No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Näytä lisää
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Sijainti
Vaihda sijaintiaKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Michelle was outstanding. Very knowledge, kind, patient and communication was excellent. She made the whole experience of purchasing a suite very easy. She answered all my queries and questions in a p... Näytä lisää
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Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Näytä lisää
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Visited our local store to look at ideas and after finding what we thought we wanted, we came across another range that made us do 180 deg and bingo! Sorted with the help of Lee, thank you for your pa... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Yhdistynyt kuningaskunta
- 0333 999 9742
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Droitwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
May was so helpful in helping us find…
May was so helpful in helping us find our perfect sofa. She was really happy to help and went through all our options until we found exactly what we wanted. She was fantastic.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Droitwich
Hello Poppy,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Droitwich
Hello Pamela,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
The lady who served me today was called May & she was superb. Not only did she give me sound advice, she also wasn't at all pushy, let me try the various sofas in my own time & gave me a lovely coffee to boot!
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello Helen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Good experience with purchase of sofa
Sales member was very helpful & friendly. Guided us through the purchase, took time with us & answered all our questions
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
June 2026
Friendly,calm and welcoming atmosphere in the store.
Excellent customer service leading to the purchase of beautiful sofas for our new home.
3. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
I went to the Droitwich Worcester store…
I went to the Droitwich Worcester store and customer support Assistant Jaz was very helpful and friendly in guiding me through purchasing my first sofa for my new home. I would highly recommend.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We went to DFS on Sunday to look at…
We went to DFS on Sunday to look at purchasing a corner sofa, a sales person called Paisley came over and chatted to us and we left purchasing one, Paisley was extremely helpful, she is a credit to DFS.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was helpful
Salesman was helpful, kept a respectful distance but was there to help and offer advice when required. He wasn't pushy and left us to make our own choices, the actual sales process was smooth and clearly explained. All options for payment were covered with terms to suit us.
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
I knew which sofa and chair I wanted after looking online, but went to the store to see exactly what they were like. I received excellent service from the friendly and informative staff and placed my order
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lee was amazing helping me choose the…
Lee was amazing helping me choose the right sofa for the space I have.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Jas was very helpful patient…
Jas was very helpful patient professional not pushing for a sale
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
My husband and I were looking for a sofa as we recently moved to a new house. The sales assistant, Paisley, was welcoming, knowledgeable about the sofa and covered the terms and conditions as well as the care for the sofa. She offered my husband and I a drink which was a lovely touch and she let us have a look around before deciding and ordering a sofa.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service both times…
Fantastic customer service both times we went to DFS
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service.
Lee was really knowledgeable and talked us through everything we needed to know. He gave us plenty of space and we did not feel pressurised into a sale at all.
Lee is very personable, cheerful and a credit to the company.
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Great experience and customer service
Jas and the team were well informed and courteous, making purchase of our new sofa a 10/10 experience. Would absolutely recommend purchasing your new sofa from Droitwich DFS.
27. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Friendly informative staff
Friendly informative staff, gave all the options and explained everything . Great service
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Absolutely fantastic service from staff…
Absolutely fantastic service from staff at DFS Droitwich today!! Jas was very patient and informative, his professionalism and expertise were second to none. The selection of sofas on display was plentiful and impressive, the ambience of the store was relaxing and comfortable, all in all a very pleasant experience whilst placing our order. A big thank you to Jas and the team at Droitwich for the warm welcome.
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Droitwich
Hello Chris,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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