Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Näytä lisää
Yritys on vastannut
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... Näytä lisää
Yritys on vastannut
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Everard Way, Fosse Park South, LE19 1UT, Enderby, Yhdistynyt kuningaskunta
- 0333 999 9781
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Leicester
Hello Mark,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very worm welcome
Very worm welcome. I knew that there was someone there to help but did not feel overwhelmed by the presence of the sellers. Beautiful sofas, good quality (based on previous experience) and quick post sale service. The staff very helpful but not pushy
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We visited the store today at fosse…
We visited the store today at fosse park to purchase a sofa, we had a lovely gentleman called 30Z-Hitesh who was very polite and gave us plenty of time to make our minds up and was very professional and a credit to the store.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Beth had really good customer service…
Beth had really good customer service explained everything and answered any questions with ease she made the whole experience a breeze
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
on our first visit to the Fosse Park…
on our first visit to the Fosse Park store we were looking at and trying recliner chairs, we came away with lots of info / photo's so we could decide on one chair from your wide range on sale.
I then returned to make my purchase a few day's later.. on both visit's there were very knowledgeable staff available and the customer service was spot-on..
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very positive experience in store
Very positive experience in store. Blaise was very helpful and give us plenty of information but also gave us space to look around and take time to browse. She was also very helpful when we were finalising our decision. Great service.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
What a great and enjoyable experience.
What a great and enjoyable experience.
Sonia was amazing from start to finish
Extremely helpful and friendly, nothing was too much to ask for
Can’t wait until we get it all delivered and can start using it 😊😊
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adviser Hitesh was was vey good
Adviser Hitesh was was vey good, adised on mixed pattern collection for furniture covering, very polite curtiouse(not pushy in sales routine) went through items in detail and items were treble checked for accuracy prior to purchse overall a very good service.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hitesh.
Kind Regards,
Jordan
DFS Customer Support
Great experience purchasing a sofafor…
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to finish we were assisted with all aspects of the purchase and all of our questions were answered throughout the process. We’d highly reccomend Hitesh and DFS Leicester for anybody purchasing furniture for their home.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Hitesh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service
Hitesh was amazing answering any queries we had and helping us find the perfect sofa for our home!
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Hitesh.
Kind Regards,
Jordan
DFS Customer Support
Customer service was exceptional we…
Customer service was exceptional we were offered some drinks whilst signing our contract.The staff was so friendly and helped us to choose the right furniture for our house.
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I knew what I wanted and walked into…
I knew what I wanted and walked into the shop and was greeted by Hitesh. He steered me round the shop to show me different leathers and spent time with me. He listened and made the purchase easy
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Paul introduced himself at the door
Paul introduced himself at the door, pointed us in the right direction and left us to it. Great customer experience
12. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I was very happy with the service I…
I was very happy with the service I received. I was well informed throughout, and all the necessary evidence and information were provided to me in the store. The staff were helpful, professional, and made the whole experience very easy.
10. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Products and pricing are right
Products and pricing are right. Staff were excellent.
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Terrible quality after just a few years…
Terrible quality after just a few years – avoid DFS
We bought a sofa from DFS a few years ago and the fabric has already started peeling off. They advertise a 15-year guarantee, but when I contacted customer service I was told it only covers the first 2 years and they couldn’t do anything to help.
Their adverts claim “quality is everything,” yet the materials they use are some of the worst I’ve come across. It simply doesn’t last.
Don’t waste your money here.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Leicester
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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