Wish I hadn’t booked with Drivillia. Arrived at Manchester airport to be picked up by shuttle bus which was a smooth transfer in July 2026. The car had plenty of scratches and miles on the clock whic... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have been a DRIVALIA customer some years now and hire cars when I visit home to see my family ! Customer care goes a long way in the DRIVALIA BRANCH VAUXHALL ROAD LIVERPOOL !!! JOSH & ROB make my... Näytä lisää
Yritys on vastannut
I returned my hire vehicle today after a 2 week rental and I've had nothing but the best experience due to the helpful, friendly and professional service from Josh and Rob at the Vauxhall Road branch.... Näytä lisää
Yritys on vastannut
I’ve been using these guys for some time now. Initially, it was because they keep later hours than the on site companies at Liverpool airport. But I use them now even when the others are open as they... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Drivalia UK - LIVERPOOL CITY
Yrityksen kirjoittama
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Yhteystiedot
141 Vauxhall Road, Liverpool, L3 6BN, LIVERPOOL, ENGLAND, Yhdistynyt kuningaskunta
- 0151 922 4991
3,3
Keskitasoinen
126 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I would consider this car rental company to be day light robbers.
I would consider this car rental company absolutely despicable.
1. They looked for two utility bills on top of the driving licence check and the licence issued across the counter.
2. If you had purchased insurance through the broker then, it would not be paid out after an accident if you did not have a witness with you. There is no dash camera in the vehicle rented out.
3. After purchasing insurance from them directly, I was told that neither glass or wheels on the vehicle rented is covered by the insurance.
4. If you have an early flight the office that is 1.3 miles away from Liverpool Airport is not opened until 6am, and if you are ready at 6am then you have to wait until they are ready.
5.When I made the person that opened up on the 27th of January 2024
that I haSaturdayd an early flight and could he please process the vehicle that I had rented. Foul language was used against me and I was offered no written confirmation to confirm that the vehicle I returned was not damaged or not damaged in any way.
5. Also both another customer and myself was delayed because the computer system that was being used crashed and would not work correctly when I was being registered on the 25th of January 2024.
I would not advise anyone to use this car rental company at Liverpool Airport in the future. That is why they are cheap, they get the money from you when you standing at the counter.
27. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - LIVERPOOL CITY
Dear customer,
We’re sorry to hear that your experience with our company has not met your expectations.
Thank you for making us aware of this situation.
Please contact us via the Manage My Booking portal on the Drivalia.co.uk website to enable us to investigate any issues that you encountered and provide you with a full response.
With best wishes
Drivalia
Great service from Dan at Liverpool…
Great service from Dan at Liverpool branch, friendly and professional. Van was good and as clean as could be. Definitely use again.
24. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - LIVERPOOL CITY
Dear Customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
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