening the package, I saw that they send an old used phone without protective patches, heavily scratched, not working touch screen not working OS LEWA (which is not the original operating system on LENOVO) maker LENOVO needless stated to apply the warranty on the phone has to be with the original operating system on a Lenovo. I tried to talk to the fastcardtech.com customer service, but I lied and humiliated for 20 days, that they were going to return my worker 10 $ phone. I sent them a couple of times video for proof that the phone is not working, but there was no answer. I opened a dispute through Pay Pal, and the decision was in my favor, but you have to give the old, scratchy not working phone for which I paid 20 bucks out of pocket for transportation. For me it's not normal to pay for a new phone to get the old phone is not working, and to pay the return and no one is interested in what had happened, provided that the phone must be in warranty. 20 day nobody offered me a replacement or repair it tells me is fully aware of what they sent. Acknowledged that they sent the wrong phone for repair and that was their mistake, broken phone from one month in the Chinese post office but they didn't take it because you have to recover the money, the nerve of this hoax did not stop here, my pal pay dispute closed with the lie that trakink number is invalid without me warning and most helpfully given them my money in their pay pal account so participated in the theft of my money write boldly without worrying because I have collected evidence and I have informed corresponding services. I went to read the review for this site here
and I was surprised at how many people have lied not working with old phones scheme of fraud and it is this part and pay pal who must protect the buyer money by stealing all the Money. deceived must be returned and the deceptive site closed.YOU CONTINUE TO LIE AND DECEIVE PURCHASERS HAVE EVIDENCE FOR YOUR LIES.BY LAW YOU ARE NOT ALLOWED TO HOLD MY MONEY FOR AN OLD BROKEN PHONE, I DID NOT ORDER THIS GENTLEMEN THIEVES

14. heinäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear buyer,
Sorry for your report , if your order is SN2016041366331.
and Mariya Sabeva mimi_sabeva@abv.bg +359 0887560593?

Here we checked case.
You get items and sue items has problem need exchange.
We agree it. and send fully information to you. but you send back items to one unknow shippment company address that package we can not get or let it delivery.
For it our support team had called you and tried every thing for it after you report phone have problem.

You opened case for PayPal P-004-783-704-049, here also PayPal just confirmed this is not our fault for you ship wrong address and let it can not arrive to us.

We really wish fix problem for it and can refund you part lost even not our fault.

Pls contact our support ASAP

We had resend mail to you.

Thank you.

Saanut 1/5 tähteä

Worst Online Shop i've ever bought from.

They did 1 month to accept my payment.
Even when they accept my payment they sent my package after one month.
When the package finally came to me but in more than 2 months since i paid for the smartphone was damaged and all my items which i paid for were missing. None of them were into the package.
I returned the package after 2 days included the pink invoice (which they asked me to include to check if they really forgot to put the missing items into the package) and also they asked me to send them a paper which into it i have to write which items were missing.

When they finally get the returned package after almost 15 days they told me that they wont send another smartphone but i have to wait until my smartphone comeback from manufacture's service.
After 1 month they sent it again back to me.
When i received the package i saw that the smartphone was working well but even this time my items were missing again.

Since then, im still trying to convince them to send them to me but they are denying this and they are asking me to send them via email this pink invoice which they asked me to send it back to them with my returned package.

After almost 6 months since my payment i still cant receive my order as i want and i paid for..

***UPDATE***

I received finally my smartphone nearly at the end of August and after 3 months I sent it back again cause it stuck at boot.
Asked for a refund and their response was that I used my smartphone for over 3 months and cause of this, I can't get a refund.
It's been over a year since I first ordered my smartphone and I used it only for less than 3 months and they trying to steal me.

Shame....

24. kesäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear Antonis Gerontaris:

We had got your information and you also talked with kaite in our support team.
You report we ship back to you missing phone Accessories.
Our aftersale team worker report they not get them only phone body.
Right now very hardly for checking what happen.
But we will urgent reship all Phone Accessories to you again.
Sorry for your problem.
But your order and payment is under FEB 15, Please check it.

Saanut 4/5 tähteä

Great company prime is a must

You can get all the mobile phones you want at Fastcartech and their trade in program is great. The prime video service is great for the price and service.
Only negative thing in terms of Fastcardtech is if you are a casual shopper and want to spend $20 here and there you need to get the prime service otherwise you are going to be incurring shipping cost with slower speeds and none of the extra benefits of prime

24. kesäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thank you dear customer !

Fastcardtech opened over 10years online.

