Tom was absolutely amazing, great customer service quick efficient and professional. We brought a bed and a new mattress and he made sure everything was perfect down to footing up our stairs, advising... Näytä lisää
Sijainti
Vaihda sijaintiaIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Näytä lisää
Yritys on vastannut
We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... Näytä lisää
Yritys on vastannut
The staff were helpful, knowledgeable, friendly and answered all my questions. There was no pressure to buy and I was allowed to take my time to decide what I wanted. I was even allowed time to sit an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Yhdistynyt kuningaskunta
- 0333 999 9777
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bob,not only found what I wanted but…
Bob,not only found what I wanted but lead me through all the formality of ordering .
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello Rowe,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Professional
Professional, polite, welcoming staff member called Bob.
Took the time I needed to discuss all the options.
Complimentary coffee was a nice touch.
10. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice place to buy
Becky was very polite and helped me with the process of purchase sadly I didn’t pass the credit check
10. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff. Very knowledgeable and welcoming without being pushy and also given a cup of coffee!
9. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello Jacqui,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.
Kind regards,
Lia
DFS Customer Support
San mateo sofa the staff was amazing with our purchase
The staff was very helpful and attentive took his time to make sure everything was to our liking.
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello Samantha,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tom is a stand out
tom made the whole
process easy no pressure gave us options felt like he cared about getting us th right sofa for us
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello Grant,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Found what we wanted almost…
Found what we wanted almost immediately. Very helpful staff, store was displayed nicely. Easy, smooth purchase process.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always no pressure from the sales…
Always no pressure from the sales staff, but on hand to help when asked.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
I was made to feel quite at ease.
I found the staff very friendly & very helpful, Tom the young person that served me was very knowledgeable and didn’t make me feel rushed, unlike people at other showrooms.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Customer service was brilliant
Kelly was fab, gave us all the info we needed to order our new sofas. Can’t wait for them to arrive!
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thanks for your lovely feedback, we’re glad to hear Kelly met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Today we was served by Tom
Today we was served by Tom, he was absolutely amazing with us! Helped us with every question we had, he was super lovely and amazing with getting this sorted for us! He made the whole experience lovely because he was genuinely a nice guy
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, great people helpful and understanding
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service…
Dropped in to have a look at the sofas in DFS. Spoke with a lovely staff member who was very knowledgeable and helpful. Looking forward to getting delivery of my new sofa.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady was extremely helpful looking…
The lady was extremely helpful looking through lots of options and was really friendly
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello Diane,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Service at GiltbrookWe already knew what we wanted before…
We already knew what we wanted before going to DFS. We explained our requirements to the sales assistant, who was knowledgeable and courteous in helping us make our choice. My wife and I would like to say that the experience was tranquil and we didn’t at any time feel pressured into purchasing anything. Finally a big thank to Becky and Scott at the Giltbrook store for their excellent service
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Giltbrook…
Each and every assistant we talked to was so helpful, friendly and made the experience pleasurable. Even the coffee we were given was lovely.
4. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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