DFS Furniture - Llantrisant Arvostelua 3 144

TrustScore 5/5 tähteä

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discus... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and h... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

No hard sell from any of the staff - they welcomed me and told me where to find them if I needed them without any pressure. Really knowledgable and helpful and made it a real pleasure to purchase toda... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Huonekaluliike
  2. Huonekalutarvikkeet
  3. Kodintarvikeliike
  4. Olohuonekalusteiden myynti
  5. Sohvat
  6. Verhoiluliike

Yrityksen kirjoittama

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Yrityksen kirjoittama


Yhteystiedot

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Yhdistynyt kuningaskunta

  • 0333 999 9831

4,9

Erinomainen

TrustScore 5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Lewis was a great help

Lewis was a great help, very knowledgeable, polite and provided a pleasant experience in assisting me in buying my new sofa. Thank you.

30. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Amazing service

Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and have zero faults

29. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Saanut 5/5 tähteä

No pressure sales

It is very refreshing that to go into a store and just look around without any pressure, no sales jargon,The sales assistant was reassuring and understanding he took his time showing us around until we got exactly what we were looking for thankyou DFS

29. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Fantastic service

No hard sell from any of the staff - they welcomed me and told me where to find them if I needed them without any pressure. Really knowledgable and helpful and made it a real pleasure to purchase today. I can highly recommend Gary and DFS Llantrisant.

29. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello David,

Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

Excellent experience at DFS…

I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and helped me choose the perfect sofa for my home.

Garry's customer service was outstanding throughout the whole process. He was patient, attentive, and made what could have been a difficult decision feel easy and enjoyable. It's clear that he genuinely cares about helping customers find the right furniture rather than simply making a sale.

I'm absolutely delighted with my new sofa and grateful for Garry's advice and expertise. A real credit to DFS, and I wouldn't hesitate to recommend both him and the store to friends and family.

29. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello Michael,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Garry.

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

Pleasant customer experience

Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discussed comfort options and cushion depths, etc., and were shown a range of possible choices. His knowledge of the resilience and build quality was very useful. We were told about warranties and delivery charges so nothing was hidden. Overall, a pleasant experience.

28. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Good range of designs to choose from

Good range of designs to choose from. Well presented showroom. Friendly and helpful staff. Interest free options are great.

24. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

The salesman was friendly and…

The salesman was friendly and professional and had great knowledge about the products. I was even offered a coffee!

27. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello Nicola,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

Dave was very helpful

Dave was very helpful, quickest transaction of his life lol!

27. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Excellent customer service.

Friendly show room, polite and informative member of staff. Clearly went through everything with us to explain the options and ordering process. Great customer service from Lewis!

27. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello Phil,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

Salesman very knowledgeable and patient…

Salesman very knowledgeable and patient and never pushy,A1

25. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

Staff were great didn't really push or…

Staff were great didn't really push or jump on you soon as you walked in, wanted to add console so again wasn't pushed I had to ask, bit expensive but you get what you pay for in my experience added cover as had recliners and I have young children again was offered not pushed. Sofas range dramatically in price, basic sofas even the Amanda Holden range were pretty decent prices it's the extras that cost haha

25. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Lewis …

Lewis was extremely helpful snd patient whilst I changed my mind through the process. He explained everything thoroughly . Very happy
with the service

25. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

The no hassle and friendly approach…



The no hassle and friendly approach from the sale people but when needed advice was close by and very knowledgeable.

22. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Saanut 1/5 tähteä

Staff not explaining terms and…

Staff not explaining terms and conditions clearly. No flexibility and no explanations from them. Very poor service and will be advising people not to purchase. Sales person very rude when speaking on the phone.

14. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

We are very sorry to hear that you felt the sales team did not advise you of the terms and conditions in store regarding changing and cancelling your order. We understand how disappointing this must be. For store orders, customers are required to sign paperwork that outlines the policies for cancelling and amending orders once they are in production. We will ensure your feedback is passed on to the relevant departments, and we sincerely apologise for any inconvenience this may have caused.

Kind Regards,
Vanessa
DFS Customer Support

Saanut 5/5 tähteä

Very pleased with from choosing what we…

Very pleased with from choosing what we wanted and the choice of colour David was so helpfull and explained to us with everything before buying our furniture

22. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Dave was excellent and very helpful

Dave was excellent and very helpful. Will definitely return in the future. Everyone was very friendly when you walk in.

22. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Five star staff

The staff from buying and aftercare have been amazing so lovely to deal with helpful kind friendly staff I had an issue with a power pack they did everything they could to help so nice and polite with me even when I called everyday they even delivered to my house themselves top service nice people to deal with thank you for your kindness!!!

21. toukokuuta 2026
Oma-aloitteinen arvostelu
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Saanut 5/5 tähteä

e had the pleasure of dealing with…

We had the pleasure of dealing with McEnzie...he was very professional and knowledgeable...along with this he was very polite and patient .
There was a very good variety of sofas on display ...however it is very difficult to monitor the size of the sofa from a large store to your home even though we had taken measurements

20. toukokuuta 2026
DFS Furniture - Llantrisant-logo

Vastaus yritykseltä DFS Furniture - Llantrisant

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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