Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very easy to deal with and didn't take long to go through the process of our purchase. The difference in fibre and foam was explained well and how to take care of the fibre option. Had great advice an... Näytä lisää
Yritys on vastannut
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Näytä lisää
Yritys on vastannut
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Yhdistynyt kuningaskunta
- 0333 999 9838
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
In store staff was great help and great…
In store staff was great help and great services frm start to finish
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello Annette,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
As soon as we walked into the showroom…
As soon as we walked into the showroom we were greeted by lovely friendly staff especially Kieran. He looked after us well, offered us a drink and answered all our questions and was not pushy.
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff are very helpful and confident
Staff are very helpful and confident
Make you feel comfortable. Explained everything very easy to understand.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff there are very good ive been in a…
Staff there are very good ive been in a few times and the staff were excellent
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff
On all my three visits to the Derry store the staff were friendly and helpful. I decided to complete my order online but found it difficult to navigate so decided to revisit the store (due to figuring out measurements etc) Conor the store manager was great in helping me complete my order and answering all questions I had :)
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman took his time and…
The salesman took his time and explained everything to us , we were more than satisfied
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS has quality furniture and different…
DFS has quality furniture and different form the rest . staff very friendly and experience in the area of the furniture, give advice and spent time with you and let you decide. Provide feedback on the product and if you want to extend gaurnatee
25. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello Hester,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff...
Conor the sale assistant was very helpful to ensure we got the right sofa for our home and went above and beyond to help us.
25. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Bought with confidence.
Staff were friendly, professional and well informed.
Payment options clearly explained.
As a customer I felt able to buy with confidence...
22. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
My new sofa
I always buy my sofas from DFS . As always the staff are so friendly and welcoming. So many products to choose from, I found exactly what I was looking for
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Knew what we wanted
Knew what we wanted. Sales team helped us get it ordered quickly seemlessly. Told us what our options were and was generally friendly and helpful. Thanks
19. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Stevie is a credit to the team
Had a fantastic experience in the Crescent Link DFS Derry store today thanks to Stevie. He was incredibly helpful and took the time to explain all of our available options so clearly, making the whole process stress free. We were even offered a coffee while we took our time deciding on the different choices. Absolutely outstanding customer service, Stevie is a credit to the team! We’re so happy with our experience.
17. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The guys in the shop were so helpful…
The guys in the shop were so helpful and really knew there stuff. When I told them the chair was for my dog they couldn't stop laughing and I don't think they believed me but my jack russell loves the chair
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Fantastic staff in DFS Crescent link…
The staff in DFS Crescent link Derry/Londonderry were second to none. So professional, very helpful and friendly. Explaining everything and answered any questions I had
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really impressed with our experience…
Really impressed with our experience today well done! Can't wait for our new sofa and mattress to arrive.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The shop has got wide range of…
The shop has got wide range of collection of Sofas. The staff are very friendly to explain the features and services provided by DFS. Great support. Thanks to Kieran for his patience to help us to explore.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great experience
Great experience. Guy was very patient when our teenager kept changing her mind.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was fantastic
James was fantastic. very knowledgable and couldn’t have been better as i couldn’t make a clear decision myself!! He made the whole process a lot easier!
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
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