I haven’t even used the curler yet and I already know it’s 5 stars. It came in some of the nicest packaging I have ever received. I am tempted to keep the box for storage, it is so beautiful and high... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The product and the service are second to none! Works perfectly everytime, once youve got the hang on it, thoroughly recommend referring to their tutorials as the technique has come on over the... Näytä lisää
I own the “original” and the “jumbo” heatless curler sets, I really like the products and the outcomes. They are easy to put in before bed and then voilà I have gorgeous curls first thing in the morni... Näytä lisää
I love using Eternal Muse. I have purchased the bon-bons, midi, and mini heatless curls and the satin hair bonnet. My hair is easy to style in the morning and has never looked better or healthier. I w... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Eternal Muse, the innovative creators behind the various heatless curler sizes and Bun Bons, are renowned for their customer-centric approach and commitment to excellence. They're well known for being the most comfortable to sleep with, setting them apart as a brand that truly values quality and innovation
Yhteystiedot
Yhdistynyt kuningaskunta
- customercare@eternalmuse.com
- www.eternalmusehair.com
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing
My hair is very fine, I though I would give this product a go. At first my hair kept slipping out, I then sprayed it with water. Stayed in all night, I took the curler out this morning and I have lovely bouncy curls. I also ordered the curl comb which is also amazing. My delivery came in a beautiful box. The scrunchies are so soft. I am delighted with my order.
Amazing!!
Hey, I received the mini hair robe i ordered. I just want to say it’s absolutely amazing! I cannot believe how good it is. My curls looked amazing this morning when I took my hair out. My hair was soft and non frizzy. Also I could sleep in it! It didn’t feel like I had anything in my hair. The amount of robes I’ve tried and have had a terrible night sleep but this is just a game changer! Thank you so much 💕 I would definitely recommend to anyone x
FANTASTIC product!
It has arrived! Ordered on Wednesday and arrived Saturday. The packaging is so lovely, looks really expensive, the product itself (jumbo curler) is sooo soft, so much softer than I expected and the scrunchies are excellent quality. Absolutely can't wait to get the hang of it and try it out! In the lead up to receiving my eternal muse curler I had a few questions and their customer service via Instagram was second to none, very responsive and informative. Very happy indeed!
amazing!
amazing customer service! product just as described!! i highly recommend this company and it feels great knowing i’ll have perfect hair in the morning! lovely owners who get back to you asap and are so kind :) 🩷
Absolutely loved my heatless curler…
Absolutely loved my heatless curler that I received!!!! I also have never experienced such great customer service from eternalmusehair!!!! They replied quickly and were so awesome! Will definitely order from them again!!!
Intransparent costs additional custom duties apply
Intransparent costs - additional custom charges apply --
I thought I would support this company by buying from them directly, as I prefer to buy from smaller businesses than Amazon.
I paid 10 EUR for shipping to Austria. Once the package arrived, I was forced to pay another 10 EUR for custom duties on a 30 EUR order!!
After writing to customer service, they say it is mentioned on their FAQs, there is nothing they can do. It is not mentioned on the order page, not in the shop, not in any email correspondence confirming your order. To me this is a clearly deceitful practise and intransparent. I ended up paying 20 EUR in shipping and customs on a 30 EUR order.
Waste of time and money.
Ordered the product in normal size with comb. Packaging and brand lovely, just such a shame the product doesn't remotely work and they don't accept refunds. Total waste of time and money. Wouldn't recommend. I have thick but fine hair, easy to curl and didn't once come away with a single curl despite following tutorials and being left in for 13 hours. Either the product doesn't work or its incredibly complicated to use, at which point I'll take heated curlers. If you look to try this method, note the price and awful refund policy before purchasing. Feedback has been given it should be on ordering page rather than FAQs. Disappointing customer service.
Incredible product
Incredible product. I received my curler in the mail after six days, and the packaging was super cute.
I’m not one to make reviews but I was SO impressed. I had perfect curls on the first try. I made sure my hair was pin straight, used a little water on the ends and put the curler in, which took no time at all. I comfortably slept seven hours and the curls were stunning, all I needed was to comb them out (I used their comb which I loved) and a little hairspray and I was set. I actually took a video of my reaction as I took them out and Emily from the team was so sweet and gracious when she thanked me personally and reposted my video!
