Really very helpful sales person. George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy. Sofas look to be excellent quality and value.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Näytä lisää
Yritys on vastannut
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Näytä lisää
Yritys on vastannut
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Yhdistynyt kuningaskunta
- 0333 999 9828
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Jemima our advisor was very helpful she…
Jemima our advisor was very helpful she explained all our options clearly and gave us a chance to ask any questions we had advising us to have the arms removed for delivery ect
11. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good afternoon Jon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Hereford
Good morning Joseph,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Easy and least stressful purchase!
This was my second trip in to discuss the sofa I was after and George was super helpful in guiding me in the process and making sure I had everything I needed. Thank you so much :)
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Harry was friendly
Harry was friendly, clear and gave good efficient service. A credit to the team.
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sales lady was excellent
Sales lady was excellent
Thorough and helpful and friendly
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Service
When we arrived, a lady came over and asked if we were all right. We confirmed we were just browsing, and she told us to take our time and sit on as many as we needed. We looked around and found one we liked. We approached a member of staff when we needed some advice. We went through all of the information with Jemima. She was very pleasant and could answer our questions and provide extra information we wouldn't have thought about asking. Very happy with our purchases.
8. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Hereford
Good morning Katy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent help from George
4. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Superb customer service from Jemima at…
Superb customer service from Jemima at the Hereford store. She introduced herself to us and left us to have a good look around. After choosing the sofa mum wanted, she came to our service and even brought hot chocolates to enjoy!
She explained everything clearly and was very patient and understanding. We are extremely pleased with our experience
4. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good afternoon Linda,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Hereford, excellent service
We entered DFS Hereford looking for new couches. We were greeted by Louise who was very polite and courteous. As we proceeded through the couches Louise kept checking on us to make sure we were ok and to give us any information we requested. Once we had decided Louise sat with us and explained the purchase along with any extra service we required. She was very professional and knowledgeable and answered all our questions in full. I can honestly say it’s the best experience we’ve had when purchasing something.
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good morning Faith,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
George was helpful ,efficient and an…
George was helpful ,efficient and an effective sales person .He was also a really pleasant young man dealing with two oldies
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Love the furniture choice
Love the furniture choice. The sales guy was really helpful and friendly.
Dont like the very expensive delivery charge
2. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Hereford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
No pressure sales is no.1 for us…
No pressure sales is no.1 for us alongside friendly, informative advice and genuine interest. Jemima was fantastic and spent time working through our options with us
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service team was very helpful
Customer service team was very helpful and friendly, I was not followed around the shop or made to feel pressured to buy.
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
A nice welcome when you walked into the…
A nice welcome when you walked into the store, very helpful. Explained everything and ran through all the information on product. Very efficient.
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good afternoon Janet,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A very helpful knowledgeable lady from…
A very helpful knowledgeable lady from dfs today. Wide variety of sofas to choose from, and good value for money.
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Good afternoon Melanie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent staff member who really…
Excellent staff member who really wanted me to get the best item available, they asked about space, access and need. A great service all around and I got a great sofa at a fantastic price. The staff member was knowledgeable and friendly. I had a wonderful experience today and felt valued as a customer and the whole process was easy and very easy to understand:
29. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Good customer care ....
22. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We were left alone to view the products…
We were left alone to view the products in the store which gave us time to try the items and make our choice.
Once we had made our choice the staff were most help full and gave us all the details we required in order for us to purchase our items
18. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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