Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Näytä lisää
Perfectly smooth transaction & very happy with sales staff who were informative in helping me choose what I wanted. Great service overall.
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Yhdistynyt kuningaskunta
- 0333 999 9838
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service by Aaron
Excellent customer service by Aaron
Aaron was a pleasure to deal with took his time to explain everything in detail and wasn’t pushy in any way about making a decision which would have put us off
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly and helpful
Staff were very friendly and helpful. Everything went smoothly and straightforward. We purchased a 3+1+1 which will be delivered at the end of October.
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind words and for taking the time to give us a lovely review.
Kind regards
Holly M
DFS Customer Support
Amazing the girl was so helpful and…
Amazing the girl was so helpful and talked me through everything. Couldn’t be happier with the service
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Exceptional help instore from Amelie
Exceptional help instore from Amelie. Thank you.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really happy with our experience at…
Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questions, making the purchase easy and stress-free. Overall, excellent customer service and a great buying experience.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Truly professional staff. Great interaction with their customers.
Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. Took the time to understand our needs and then put in
motion our ideal suite. I felt no pressure to go along with any additional extras that would be of no value to me. Thank you Aaron and also the line manager was brilliant too. Will definitely be back again when i require another suite in the future .
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.
Kind Regards,
Jordan
DFS Customer Support
GREAT EXPERIENCE AT D F S
THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE.
HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE.
THE FINANCE GUY WAS SMART AND ON THE BALL, GREAT AT HIS JOB
FINALLY THE MANAGER WAS HELPFUL AND EXPLAINED EVERYTHING MORE THAN WELL.
A GREAT TEAM AND I WOULD DEFINATELY RECOMMEND BUYING AT YOUR STORE, GREAT CHOICE AND A VERY WELCOMING SALES TEAM
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Garry met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were warm and welcoming
Staff were warm and welcoming. Great Knowledge of their products with great customer care.
23. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
I was really impressed with the…
I was really impressed with the knowledge of your sakes team
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic in store experience
Fantastic in store experience, lots to choose from and staff were so helpful
17. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Love my new sofa cant wait to get it
Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful
Service was perfect
Staff easy to talk to and very helpful
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Friendly & professional
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely staff at the Crescent Link store
We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cement our decision. Very happy customers
12. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Staff friendliness and efficiency.
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello Catherine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
In store staff was great help and great…
In store staff was great help and great services frm start to finish
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello Annette,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
As soon as we walked into the showroom…
As soon as we walked into the showroom we were greeted by lovely friendly staff especially Kieran. He looked after us well, offered us a drink and answered all our questions and was not pushy.
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff are very helpful and confident
Staff are very helpful and confident
Make you feel comfortable. Explained everything very easy to understand.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff there are very good ive been in a…
Staff there are very good ive been in a few times and the staff were excellent
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derry Londonderry
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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