I had a few querys relating to billing, I went on to the chat and chatted with a lovely girl called Niamh, cannot give her enough credit! so quick to respond, so easy to deal with and resolved all is... Näytä lisää
Yritys on vastannut
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really great customer service from Niamh, nothing was a problem and everything got sorted out very quickly
Yritys on vastannut
Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid... Näytä lisää
Yritys on vastannut
I can’t commend highly enough the chat on the website. I spoke with Niamh and she cleared up all my questions and queries efficiently and kindly… Delighted to have chatted with her - she’s a credit to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
Yhteystiedot
P.O. Box 13294, South City DSU, Cork., FCK7528, Irlanti
- (0818) 501 050
- info@eflow.ie
- www.eflow.ie
3,7
Keskitasoinen
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Muut katsoivat myös näitä
really great customer service from…Niamh at eflow
really great customer service from Niamh, nothing was a problem and everything got sorted out very quickly
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Philip,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Really good customer service via…
Really good customer service via webchat, Katie was very helpful.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Donna,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Vastaus yritykseltä eFlow
Hi Sinead,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I can’t commend highly enough the chat…
I can’t commend highly enough the chat on the website. I spoke with Niamh and she cleared up all my questions and queries efficiently and kindly… Delighted to have chatted with her - she’s a credit to her team !
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Francez,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I had a few querys relating to billing
I had a few querys relating to billing, I went on to the chat and chatted with a lovely girl called Niamh, cannot give her enough credit! so quick to respond, so easy to deal with and resolved all issues so quickly, but most importantly to me anyway she was so super friendly and nice, it goes a long way these days, absoloute pleasure to deal with!! :)
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Olly,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Great customer service by Katie thanks
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Karen,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had a very positive experience with Lorena from M50 Tall Customer Service. She was extremely helpful, professional, and efficient throughout the entire interaction. Lorena took the time to clearly explain everything and made the process straightforward and stress-free. Her response time was excellent, and she genuinely went above and beyond to resolve the issue quickly. Overall, the service was friendly, knowledgeable, and highly professional. I would be very happy to deal with Lorena again and confidently recommend her to others.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Liudmila,
Thank you so much for your lovely feedback!
We’re really happy to hear that Lorena was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Expensive, but good customer service
Expensive for what it is if you use the tag. But the customer service is very helpful
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Victor,
Thank you so much for your lovely feedback!
We are happy to hear you had an overall positive experience with our customer service team.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was a super helpful assistant and…
Niamh was a super helpful assistant and solved the problem very quickly, a wonderful person, I wish there were more like her.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Kliencie,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was great
Niamh was great. All through and through helped me with my unfortunate experience, and explained everything to me in details. They were amazing by providing instructions and suggestions on how to proceed. Lovely person.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Lucas,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was a pleasure to deal with
Niamh was a pleasure to deal with. Nothing was any hassle and she was ever informative and made the process very easy. Great job!
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Ciaran,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was excellent
Niamh was so thorough and helpful. Very professional but not a robot. Great personality for dealing with people
29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Audrey,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Vastaus yritykseltä eFlow
Hi Arnab,
Thank you so much for your lovely feedback!
We’re really happy to hear that you had a good experience with us.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
The girl I dealt with was very helpful
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Joan,
Thank you so much for your lovely feedback!
We’re really happy to hear that you had a good experience with one of our team members.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Fast assistance
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Gonzalo,
Thank you so much for your lovely feedback!
We’re really happy to hear that you had a good experience with us.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Extortionate and unfair state-run toll
I’ve been an eFlow customer since 2008. A €16 charge failed due to an expired card—with no notification. Despite offering to pay immediately, it was escalated to €1,200+ with threats of legal action. eFlow and their Solicitor fim refused to respond via email or use reasonable communication. This state-run program chooses partners like Pierse Fitzgibbon Solicitors LLP who intimidate the public with fear and threats, showing no discretion or fairness. Absolutely extortionate.
Update:
eFlow asked me to get in touch, which I did via email 7 days ago. I still have not received any response. Their reply seems to be more about appearing responsive than actually engaging.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Trevor,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Closed my account and tried to pay…
Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid over phone. Customer service verified that I tried to pay via app and said this probably will go through at later date, which it did and they credited my closed account for that amount. If I missed a payment they would charge me interest. Disgraceful methods of underhanded robbery.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Paul,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
wrong registration number for toll payment
I paid a toll fee and entered the wrong registration number for my car.
I used the web chat and was connected to a staff member, Katie
I explained the issue and it was sorted within a few minutes.
Very helpful
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Elaine,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Spoke to Kevin and Katie regarding a…
Spoke to Kevin and Katie regarding a recent accident and their customer service was excellent. Very reassuring and helped calm me down.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Patrick,
Thank you so much for your lovely feedback!
We’re really happy to hear that Kevin and Katie was so helpful and polite — we’ll be sure to share your kind words with them.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
keep up the good work
i needed to add classic vechicle. web chat was just brilliant. all done in 5 mins
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFlow
Hi Oliver,
Thank you so much for your lovely feedback!
We’re really happy to hear that the webchat team was so helpful — we’ll be sure to share your kind words with them.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
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