Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Näytä lisää
Yritys on vastannut
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... Näytä lisää
Yritys on vastannut
We recently visited DFS and had a fantastic buying experience, thanks to our sales assistant, Chrissie. Buying furniture can often feel overwhelming, but Chrissie made the entire process much less... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Cobridge Road, ST1 5LG, Stoke-on-Trent, Yhdistynyt kuningaskunta
- 0333 999 9747
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Despite dealing with computer problems
Despite dealing with computer problems, Ross was very helpful. Explained everything in detail and made parting with money a pleasant experience
Excellent service thank you.
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ross.
Kind Regards,
Jordan
DFS Customer Support
Happy customer
Everybody there was very warm and welcoming.
Very easy to sort out everything
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Kelly made the ordering of the…
Kelly made the ordering of the furniture very easy and explained everything very well
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff attended to us…
Very friendly staff attended to us helped us pick the right chair customer service was very good.
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent service from the lady who…
Excellent service from the lady who attended us
Very helpful and useful information given
No problems at all
Looking forward to having our furniture delivered
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff.
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store nearby, couldn't find anything suitable & returned.. purchased the one we liked in a different colour than the one on display. Very happy with our choice & look forward to delivery.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Hanley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Stress free
Kelly was really helpful and polite. She asked us about any extras we needed.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The information provided by Chrissie…
The information provided by Chrissie about the sofa we were looking at purchasing
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Welcoming and friendly knowledgable but…
Welcoming and friendly knowledgable but not too pushy
We bought a sofa and chair
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The sales rep was very helpful and kind…
The sales rep was very helpful and kind
Nothing was too much trouble for him.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and knowledgeable…
Very friendly and knowledgeable salesman, who answered all our questions, and helped us make a decision…
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
I was greeted politely at the door and made aware that I was able to ask for assistance. The salesman was always close to hand and as soon as I had question he was genuinely happy to help! I was able to browse freely with no pressure. There were not too many salespeople jumping on me, and making cringey smalltalk which I hate. The sale was quick, clear and job done. I felt like a valued customer. I had sofas 14 years ago from here and they were great quality!! I would not hesitate to go back. I would seek out the same salesman if possible.....the right balance of chatty and genuine but not overfriendly.
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Not pressured but great staff when needed.
Not pressured whilst in store, we were only browsing to start with but we then saw a sofa we really liked and John looked after us from start to finish, extremely knowledgeable about sofa and protective products.
23. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales person was professional and…
The sales person was professional and advised us how to order the furniture online if we decided to order it, to save returning which was perfect.
15. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A welcoming and professional service
Beth who welcomed us to the store and she talked to us about various offers in the store, we were then shown leather sofas of which we were interested and also various finance options that are available to us she was very professional and polite at all times we purchased a leather sofa and we were very happy with the service provided.
22. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The representative was very…
The representative was very professional and helpful providing as much information as possible.
7. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was easy to choose my sofa ,web site a…
Was easy to choose my sofa ,web site a little confusing but i managed
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Hanley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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