The Electric Heating Company Ltd Arvostelua 

Excellent service all round, including purchase, installation, and after sales service.
Special shout out to Mark, who helped me
Re-pressurise the system, guided me through step by step over the phone

Phones the sales and technical lines before buying the Slim Jim boiler to replace my knackered Amptec boiler and they were very helpful and knowledgable even talked me out of buying the more expensive 14kw version which I had my heart set in

I called today because a client of mine was having an issue with their boiler, not purchased from you I don't think.

I spoke to John just to see if you had any numbers for fitters who might be able to help her.

John was absolutely brilliant, didn't matter that there was nothing in it for you. He gave me a number for David at Wire My heating who covers the GU7 area.

David was there about fours hours later, mended it within an hour and charged a very fair price for the work.

My client Jane was super happy and I just wanted to say thank you very much for being so great. Some companies would of just told us to contact the original fitter and not been bothered

Good communication and prompt management of delivery of our new boiler

Great aftercare service, happy to help, excellent in depth knowledge of the product and heating systems generally with plumbing issue resolved in minutes over the telephone. My EHC boiler has been in use constantly for 7 years with no major issues. The boiler and cylinder performance is excellent. If you need an electric boiler look no further.

A technical advisor that took time to go through the issues and give clear concise advice. Businesses like mine rely on satisfied customers and EHC help this happen.

Good, accurate service, happy with it.

Swift and easy ordering. Next day delivery with updates and follow up. Excellent service.

I have always specified EHC as they are great electric boilers and have discovered today that the aftersales and technical support are as good as the products. Thank you John for going the extra mile for my customer - without having to be pushed!

Telephone enquiries answered quickly and informatively.
The combi boiler I ordered arrived within two working days which is pretty good.

Dealt with John in Technical regarding a problem with our boiler. Excellent service and support. John assisted with getting us in contact with a technician to help, gave us helpful advice and went above and beyond. Thanks John.

I had damaged my radiator remote (dropped into water while decorating!) - John was able to source a replacement for me on the day I raised contact, and had it sent to me by courier. All round it was a great interaction with the company. Would also like to say the quality of the radiator is excellent, I have had it in operation for around 6 years now without even a hint of any issues.

Thinking of fitting a new boiler, Spoke to John in technical today at EHC,
very helpful and informative, answered all my questions and concerns, not quite ready for the boiler yet but will certainly be going to this company.

Rob and the rest of the technical team were very helpful in helping us configure the new comet pv with unvented cylinder. Thanks guys.

Always helpful with everything

I manage a large private retirement development, many of the homeowners approached me seeking assistance with sourcing a Company that would change their heaters. I found EHC and as they are a local company I contacted them. It's been a great choice as they have removed older storage radiators and fitted modern electric heaters within many of the apartments. The homeowners are delighted, very pleased because the work was carried out on time and the fitters make no mess Special mention to Paul D. as he has carried out most of the work. I was that impressed that I actually had EHC fit two new radiators in my own home. I would highly recommend this company to anyone thinking of upgrading their heaters.

Slim Jim boiler failed in 2020, had to buy by a brand new one. Then the new boiler’s PCB (motherboard) failed last week. Unreliable product.

What a company customer service is second to none!

John in Technical is a Top Bloke!

Had problems all week with my boiler but they sorted it 👍👍

Two years ago I purchased five German radiators from the EHC and have had a great experience every time I contacted them. Customer service and technical support staff are all a joy - very helpful, accessible and personable.

Recently, I've realised I needed an additional (final) radiator in the same range. As its cost was near prohibitive, I felt I had to approach them and was delighted that the company was able to offer me a discount for OAPs affected by the loss of winter fuel allowance.

Dealt with Craig whose customer service was top notch regarding a 3 phase electrical boiler. Nothing was too much of a problem and his advice and knowledge are second to none. Brilliant company to deal with who know their stuff. Highly highly recommended.