Amazing service! The staff at Watford DFS are honestly fantastic. I had such a lovely experience. They made us feel every comfortable, even offered water/coffee! The lovely lady who helped us, Kalpa,... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I received excellent customer service. The employees that helped us was very helpful in helping make our decision in which sofa to buy even after the store had technically closed. We ended up making t... Näytä lisää
Yritys on vastannut
The lady who served us was really helpful and clear on how we can make the sofa we picked fit our room, and was clear on timelines and access needed for delivery. She made our purchase straightforward... Näytä lisää
Yritys on vastannut
I went to DFS in Watford and had great service whilst selecting my sofa. The sales lady (embarrassingly I forgot her name starting with N) was very informative and gave me confidence the sofa I order... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Lower High Street, Unit B, WD17 2JZ, Watford, Yhdistynyt kuningaskunta
- 0333 999 9806
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Customer Service
I received excellent customer service. The employees that helped us was very helpful in helping make our decision in which sofa to buy even after the store had technically closed. We ended up making the purchase and leaving extremely satisfied!
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Wonderful customer service!
Wonderful customer service!
I was actually going to purchase sofa from the shop across the road however, sales rep of DFS was excellent and easily convinced me to make a purchase from them..
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The whole process was really smooth
The whole process was really smooth, staff were really approachable and friendly. Explained everything about the sofa in terms of materials and how to make the use of it. Happy with the purchase
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Outstanding service
Amazing service! The staff at Watford DFS are honestly fantastic. I had such a lovely experience. They made us feel every comfortable, even offered water/coffee! The lovely lady who helped us, Kalpa, is truly such a valuable asset to the company. She gave us all the right advice and information that gave us clarity on the sofa we wanted to buy. Her level of professionalism and knowledge is commendable. Would definitely recommend coming here!
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Watford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The lady who served us was really…
The lady who served us was really helpful and clear on how we can make the sofa we picked fit our room, and was clear on timelines and access needed for delivery. She made our purchase straightforward.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great staff member no pressure selling…
Great staff member no pressure selling v.friendly & knowledgeable made the purchase v.easy
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Keith,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We bought our sofa and Daniel was…
We bought our sofa and Daniel was amazing at providing best advice and helping us select a suitable sofa. We made purchase because he was very nice. Thank you
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Sajida,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Review
The salesman was fine professional and helpful throughout the process on the day
Await further contacts removal clearance etc and updates on orders - sofas etc the carpet-rug delivered was left outside by the way yesterday!
19. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good experience everything was…
Very good experience everything was explained clearly
26. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Liz,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
George was excellent
George was excellent. Really friendly, very knowledgeable and made everything very simple for us to order exactly what we needed. Highly recommend going to see him!
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Steve,
Thanks for your lovely feedback, we’re glad to hear George met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful & informative
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Heather,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dfs experience
My wife and I went to buy a bed and the guy that served us couldn’t have been more helpful from start to finish explaining everything as he went along. First Class top-notch would highly recommend it well done People.
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello Mark,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I went to DFS in Watford and had great…
I went to DFS in Watford and had great service whilst selecting my sofa. The sales lady (embarrassingly I forgot her name starting with N) was very informative and gave me confidence the sofa I ordered is modular and will fit in my house. 5 to 6 week delivery is great too and a factor in selecting DFS who make my sofa in the UK Finance option is a bonus when selecting a sofa. I would certainly recommend DFS.
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service from Ed!
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service from Moez
Sofa has only just been ordered, so can't comment on that yet. But incredible customer service from Moez, he really went above and beyond. Explained all the options clearly, the pros and cons, and he knew the range incredibly well. Also a very honest guy.
14. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Staff were so friendly and helpful
Staff were so friendly and helpful. George explained everything I needed to know clearly and full.
Couldn't have asked for more.
Great experience
22. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great staff all round
Friendly team and great service. I’ve been in there to buy 3’ different sofas in under a year.
19. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Watford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
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