We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Näytä lisää
Yritys on vastannut
Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent cust... Näytä lisää
Yritys on vastannut
Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Yhdistynyt kuningaskunta
- 0333 999 9761
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful
Very helpful, not being pushed into any extras and felt comfortable with sales person
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Pam was so helpful
Pam was so helpful, iv been in and out several times with my eye on one particular sofa and she was so patient, no hard sell while I made up mind, great customer service.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.
Kind Regards,
Jordan
DFS Customer Support
Polite and friendly service.
Served by Earl who I found to be very polite, friendly, and informative in such a nice and relaxed atmosphere.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff member Ellie @…
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Clearly gave us a run down of all the process. Very happy
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ordered my new sofas last week from the…
Ordered my new sofas last week from the Nottingham store.Earl was a fantastic help, not pushy at all but able to answer any questions we had.Now looking forward to the delivery of two new sofas.
Thanks Earl!
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience with DFS…
I had a great experience with DFS Nottingham. The staff were friendly, helpful, and professional from start to finish. My furniture was delivered on time, and the delivery team was polite and careful. The quality of the furniture is excellent, and I am very happy with my purchase. Thank you for the excellent customer service and quick delivery. I would definitely recommend DFS to my family and friends."
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a fantastic experience thanks to…
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa, making sure we chose the right material and dimensions to suit both our home and our needs. Nothing felt rushed, and his advice was incredibly helpful. Excellent customer service – thank you, Earl! We absolutely can’t wait for our new sofa to arrive 🤩
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Libby is a fabulous sales person
Libby is a fabulous sales person. She was incredibly helpful and showed me all my options for a sofa bed demonstrating how it opened and closed and all the fabric options. She gave me as much time as I needed and was not pushy at all. She was so good that when I went back to buy the sofa I specifically asked for her as she goes the extra mile and is friendly and makes the customer feel confident and informed.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Libby met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Thank you Earl at DFS Nottingham
This is the third occasion I have ordered sofas from DFS in Nottingham and each time the service has always been faultless. Earl was the salesman for all 3 purchases in 2015, 2018 and 2026 what an absolutely amazing member of staff and should be commended. I definitely would not go anywhere else - thank you
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Earl.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very knowledgeable about the products and able to talk through all the options and stages of ordering.
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
We recently bought a couch from DFS
We recently bought a couch from DFS. The whole process was great, professional from the salespeople on the floor to the delivery team. They were courteous, professional, and such a pleasantly surprised experience.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Helpful advice
Helpful advice, understanding our needs, good customer service from the assistant friendly
23. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Dennis was very helpful he show us all…
Dennis was very helpful he show us all different sofas he did not push us and he was very experience
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Product i wanted to view was on line…
Product i wanted to view was on line order only. Ellie took the time to find the leather swatches for my choice of 2 sofa's to narrow it down. She was enthusiastic(perhaps overly) and every question i had got answered. In terms of using the monitor to display the sofa i selected in the colour i wanted its perhaps better to have a warning since the lighting for those images would probably be enhanced & infact bore no resemblance to the swatch.
In terms of completing the review the instructions hinted that nothing less than a 9 would be of benefit, if this is what associates convey then how can they expect to receive genuine feedback, is this as a result of DFS culture?
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Our customer service advisor Ellie was…
Our customer service advisor Ellie was amazing, really attentive and spent a lot of time with us making sure we were completely happy with our purchase. Amazing service
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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