I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a lovely experience buying a new sofa. We went to store to look at a sofa I'd seen online & I'm really glad I did as it wasn't the one for me. The saleman Grant was really helpful and not pushy w... Näytä lisää
Yritys on vastannut
No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Näytä lisää
Yritys on vastannut
Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Yhdistynyt kuningaskunta
- 0333 999 9831
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very informative and patient staff and…
Very informative and patient staff and very helpful ok cheers
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
We were served by Gary today and he…
We were served by Gary today and he went above and beyond to help us. Loved his approach not pushy but helpful
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Salesman Mckenzie was very helpful and…
Salesman Mckenzie was very helpful and not pushy at all
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Found the purchase to be very pleasant
Found the purchase to be very pleasant. Very helpful and friendly assistant. Would highly recommend.
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Explained everything I needed to know…
Explained everything I needed to know and made ordering as easy as possible
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service
Salesperson, Lewis, was very helpful and knowledgeable, covered all our options, took time with us to explain everything. Excellent service
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly service without being…
Friendly service without being overwhelming, Leah was excellent
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
James was amazing helping us with our…
James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wounderful experince.
The innes family
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The service by the sales assistant was…
The service by the sales assistant was great, she was very knowledgeable without being pushy and helped support our choice. She is a real asset to the company.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Lewis
Excellent service from Lewis. Everything was fully explained and customer service was top notch.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Didn't have the sofa I was looking for…
Didn't have the sofa I was looking for so Grant found 1 similar for me, couldn't have more helpful and friendly plus gave me a cup of hot chocolate
24. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Llantrisant
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding customer service
Outstanding customer service, very knowledgeable and helpful, would highly recommend - Grant the salesperson was absolutely amazing.
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Grant.
Kind Regards,
Jordan
DFS Customer Support
DFS Llantrisant
We had visited the llantrisant store twice before we finally made a decision on a sofa. Each time the staff were very friendly and knowledgeable. On the third visit we were finally ready to order and we were served by the lovely Leah. She was very professional and explained everything in detail. Very happy with our purchase. A++
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Leah met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing experience and so helpful
Amazing experience and so helpful. Josh was really helpful and made everything so easy
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Llantrisant
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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