Diversionstores Arvostelua 

**Responding to reply from Diversion

Should I just post our entire email thread? Funny how my order has been in transit for our 3 weeks and no attempt at delivery has been made and there is no proof of attempt at delivery and you’re entire last response was your not responsible for missed delivery and won’t refund or replace an item you’ve sent, leaving the customer (me) without the item they paid you for!!!

I have reported your company to trading standards with all email threads and dates.

Nice customer service by the way - don’t receive the order I paid for (almost pay 2 months ago) and get called a liar on my review. Awful company. **

Would give no stars if possible. Made an order back in September and still not received it. Reporting them to trading standards. They have taken my money and basically told me that me not receiving my purchase is not their problem and they won’t be sending a replacement not refunding me. Scammers!!!!

Amazing company to deal with! Amazing customer service and happy to assist in anything required! Definitely more orders from them in the future.

Amazing order total custom carbon and yellow steering wheel for the mk3 focus rs yes they take about 6 to 8 weeks depending on the order but 100% worth the wait so much so I have now ordered a custom carbon and purple one for the mk3.5 focus st great company

Bought many items from diversion, amazing customer service and brilliant team who fit my parts! Postage and packaging is top quality and fast, best prices around!

Parts came quick, they fit perfectly and the process was simple and easy, will be using again. Thanks!

My Decat down for my M140i came super fast fits right on the car and does what it says on the tin I definitely will order my next Downpipe though Diversion.

I agree with all the negative reviews on here. So I bought a bulb that said it would fit my car, the person at the company assured me it would fit also. Turns up, even the box says it is the wrong part for the car. Beware this company does not issue refunds - as confirmed when I stated they made the mistake. Please please please use eBay. I’m sure the owner will try to say I’m rude but the facts of the matter is he sold me a dud part.

Avoid this company they got my order wrong as they had sold me something that was not what i ordered and then when i sent it back they had the cheek to charge me 30% of the item as a re stocking fee absolutely disgusting will never use again.

Fantastic customer service, very good at making you spend more money! Great set of lads and always welcoming upon each visit

I ordered some bonnet struts for my seat Leon cupra 280. No hassle at all ordering and quick delivery. Excellent service. The bonnet struts came and was fitted in no time. Perfect fit and easy to follow instructions. Many thanks Arnold ainsworth.

Bought a carbon fibre steering wheel and gear gaiter. As well as LED indicators. The communication was brilliant. Fantastic down to eath owner. Will be purchasing from them again

Diversion Automotive! Best about by a country mile, I needed a new steering wheel and seen their advertisement on Facebook about mk7 golf r steering wheels, as soon as I contacted them I got a reply within 10minutes and a wheel was chosen.

I arrived and they welcomed me with open arms, shown me the wheel being taken off properly etc, shown me some of their products for the mk7 golf r and my goodness the quality is amazing!, my dsg paddles didn’t work at the time so diversion ordered me some new ones in and kept in touch for when they arrived for me to go down and get them fitted.

When I go back for the paddles to be fitted I will be purchasing afew more items for the golf as I can honestly say I will be using this company for everything I put on my car from now on.

When asked questions about parts for stage2 they instantly respond with the best products they offer!

1000% recommend them to anyone!

Visited the company to discuss options for a steering wheel. Very accommodating and fully explained all options. Steering wheel was fitted today. Excellent quality and a great service

Just got a spoiler, some skirts and black emblems for my Polo. I live in Norway, but shipping only tok a week, which is really good! After i got the spoiler I was unsure how to mount it, so I asked them on Instagram, and getting replied to within 30 minutes. I can’t express my gratiude to a company with such an amazing customer service and fast shipping, which also was well secured and packed. If you want to customize your car, shop here!

Lovely service at Diversion Automotive today, helpful and friendly staff - quick service and nothing is too much effort! 5*

Dion in customers services is perfect. Thank you so much for helping me with my order and refund.

100% happy with my new steering wheel, had a good experience from start to finish. Highly recommend this company for a quality product.
The communication was also very good and easy for the me as the customer.

Great service, friendly staff and a good level of stock. Will be back again in the future!

3 purchases made ( spoiler, headlight eyebrows and air filter) many more to go. Both lads are very helpful especially with the spoiler fitting. 5 ⭐️ ⭐️⭐️⭐️⭐️ Cheers guys

Used diversion lots of times now and couldn’t be happier with the service. Got a steering wheel and wingmirror caps from them and both were brilliant, communication was great and would use them again.