Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaStation Dr, Merry Hill Retail Park Unit 2, DY5 1SY Brierley Hill, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Näytä lisää
Yritys on vastannut
We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... Näytä lisää
Yritys on vastannut
Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Yhdistynyt kuningaskunta
- 0333 999 9844
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Swivel chair
I was approached by Tony to see if I needed help, he let me browse on my own. I chose my swivel chair. He explained everything I needed to know. He didn't push me to choose. Very friendly, chatty but professional. Lots of choice and colours.
22. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hell Julie,
We are really grateful for your kind words and for sharing your experience in our store with Tony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Tony was excellent in the way he…
Tony was excellent in the way he explained everything to us and making us laugh at the same time
21. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello Barry,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The two sales staff were welcoming
The two sales staff were welcoming, patient and gave excellent explanations of the furniture and costs.
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Ben was so helpful welcoming and…
Ben was so helpful welcoming and lovely! He was not pushy and we got exactly what we wanted! Highly recommend, lovely chap and outstanding service
19. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning Liv,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Brilliant sofas and fantastic service
Brilliant sofas and fantastic service. Would highly recommend
6. helmikuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The young man who served us was…
The young man who served us was brilliant, very polite, and helpful, a credit to your company
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning Alan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Tony the salesman in merry hill store…
Tony the salesman in merry hill store very knowledgable and helped me with purchasing sofa bed
17. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
Great delivery delivery driver friendly…
Great delivery delivery driver friendly and pleasant item package well very pleased
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The man who helped us was great didn’t…
The man who helped us was great didn’t push us gave us time and great service thank you
8. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning Westley,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The customer service was spot on
The customer service was spot on. Friendly, patient and clear in everything.
15. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning Andy,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The sales lady Alisha was very friendly…
The sales lady Alisha was very friendly but not pushy. She left us to browse after asking if we needed help.
Once we decided we called her back and she put the order through easy and not long winded. Lovely young lady. Thankyou
14. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Amazing staff!
Jen was very attentive and was super helpful. It’s always so much of an easier process with a friendly face helping you through it. She helped us figure out exactly what we needed and helped us understand the process. Matt kindly double checked everything for us and was lovely!
12. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Had great service from Ben whilst in…
Had great service from Ben whilst in store, smooth and painless!
11. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Wonderful customer service!!
Wonderful customer service which was dealt with smoothly quickly and very welcoming! Would recommend DFS every time from this experience. The sales colleague was so kind and helpful.
11. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Had been looking for a new sofa for a…
Had been looking for a new sofa for a while, searched the local stores.
Nice clean store, no hard sell, helpful staff, reasonable prices.
Tony the sales chap who dealt with me was friendly, knowledgeable going through all of the details.
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Have bought furniture from the store…
Have bought furniture from the store before and so have confidence in their products. There was a special offer on so took full advantage of that.
Good quality.
Staff were friendly and knowledgeable.
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
5 stars for Tony at DFS
5 stars for Tony at DFS! He was so helpful and gave us plenty of great recommendations in a relaxed, no-pressure environment. He even gave us some practical tips on measuring up with tape at home to make sure the fit was right. A truly professional and friendly service
9. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service and cooperative staff
7. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Tony was great
Tony was great! He was super helpful and made our experience super easy. We did not spend long after finding a sofa suitable for us, swift service as we like. Tony was also very funny making this an enjoyable experience. Thanks Tony!
7. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Dudley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.