Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Näytä lisää
Sijainti
Vaihda sijaintiaNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Näytä lisää
Yritys on vastannut
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Näytä lisää
Yritys on vastannut
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Yhdistynyt kuningaskunta
- 0333 999 9840
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The gentleman made us drinks and…
The gentleman made us drinks and explain everything fully to us.
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service. Nigel our sales advisor was very knowledgeable.
17. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at the store and…
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍
10. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
James was really helpful whilst choosing our new sofa. He was knowledgable and made our experience a good one.
James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.
16. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Good morning Aimee,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Exceptional service
I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.
Reece is a real credit to your team, and we’re very grateful for the excellent service we received.
14. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It were very good and the mutual…
It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service, not pushy was able to pick & drop extras with no pressure
13. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS is a great furniture hub
DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.
11. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely showroom with lots to view
Lovely showroom with lots to view, not hassled and given great help and advice by staff. New sofa coming in the next 7-14 days so also quick delivery!
10. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reece was very helpful…
Reece was very helpful with choosing our options for our new sofa
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good customer service Nigel was great
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Kettering
Good morning Joseph,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful staff member went through all…
Helpful staff member went through all the options for that model
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Nice sofa and very helpful staff.
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Kettering
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
James was so helpful and really made us…
James was so helpful and really made us feel at ease. Well done. 👏
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Being left alone whilst browsing but…
Being left alone whilst browsing but knowing the sales team were there if needed. Reece made my first experience of using DFS very positive. He was very helpful, friendly and explained everything very clearly.
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
ood Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Excellent service- Rees was excellent knowledgeable, helpful
Excellent service- Rees was knowledgeable, helpful and not pushy
2. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
2nd visit to the Kettering store today…
2nd visit to the Kettering store today both visits lots help from James even remembered I had already been in by myself and was returning with my husband no sales pressure lots of information on the product we eventually decided to purchase a lovley experience.
1. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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