Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Näytä lisää
Yritys on vastannut
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Näytä lisää
Yritys on vastannut
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aldermoor Way, BS30 7DA, Longwell Green, Yhdistynyt kuningaskunta
- 0333 999 9843
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very friendly service
Very friendly service; everything regarding quality and delivery was explained in detail. I recommend DFS Longwell Green.
28. elokuuta 2026
Excellent service
Customer service is excellent. The staff were very kind and helpful. Everything was explained very clearly.
29. elokuuta 2026
Victor was amazing
Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped. we couldn't be happier with our purchase and couldn't fault Victor's customer service.
29. elokuuta 2026
The gentleman who dealt with us was…
The gentleman who dealt with us was very friendly. Told us everything we needed to know about the suite we were considering buying.
He was also very helpful, answered our questions. We ordered the suite
29. elokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
We left feedback on here for our 7-day…
We left feedback on here for our 7-day delivery which is now taking 16 days, their response was to blame their 3rd party delivery service which they have no control of - this was confirmed to be rubbish by their 3rd party delivery service as stated that DFS see exactly the same as they do with regards to stock - and the chair was out of stock and would be impossible to be delivered within 14 days nevermind 7 ! It stinks of saying anything to get the sale and admit after when you’re waiting for your suite ! Shame on you DFS, youre just salesmen making empty promises to get sales ! Youre own delivery service who you blamed agree with this as i wasnt the first and wont be the last, we asked DFS to change this claim on their website but they refused stating it was true ! We wont be returning to DFS ! Do they care - nope !
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Longwell Green
Good morning Mr Sawyer,
Thank you for sharing your review with us, we are sorry to learn of the delay you are experiencing with your furniture and that you feel you were misled upon purchase. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 1.
Kind Regards,
Holly M
DFS Customer Support
Our sales person Debbie was amazing
Our sales person Debbie was amazing. She took so much time with us. She doubled checked measurements, colours and styles to make sure everything was perfect for us. Really great experience.
28. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Well done DFS Longwell Green
The sales person was great, helped us choose the right suite for our needs, explained all the insurance options in detail and made us feel very comfortable
28. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lynda looked after me very well.
Lynda looked after me very well.
Did not feel pressured at any time,
28. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Never bought in DFS before.Good…
Never bought in DFS before.Good experience.
Friendly staff and quick service.
27. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Cody and Joe are both so lovely,polite…
Cody and Joe are both so lovely,polite and very professional never once felt rushed gave us really good advice with plenty of time to decide on what we wanted and gave outstanding customer service highly recommend DFS longwell green thankyou
27. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly bloke just at ease with him i…
Friendly bloke just at ease with him i can't remember his name but he was black such a friendly person
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Jordan
DFS Customer Support
Great experience in store super helpful…
Great experience in store super helpful staff and very patient especially Victor
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Quick and simple to order what we…
Quick and simple to order what we wanted.
We were served by Cody who was polite and friendly and very knowledgeable. He explained everything we needed to know about buying a leather sofa and how to care for it.
25. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Andrew had great customer service
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was very helpful and explained the extra products available. Great customer service amd all round nice person.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Bought 2 settees from dfs,longwell…
Bought 2 settees from dfs,longwell green, nice showroom, lots of furniture to choose from,spoke to victor who was very knowledgeable, was able to answer all our questions, good experience .
24. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff to help us with our…
Very helpful staff to help us with our decision. Thank you
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Longwell Green
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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