Excellent service by Shannon. Had visited store a few times to make a decision on which sofa to purchase. On each occassion Sharnnon was welcoming and friendly and so pleased she was working on the... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The women that had just started in Doncaster Carcroft (can’t remember her name sorry ) was very helpful and very knowledgeable. Helped us decide colours and explained everything really well to us. Lau... Näytä lisää
Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... Näytä lisää
Yritys on vastannut
Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
16 High Street, DN6 8DP, Doncaster, Yhdistynyt kuningaskunta
- 0333 999 9732
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
After Sales - very poor
We paid for installation but our sofa was delivered without a power pack , nearly 3 weeks on and trying to arrange a delivery time for it with the General Manager at Carcroft is hard work . We have paid for the installation - will update on the final outcome.
It seems petty but in 2026 asking someone to take a day off work and be in all day isn’t fair - after all when DFS wished to deliver we were given a date and a time slot which we obliged and took delivery .
Also a small hole in the sofa which we need looking at.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Carcroft
Hi Adrian,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
No pushy sales person
No pushy sales person, following you around the shop floor. I have in past walk out of the shop for that reason.
Excellent experience, confident and knowledgeable sales person at DFS Carcroft, Doncaster.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Carcroft
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Carcroft
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Quick easy painless.
Quick easy painless.. staff found me a piece of dining furniture. Made sure the measurements were correct and would fit in my space and sorted my credit in less than 45mins...
8. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning Dean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
My telephone order the assistant was…
My telephone order the assistant was really friendly polite helpful and informative
8. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
The gentleman that served us was…
The gentleman that served us was brilliant. Very patient, explained everything nothing was too much trouble.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning Sarah,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Carcroft
Good Morning Daryl,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Had a relaxing great experience here…
Had a relaxing great experience here when looking for our perfect bed
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Shannon was really informative in the…
Shannon was really informative in the Carcroft branch and went through every detail in a professional manner. Answered all my questions and made our purchase a pleasant experience
3. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The guy at Carcroft store was very…
The guy at Carcroft store was very helpful and not pushy. Didn't have what I wanted on the shop floor so showed me sofa that I could make it to want I wanted.
1. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service.
Excellent service, polite and friendly staff,
Easy transaction from start to finish, thank you.
31. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff)**"Brilliant Service
Staff)**"Brilliant Service: ** "We recently visited DFS to look for a new sofa...staff was helped ,friendly, approachable, and happy to answer all our questions."
21. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Good experience
The lady who helped us choose our sofa was very good she was knowledgeable about the products.
31. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Carcroft
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Dan S was extremely helpful in customer…
Dan S was extremely helpful in customer services. Very knowledgeable very professional with no fuss. Highly recommended
30. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning Aaron,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We ejoyed our visit was allowed to…
We ejoyed our visit was allowed to just wonder and have a good look around. The staff were very polite and helpful The gentleman that serve us was very lovely polite and helped us
30. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, knowledgeable. Very happy with purchase can’t wait to get my sofa.
29. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady who served us was absolutely…
The lady who served us was absolutely amazing knew what we wanted wasn’t pushy & really helped us
29. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Staff are lovely 😍
Staff are lovely 😍
We were left to browse in our own time but knew staff were around if needed. When we found our sofa, we approached them and all our questions were answered brilliantly. Easy process to buy and felt that we were appreciated and our needs understood. We took out the extra material protection cover and this was explained comprehensively with no added pressure.
Thank you DFS !
28. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Carcroft
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Carcroft
Good afternoon Scott,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.