Huge thanks to the Eternal Muse team for an incredible product I hope to use for a long time to come, I am so impressed and so happy with my curls!
I ordered the Original heartless…
I ordered the Original heartless curler, the product itself was well made with beautiful packaging and very easy to use. It was comfortable to sleep at night unlike a lot of other heartless curlers of this sort.
Ivy heatless hair curler set 💚
I have just purchased and received one of your gorgeous heatless curler sets.
I’ve been in hospital for over a month and I bought this for myself as a treat and a pick me up. Well I can honestly say that you have made my day!
Firstly the package is stunning! And old worldly which I adore.
Secondly your attention to detail is so beautiful.
I can’t wait to try them and I’ll let you know how I get on.
I am also obsessed with the green (Ivy) so pleased I went for it 💚✨
Emily and her team and been amazing and super friendly.
It’s a hard no from me!
I’ve tried all their tips and tricks to make it work but I just come out with pretty much straight hair when I wake up…. A SLIGHT awkward curl that just falls out in 5 minutes. The regular size is not particularly comfortable to sleep in either - despite what they say in the ads. I’ve tried leaving comments asking for help but it just gets ignored.
And to be fair, maybe it’s just MY hair… I have thin, long hair. Lots of it, but very thin. But I, personally, wouldn’t recommend this product.
Such a good high quality product
Such a good high quality product! I have bought 3 different sizes; mini, midi, and original. Personally, my favorite is the midi, but all 3 curlers work and give beautiful curls! So comfortable to sleep in. I love the curls this gives. Best heatless curler method, and I have tried alot. I live in the US so shipping does take a while, but thats not the companies fault. I have also purchased the curl comb which is also a great product and helps tame the curl without making it fall
Horrible customer service
I am not the person to post a bad review but this is mind blowing!
I was beyond exited to place my first order at eternal muse the 25th of may after following its Instagram page for quite a while, unfortunately I still haven’t received my package. It was sent back due a postal mistake on the carrier’s side. I contacted the costumer service and they would look into it. After days of back and forth mailing they either want me to pay another 9 pounds for shipping or send me the money back without the 10 euro’s that I already payed for the shipping. I just want the product that I payed for!!!! Insane I have never ever had such a horrible costumer service!!
I don’t have my product and I don’t even have my money back!!! I hope they will come with a good solution otherwise I will never order again
10/10!!!
Amazing products, very fast and efficient delivery and great customer service! I’ve just placed a second order
Amazing delivery and perfect items
I ordered a midi curler in their ‘quality control section’ via toktok Monday which was delivered Wednesday, amazing product! I then ordered an original curler from the same line yesterday (Thursday) and a set of 3 bun bons which were delivered today. Can’t see any issues/material defects with either of the items and can’t wait to try the bun bons. Super impressed with the delivery speed. Items packages beautifully.
Not only are the products amazing
Not only are the products amazing, the customer service was so accommodating and really quick to respond to my query.
DPD delivered within 36 hours of placing my order.
Great product and customer service!
I ordered their BunBons set to the US and the product came in beautiful packaging and worked amazing! There was a bit of a tracking issue with the package as it was coming from the UK, but their customer service team responded quickly and looked into the issue for me! I ordered on June 7 and it came on June 20!
Amazing!
Absolutely love my heatless curler. I get so many comments asking how i did my hair and people can't believe it when i tell them it took me 2 mins!
I have told almost everyone i know to order!
The packaging is also amazing and the curler is really great quality.
Highly recommend and i will defo be trying some of the other size curlers.
DEFINITELY RECOMMEND
Customer service was great and supportive! With my hair being so long and straight, I had no idea which product to purchase and they really helped me get the right one.
Within months, I now have 3 of their products (the midi, original and bun bons)! Strangers and friends always ask about my hair and how I get these fabulous curls - I always recommend eternal muse.
I’ve never been great with my hair and after practicing a lot, these products are now a staple in my beauty regime!
I really do recommend! Great product, super soft, beautiful packaging😊
Went over and above to sort my issue…
Went over and above to sort my issue out. Really wasn’t expecting what was sent out. Over the moon with the product and customer service and communication was impeccable!! Would recommend to anyone
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