We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Näytä lisää
Yritys on vastannut
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Näytä lisää
We have enjoyed our experience at DFS when we came into buy a lounge suit (our 3 one at DFS . The staff were very friendly and most of all knowledgeable. I would definitely recommended anyone buying... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Yhdistynyt kuningaskunta
- 0333 999 9788
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A company who arranges delivery after…
A company who arranges delivery after being chased to do so and after the agreed timeframe..then on the delivery date does not turn up because of a so called glitch on the system. Shocking they do not even let you speak to the branch of order...72 hours wait.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon Cathryn,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have raised this internally with the relevant department to ask them to call and discuss the issue further with you, I can assure you it's not how we like to treat our customers. Apologies again for any inconvenience caused.
Kind Regards,
Lorraine E
DFS Central Customer Support
Valena was amazing
Valena was amazing! Answered all our questions, and remembered us the next day when we went back to make our purchase
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Faiza was lovely
Faiza was lovely - not at all pushy and understood our requirements. Also it was quite near closing time but the staff were happy to help us with our order.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great service
We had a great experience today in DFS. Kerry was extremely helpful and enthusiastic. A valuable salesperson.
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
All good Harry was great
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Harry was very polite remembered us…
Harry was very polite remembered us from last week
Answered all our questions
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Harry was great and we are very happy…
Harry was great and we are very happy with our purchase and service and how quick it was. Thanks
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Simple straight Forward Experience …
Simple straight Forward Experience Darren the sales Person who dealt with us was so Helpful and Patient he is a Credit too the Store
Will Defiently Reccommend
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful staff
Clean, fresh store, nicely laid out. No pushy sales but staff available and willing to help
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
10/10
Adam was amazing, so knowledgeable and helpful. He explained every single detail to us so well not only about the product itself but all of our options with cover and payments. He gave us his honest opinion and was so personable. Thank you again for all your help.
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The person who helped us purchase our…
The person who helped us purchase our new sofa set and furniture set was very helpful, knowledgeable and clear. This was an easy and exciting experience.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very friendly staff and took the…
Very friendly staff and took the trouble to explain how everything looks very happy thank you
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful full staff very knowledgeable
Very helpful full staff showed us lots colours
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We were welcomed by the lovely Faiza
We were welcomed by the lovely Faiza, who was patient with us choosing. After we purchased the sofa, we were offered a coffee. Thank you for your service Faiza.
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello Daisy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Kerry our sales lady was extremely…
Kerry our sales lady was extremely friendly, polite, knowledgeable and understanding of our requirements, she took the time to make sure we chose the right furniture in the right materials taking into account our dog.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.
Kind Regards,
Jordan
DFS Customer Support
Exceptional service
Exceptional service, Small order, but given great care, your salesman Josh was very efficient.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello Joseph,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service , although the items we bought we had already fallen in love with .
23. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The young lady that severed me very…
The young lady that severed me very very good if I go back again I like her to sever me thanks paul
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Southampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Southampton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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