Hi there haven't had the chance to get the side steps fitted yet but will be getting fitted in a bit and everything should be fine with the fitting kit i bought from you thanks George Cunningham
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Great speedy service, product is as expected. Could do with improving product discription on website as it’s a bit vague
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I had running boards fitted to my Audi Q7, and the service was outstanding from start to finish. The team was professional, friendly, and clearly took pride in their work. The fitting was completed... Näytä lisää
Ordered and item after a brief conversation on the phone, sadly couldn't get a fitting slot suitable to my availability as in amd out pf country travelling in camper. Bit delivery was spot on. Instr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Yhteystiedot
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, Yhdistynyt kuningaskunta
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
4,7
Erinomainen
356 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was posted out and delivered without…
Was posted out and delivered without any issues
27. toukokuuta 2025
Amazing support with few lost bolts
Amazing support with few lost bolts, can't thank them enough top service and customer care
26. toukokuuta 2025
Vastaus yritykseltä Direct4x4
Thanks for that! :) -CJ
Fantastic all round
The service and product quality has been wonderful. I purchased the Orca side steps for my Audi Q7. They managed to fit me in at the last minute at a convenient time. The side steps look great on the vehicle. A real pleasure to deal with. 10/10. Thank you
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Super, glad we could help. =) -CJ
Great experience
This company has the most amazing customer services and after sales support!
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
And we have the most amazing customers! Thanks. :) -CJ
Range Rover side steps fitted
Took my Range Rover to have side steps fitted , absolutely first class service , they look amazing they even put a different step each side for me to choose the one I liked the best, 100% top company , definitely recommend great team.
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Hi there, thanks for the review. Enjoy your new steps! :) -CJ
From start to finish these guys were…
From start to finish these guys were great to deal with. Even though I hadn't bought the product from them, the canopy was on the truck I purchased, they could not have been anymore helpful. I opted for replacing some damaged parts and upgrading some existing and installation.
Every step of the way was handled expertly by friendly experienced people with a wealth of knowledge and great customer service (which is all too often sadly lacking these days)
Craig was especially great to deal with as was everyone else. I cannot recommend this company highly enough.
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Aww, that's really nice to hear. Glad we could help. Have passed on your feedback to Craig directly. :) -CJ
Side steps will rust within 3 years
Hello I purchased some side steps for my range rover sport on the 20/02/2021 and had them fitted to my car at a cost yesterday on the 18/04/2025 I had to pay the garage to remove them as they were about to snap in half I would expect these steps to last longer than 4 years I guess they didn't even last 3 as rust was appearing last year we do very little miles in the car and we do not use chemicals when washing.
I thought I would contact you before I left a review and see what outcome arises I have attached photos of purchase and the dia state of the steps.
Direct4x4 RESPONSE
Thanks for contacting us at Direct4x4.
We only offer a 1 year warranty on this product.
Checking your purchase date for order no. 12516 - (22.02.2021) this brings you out of the warranty period and so cannot offer a replacement free of charge, I don't see any means of contact from yourself at any point since purchase until now to report any concern with the product and looking at the photos I would agree it does look quite used/worn but considering the length of time they've been on I would consider this normal wear and tear.
I can offer you a 15% discount if you wish to buy a new set of running boards from us.
Please let me know if there is anything else I can help with.
Regards
Nabeel
Direct4x4
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Hello there.
We are sorry that you are unhappy with the warranty period on our products. As we communicated in our response, we are happy to offer a discount on some new side steps for your vehicle to show our appreciation for your previous custom.
-CJ
Good service and super quick delivery
28. maaliskuuta 2025
Vastaus yritykseltä Direct4x4
Thanks! :) -CJ
…side steps ford edge
Received the side steps when I opened the box to check the product I noticed there was no brackets phoned up they were sent out next day
25. maaliskuuta 2025
Vastaus yritykseltä Direct4x4
Sorry about that! It was caused by an internal technical issue where the brackets for your vehicle were not bundled correctly with the steps you purchased. Glad it was sorted in the end. :) -CJ
Absolutely brilliant service asked for…
Absolutely brilliant service asked for advice and what to recommend and got help straight away by e mail and was also helpful and friendly polite on the the phone and delivery time was bang on always communication and I have already recommended to others thank you for your amazing service
31. maaliskuuta 2025
Vastaus yritykseltä Direct4x4
Thanks for the kind words, glad we could help you out. :) -CJ
Side Steps for my Audi were easy to…
Side Steps for my Audi were easy to find on website. Purchase was straighforward and dispatch was rapid. Received my package in under 24 hours to Northern Ireland. I'm no mechanic but the after sales support has been fantastic and made installation a lot easier.. Could not have asked for a better experience.
25. maaliskuuta 2025
Vastaus yritykseltä Direct4x4
Thanks for the great review, enjoy your new steps! :) -CJ
Ordered various parts from this company…
Ordered various parts from this company all of which look fantastic on my 4x4. Had a few issues with brackets but nothing that couldn't be resolved with a quick call. My go to 4x4 company now purely based on peace of mind, cost and quality. So far I've purchased rock sliders, rear bumper, canopy, awning and a rack system.
25. maaliskuuta 2025
Vastaus yritykseltä Direct4x4
Your pickup must be a beast! Thanks for the nice review, here if you need us. :) -CJ
A very reputable company
From purchase to obtaining further parts this company is exemplary in all aspects.
Their help is second to non and I can only recommend them very highly, a very professional polite and helpful company
18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Thanks for that, great to hear! :) -CJ
Vastaus yritykseltä Direct4x4
Hi there, thanks for the feedback. Sorry to hear that you had issues with the instructions. If you need any help fitting your new canopy, call our support team and they can talk you through it or maybe send a video guide if we have one available. :) -CJ
Excellent service
Excellent service, there was a mistake in the order but this was very quickly sorted and a replacement quickly delivered.
24. helmikuuta 2025
Vastaus yritykseltä Direct4x4
Sorry about the mistake there but thanks for understanding. :) -CJ
1st class service
I ordered a double drawer unit which I must say is fantastic, while fitting it I noticed I had lost a screw, Direct4x4 where great and have posted 1 immediately, Now that’s customer service, thank you, I look forward to doing business with you in the future
12. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct4x4
Sorry to hear about the missing piece but glad everything's good now. Enjoy your new drawer system! :) -CJ
Vastaus yritykseltä Direct4x4
Thanks! -CJ :)
Vastaus yritykseltä Direct4x4
Glad it arrived quickly and safely for you. Enjoy! :) -CJ
Excellent service as always
14. tammikuuta 2025
Vastaus yritykseltä Direct4x4
Glad we could help! -CJ :)
Vastaus yritykseltä Direct4x4
Thanks! -CJ :)
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