Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Näytä lisää
Yritys on vastannut
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Näytä lisää
Yritys on vastannut
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aldermoor Way, BS30 7DA, Longwell Green, Yhdistynyt kuningaskunta
- 0333 999 9843
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vast choice in showroom, great service
Friendly, welcoming staff, but left alone to look around the store - lots of choice! Available for any questions. We took our time choosing and then we popped home quickly to check measurements, and returned with our requirements for 3 sofas. Was helped by the lovely Tom to progress our order. What a lovely guy, explained everything, went through the order and various options, talked us through the protection insurance etc. Couldn't have asked for a nicer gentleman, total pleasure.
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lynda was so helpful and it was easy to…
Lynda was so helpful and it was easy to order our new sofa
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Helpful staff member
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Your staff was lovely and Lyn was very…
Your staff was lovely and Lyn was very helpful with us choosing the right sofas for us .
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Friendly service
We purchased our first piece of furniture today for our new home! Lyn was so lovely and helpful, she took the time to sit with us and went through the measurements over and over until we decided then and there that we’d buy sofa. Very friendly service and had great patience, thanks!
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly helpful team member
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good morning Diana,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Really helpful member of staff and put…
Really helpful member of staff and put my mind at ease with a big purchase with giving me options for payment.
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Website nice and easy and clear
Website nice and easy and clear, staff in store less enthusiastic to provide customer service and needed another staff member serving others to ask for them to come over
10. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good customer service
17. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good afternoon Steve,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
polite and instructive
14. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Your sales lady Lynda was extremely…
Your sales lady Lynda was extremely helpful and friendly, answered all our queries, excellent customer service.
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Afternoon,
We are really happy that Lynda met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service from Victor, went in twice to view and was helpful both times and talked me through the process brilliantly, would definitely recommend to anyone
13. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good morning Jose,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience. Victor was really friendly, answered all my questions and made the whole experience so easy.
12. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good morning Amy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Quite honestly the worst product sold…
Quite honestly the worst product sold to me with the worst level of customer service I have ever experienced. After a year of complaints and repairs we have had our sofa collected but still no refund. Be warned, there is better service and products out there.
4. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Morning,
We are really sorry to hear you have issues with your furniture which led to this being collected. After looking into your order we are able to see the refund has been processed however we do usually advise it can take up to 14 working days to receive.
Should you still require any assistance please do contact us on 0333 99 99 777 and we will be happy to see how we can help.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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