We will try our best do more better! We support Paypal payment, No reason refund, 1 year warranty, 365days support.

Buy Genuine professional mobile phones and electronic products pls go www.fastcardtech.com

Saanut 4/5 tähteä

Me gusta esta tienda en línea

Puede obtener todos los productos que desea en Amazon y su comercio en el programa es grande como en otras compañías tratan de encontrar razones para rebajar sus artículos que en realidad ha actualizado el comercio ins cuando está justificada. El precio es mucho más barato que otros sitios web.

20. kesäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

We will try do more better in future.

Saanut 4/5 tähteä

FCT is a good online store

"As a buyer i always love FCT. Great items+price, fast delivery and the sellers are responsible and kind, good communication. Never got any problem so far (thanks God). Don't know about their support/customer service though."

16. kesäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Thanks for your reviews.
We will do more better support in future.
Some time online buyer too much, we will delay answer. We are so sorry.

Saanut 1/5 tähteä

Failing to honour their guarantee

I placed an order for a Blackview Ultra in August 2015. It arrived in September. Order number SN2015080183197. In March/April this year the rear camera started playing up and finally isn't recognised by the phone and doesn't work at all.I contacted the helpline and over a period of 2 months I keep being asked for a video of the problem, which I send, then they tell me it's a broken camera which I can send the phone back for. I ask for an address and the reply is "please send us a video of the problem and an explanation". I do this again and then I get the reply that the camera is broken and they will repair it. I ask for an address and the reply comes back "please send us a video.............. This is utter rubbish service. I need my phone, I like the Blackview but Fastcardtech.........nah. 15 emails from me, 8 posts to the next nine support and numerous attempted phone calls which aren't answered.I doubt I'll ever go there again.

Update. Weds 8th June.
A message from Fastcardtech on Messenger.
Sorry for your inconvenience.
Please send a description on what your problem is!

7. kesäkuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear Martin Allen
I am login to support system in our back ground, About your 2 orders all not show any aftersale request or information.
Sorry for we maybe ask you too much things.
But if just small problem we can help you fix local save your money. if we do this is wrong?

You talked about we are keep ask you same question.
Sorry sir, but you not in back ground open one case for aftersale. we are really hardly for catch it.
Here we have total 10+ worker in our support team.
Every day you maybe will met different people.
Like you said , every mail we Reply you or send information to you and ask you for deal follow our After sales policy.
We just wish fast deal for you.

I had send a fully address information to you.
Please back our mail.
And our support will contact you ASAP.
If you have and question please mail to support@fastcardtech.com @Mr Hun
Thank you

Sorry let you feel bad. We will try get more clear guide for you how to use our aftersale system.

Saanut 1/5 tähteä

Crook! Avoid this website!!!

I bought two phones in November for an interesting price (LG G3 for less than 200 USD a unit).
One phone works (even if the battery looks to be dead, yet!), the other one does not and never worked (black camera and rebooting more than 20 times a day). The customer service told me to check many things like making a video of the trouble, doing a factory reset, trying a hard factory reset with the LG PC Suite and so on... We talked during several weeks and they finally accept me to return the phone. HOWEVER! When they received the phone (around 20 days later as I live in France), they did not want to refund me because the delays of three months (hidden in the terms&conditions) were passed. This delay is ridiculous with such a shipping distance and when the customer service does everything to slow down the process and make this delay outdated.
I thought PayPal protected me but I was wrong. PayPal simply told me that they cannot process to the refund as the condition for a refund are not covered.
Today, I paid $200 for the phone, $27 for the return fees and $15 for the repair. And I am pretty sure that I will receive the phone with the same reboot or battery defects.
No refund, no exchange, no quality, crook client service. I will never order anymore and I regret having ordered (I will never order phones in china moreover).

31. toukokuuta 2016
Oma-aloitteinen arvostelu
Fastcardtech.com-logo

Vastaus yritykseltä Fastcardtech.com

Dear Yannick GALATOL,
I am sorry for you met problem.
But you make order SN2015112577298
Today had been June 1 2016.
Total 6 months.That should no company will exchange a new for you after 6 months.
We ship to you 15days, but you told "delay is ridiculous with such a shipping distance"
On way you ship back to us need 3 months from france to china?
Please Respect truth sir.

Paypal will refund to any buyer in 180days.
But why they not refund you?
Because of this phone we send to aftersale company they proved that phone is used with Nick.
So that phone we have to put in repair list.

1.over long time using with nick
2.time too long.

Our support will contact you by mail later sir. If you are not happy or satisfied we are so sorry.

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