I had a few querys relating to billing, I went on to the chat and chatted with a lovely girl called Niamh, cannot give her enough credit! so quick to respond, so easy to deal with and resolved all is... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
really great customer service from Niamh, nothing was a problem and everything got sorted out very quickly
Yritys on vastannut
Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid... Näytä lisää
Yritys on vastannut
I can’t commend highly enough the chat on the website. I spoke with Niamh and she cleared up all my questions and queries efficiently and kindly… Delighted to have chatted with her - she’s a credit to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
Yhteystiedot
P.O. Box 13294, South City DSU, Cork., FCK7528, Irlanti
- (0818) 501 050
- info@eflow.ie
- www.eflow.ie
3,7
Keskitasoinen
491 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Excellent
I had a query about my tag and a loan car I have at moment. Spoke to Niamh and she sorted it for me. Excellent customer service.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Una,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Katie was amazing she answered all my…
Katie was amazing she answered all my questions.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Alan,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was excellent and so so kind!
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Lauren,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I rang this morning at approx 8am and a…
I rang this morning at approx 8am and a male non Irish answered . I could hardly hear him as he was speaking so low.
I asked him his name twice and he hung up on me
This is appalling carry on , this is who eflow is employing they should not be in a job
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Carla,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Katie was very helpful and nice
Katie was very helpful and nice
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Davin,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Fast support system
I made a mistake and there chat system is Very fast and sorted it within 2mins
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Cj,
Thank you so much for your lovely feedback!
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Very efficient and helpful
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Customer,
Thank you so much for your lovely feedback!
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was super friendly
Niamh was super friendly, extraordinarily efficient, and extremely patient!
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Colin,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was fantastic on the webchat
Niamh was fantastic on the webchat, no waiting around, sorted out my query, excellent customer experience.
Thanks Niamh and thanks eflow!!!
J.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi John,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Absolute hopeless website constantly errors
I topped up my account twice this morning, but on both occasions I received an error message; however, the amount was still deducted from my account. This is happening regularly.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Daniel,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Commendable support from Niamh
I was looking for an update on the quick way to offer a new tag as well to know the status of the returned old tag via the free post. Niamh clarified the status and acknowledged that the new tag had been ordered to reach me in 7 days to my new address.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Mahammad,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
contacted eFlow via chat and was…
contacted eFlow via chat and was assisted by Niamh, who was extremely helpful, professional, and patient. She clearly explained the process and ensured I understood the next steps. I really appreciated the excellent support and service provide
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Yassine,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Have been scammed before by a fake…
Have been scammed before by a fake Eflow account. Had to change my card details . Rob was very helpful with this. Unfortunately my wallet was stolen in early Dec and the same issue arose with my account. As Eflow suspended my account, I could not get in to update details. I managed to pay outstanding travel ( or so I thought) and updated card but I still received a penalty notice for a journey on Jan 2nd . I had the misfortune , when I called , to speak to Padraig, or should I say listen to him. He had no interest in what I had to say/ask. He reluctantly put me through to another agent, Javed, after I had asked at least twice.
Javed was able to answer my query immediately and give me the solution and he was polite and pleasant
POOR FORM EFlow. Why are all your agents not capable of customer service.
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Leonie,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I had an extremely super positive…
I had an extremely super positive experience with Niamh. Her knowledge and customer care is exceptional. She is an asset to your business.
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Jean,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was responsive and very helpful👍🏻
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Srinivas,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I called eFlow this morning to cancel…
I called eFlow this morning to cancel my account because I sold my van. I spoke with Deirdre, to whom I provided all the details she requested company information, contact number, and email. Despite giving full information and explaining clearly that I no longer own the vehicle, I was still told the direct debit could not be cancelled and the account could not be closed.
This was a very frustrating experience, and I felt the situation was not handled properly. eFlow needs to improve its customer service process and ensure staff are able to assist customers who need to close accounts after selling their vehicle. I am requesting written confirmation that my account is cancelled and no further payments will be taken.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Rocky,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Great service by the online chat.
I got answer to what I needed to know very quickly by staff member Niamh. Great service. Thank you.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi There,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Very helpful!!
Niamh was very helpful throughout the chat and made sure I got a clear and helpful answer to any question I had!
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Eabha,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Great service
I paid a toll for my vehicle in shop I didn't realize that time that they entered wrong registration number and I thought I cleared my payment after few days I got penalties it's made me frustrated and I called to eflow agent is very nice and she solved my problem in minutes and gave me advice for the best way to pay. Thank you so much
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Srikar,
Thank you so much for your lovely feedback!
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Dealt with a very helpful and very…
Dealt with a very helpful and very efficient girl called Niamh! If only all chat queries to service providers were that easy! She made the whole thing stress free!!! Well done, often the difference between having a good day or a bad day!!! 🙏🏼👌🏼
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Paul,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with him.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
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