EdPlace Arvostelua 

Edplace got us through Covid, my daughter was year 6 and really enjoyed using it. Therefore, when she started coming up to her GCSE, we didn't hesitate to go back to Edplace to help support her again. Easy way for learning, updates for parents to track progress and excellent Customer service.

My granddaughter is being home-schooled and EdPlace is the only online resource she has engaged with positively. She enjoys the exercises and it is normally possible to oversee her progress on a daily basis. The website is complex and heavily used, so there is the occasional glitch, but the team managing the activities come across as committed, anxious to assist and always ready to come to the rescue. They're doing a fantastic job. I'm currently considering upgrading from a monthly to an annual account.

This group have a really good range of resources to support learning at all levels, clearly split out by year and subject.

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Ed place is brilliant for me to quickly task my Son things to do, however it also assigns things to do which is annoying! He then has to sieve through edplace assigned and parent assigned work. Edplace please turn this off or allow families to delete at least, it’s messing with our plan and flow!
On a positive! Its easy to understand and follow up questions are relevant. A great way for independent learning!
I think categorising topics better or simpler so we can view easier. I have spent a while going through to find relevant subject as the search function is not perfect. For example he does a tutor and they are doing fractions; I’d like to type in year 8 fractions and taadaaa. Apart from the search not being “smart” no other complaints! It’s worth the money and are so glad we found it. The assessments are brilliant. Maybe more of them on each topic so we could tick off each topic? Just a suggestion 😁

Excellent choice for my son and makes him to learn and do revision as well.

Great app, very useful

A great resource for children. Good response to a problem aswell. Sorted the issue for me.

Good content, easy to follow, lots of different lessons to choose from and great price

Great content. Love the end of term tests. I can’t little time to home school so I can let my boy get on with the work on his own. The weekly progress reports are very useful. Well worth the money.

Unfortunately ed place was full of glitches few months ago, making it virtually unusable on app to use. Got reported to them as well as other faults. It was also issuing work 3 years lower than he should have been on. I reported it i got told it was what my son had allocated to himself. They where not interested I have proof I screen shot the screen of issued by Ed place. As for when was unusable you would think give a partial refund. You'd be wrong no refunds no apologies no reductions on renewal. These people need to learn that run it not the kids about honestly and truthfulness.

Brilliant for kids easy to navigate around

ed’s place is a great place and supports all the needs that my children have being as they are home schooled

My son is confident at using Ed place and is doing well on subjects he was unsure of at school.. I as a home ed parent love the weekly progress update which is handy for when report writing to the LA

EdPlace is absolutely amazing. Lots of resources, from worksheets to termly and end year assessments they all are so good. And most importantly my daughter enjoys doing the work.

Easy to use and gives parents the information needed

Easy for my granddaughter to follow and she says she is learning as much as she did at school.

I was excited to try EdPlace for my child, but unfortunately, it hasn’t lived up to my expectations.

The Good:
• It does align with the National Curriculum, which is a plus for homeschooling.

The Not-So-Good:
• Technical Issues: Frequent login problems on Android tablets and Brave browser are frustrating.
• Generic Customer Support: Responses feel automated and unhelpful.
• Manual Activity Assignment: It’s time-consuming and lacks AI-driven recommendations.
• Limited Gamification: The badges and rewards aren’t enough to keep kids engaged.
• Pricing Concerns: It’s pricey for families on a budget.
Suggestions:
• Urgent AI Integration: In today’s era, AI-driven recommendations are essential. EdPlace should prioritize integrating AI to personalize learning paths based on each child’s skill level and progress.
• Fix those technical bugs ASAP!
• Improve customer support to make it more personal.
• Add more interactive games to make learning fun.
• Consider tiered pricing for families.

Overall, EdPlace has a lot of potential, but until these issues are addressed, it’s not worth the hassle. Integrating AI could be a game-changer, making learning more efficient and enjoyable.

I subscribed to EdPlace’s Annual v1 plan, hoping it would support my children’s education. Unfortunately, the platform did not meet our learning needs, and despite sincere attempts to integrate it into their studies, we found the resources ineffective and misaligned with their requirements.

Given our minimal engagement with the platform, I reached out to EdPlace’s customer support to discuss a refund, as I believed it would be fair to consider actual usage and the value received. While their team responded with general guidance on subscription management and cancellation policies, their response did not address my specific concerns or provide a resolution.

I appreciate that EdPlace has a structured refund policy, but I was disappointed that they did not consider my situation on a case-by-case basis. A more flexible approach, especially when there’s clear evidence of limited usage and benefit, would greatly enhance customer satisfaction.

If you’re considering EdPlace, I’d recommend thoroughly exploring their resources beforehand to ensure they align with your child’s needs, as their refund policies may not accommodate cases where the platform does not work as expected.

I hope EdPlace takes this feedback into account and considers refining their approach to customer support and refunds.

Long communication lag between asking for help and actually getting it actioned. No one on the other side of the phone. Other apps have much faster sergixe