Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere
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They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Näytä lisää
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Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Yhdistynyt kuningaskunta
- 0333 999 9785
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was a great experience friendly staff…
Was a great experience friendly staff very polite & helpful not pushy to buy more expensive item would recommend slough branch very good experience all staff & service was great
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Five star service
Alan who served us was extremely knowledgeable, approachable and friendly. He made us feel welcome and valued throughout our visit to the slough store today. Can not fault our experience thank you!
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really good experience with DFS
Really good experience with DFS. There were loads of great options to choose from, so it was easy to find something that suited us. The staff were friendly, helpful, and made the whole process really straightforward. Great service overall, and I'd definitely recommend them!
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good buying experience
Very good buying experience.Alan the salesman was very knowledgeable, polite and likeable.He clearly made the whole process very easy.
Thank you
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
knowledgeable friendly staff
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and no pressure
Was easy and calm. No pressure. He was very helpful, let me view everything, gave me good advice then sorted it all out for me. Quick and easy
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
the lady was friendly caring and…
the lady was friendly caring and understood exactly what I wanted and I was happy with the sale .10 out of 10 thank you
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Slough
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Easy to park outside in the disabled…
Easy to park outside in the disabled bay. The door to the store was difficult to open when pushing a wheelchair in. The store itself was bright, felt welcoming and set out perfectly with enough room to walk around without feeling crowded. Love the way the furniture was presented. It felt clean and tidy and we enjoyed the experience. The salesman was experienced and looked after us and was very knowledgeable and helped us choose our furniture. A very satisfying experience.
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Slough
Hello Rajesh,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The young lady that served me was vey…
The young lady that served me was vey informed on the product I was interested in ,had great knowledge of what she was selling me and was very pleasant to deal with
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Alan was very informative and helpful
Alan was very informative and helpful, he had previously offered to help with anything we needed. We had only gone in to buy a bed, then we spotted a nice sofa x2 as me and my wife was discussing if the sofa's would fit in our home or even make it through the doorways, he overheard this, and, politely interjected to solve all our puzzles. And helped us purchase two new sofas as well as a new bed base and mattress. What a legend, such a friendly Guy, so knowledgeable, not pushy ..and a fellow Biker! Cheers Alan!!
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The Sales Team provide great knowledge…
The Sales Team provide great knowledge and experience of their products. Amazing, friendly and very helpful. Great Customer Service.
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Happy, helpful staff
Ahmed who initially greeted us in the store was very welcoming and polite, he was very helpful and checked later on to see how we were getting on, he showed us different options and was very knowledgeable.
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Ahmed met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Really Poor after service
Purchased the sofa from the store made life really easy as we knew we wanted. had to wait several months to receive the sofa which is not an issue I gave away my old sofa and then once these guys came to drop it off they’re really helpful. However when they were installing the sofa they found out the sofa on the electronic one with the console thing had a faulty headrest they couldn’t fit the headrest on so what they had to do was mess around with bending the bars, etc try to get it working. I was told that somebody will contact me within 72 hours to arrange a replacement or replace the hinges or do something and also the manager Slough store will give me a call guess what? Nothing has happened why doesn’t that surprise me especially when you’ve taken a lot of money from me and give such great service by not bothering to contact a paying customer honestly it’s a joke now I have a sofa that has been tampered with and personally I should have rejected which I really was going to do but I thought let me be the bigger person. Still waiting
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Mohammad did very well.
25. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We had a fantastic experience at DFS
We had a fantastic experience at DFS. Faisal provided outstanding customer service and was more than happy to help us every step of the way with our order. He made us feel genuinely welcome and valued as customers.
The interest-free finance option is also a great benefit offered by the company, making it easier to purchase with confidence. We are very happy with our experience and would definitely recommend DFS to others.
23. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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