Fantastic service from Sian at the Cannock store! We visited DFS today and were almost dreading entering the store due to the usual pressure selling of most furniture retailers. Our experience i... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Näytä lisää
Yritys on vastannut
Kahem was very informative, knowledgeable and approachable. He explained and offered advice from any of our questions in detail and with a friendly manner This made me decide to order the sofas a... Näytä lisää
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Watling Street, WS11 1SP, Cannock, Yhdistynyt kuningaskunta
- 0333 999 9746
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Updating my review
I am updating my review.
Previously I felt Disappointed as I bought a sofa on 7th of June with 7 days express delivery. Only 9 days later after started ringing them I managed to get delivery date, which is another week of wait.
Sofa was delivered on 22nd of June. Which is late from express delivery timing. But delivery guys was very professional, done the job quickly, very happy with their service. Also the phone call from customer service surprised nicely, thank you .
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Good Afternoon Viktorjia,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and as we use a third party delivery company we have no control on the available dates for delivery and this could depend on location and the route they are taking. I am happy to see your furniture has been booked in for delivery for Monday 22nd June.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine A
DFS Central Customer Support
Staff were really helpful and friendly
Staff were really helpful and friendly. Also left us alone to browse.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
All the staff are always welcoming &…
All the staff are always welcoming & very friendly. You never feel pressured into buying anything & the staff are there if you need there help straight away . Have brought many sofas from DFS due to qualify.
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Tracey,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ian was super helpful and friendly
Ian was super helpful and friendly, spent lots of time going through all the options but equally enjoyed being able to walk around the shop first to figure which sofa was my favourite
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Nigel,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very polite and helpful
Very polite and helpful. In and out, offered a coffee. Easy quick service
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Matthew,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Steve was very helpful from the moment…
Steve was very helpful from the moment we walked through the door,he was able to answer any questions we were unsure on and the service he gave to us today was very impressive. He was very honest and guided us to find the perfect sofa . Thank you so much Steve ,from Ant and Lisa . PS the coffee was perfect 😃
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
It was easy too find what I was looking…
It was easy too find what I was looking for
3. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Pauline,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Friendly service from the beginning…
Friendly service from the beginning salesman knew all about the furniture we were buying and explained in full the after sales service
10. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Julie at the Cannock branch was so…
Julie at the Cannock branch was so helpful and explained everything even when I had to go back to the store as I had given her a wrong email address sorted everything out she is a credit to the company
9. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Steve could not have been more helpful…
Steve could not have been more helpful and professional guiding us seamlessly through every aspect of buying a new suite. Having gone to other DFS stores he stood out as being the most interested and knowledgeable about every aspect.
9. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Steve met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
100% recommend
We had a lovely experience. Firstly, we were not jumped on when walked in, we were left to walk around at our own leisure. When we were ready we approached a gentleman (didn’t get his name but we were in 8th June around 4pm . I will be asking for the guys name as he was absolutely fantastic! He listened to what we wanted, helped us choose the best items for us and didn’t try to upsell lots of extras. Would definitely recommend as was dreading this a little but the whole experience was perfect. He literally sat on our future sofa and even had a hot drink made for us whilst we decided. Great service!
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Popped in again after taking a few days…
Popped in again after taking a few days to make my decision it was quick easy simple no pressure and honestly a real nice chap!
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Emma,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, went through everything in detail. Nothing was too much to ask
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely man Steve😀
Lovely man Steve, who explained everything to us we come out happy.also a nice cup of ☕️ coffee
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.
Kind Regards,
Jordan
DFS Customer Support
Tracey was brilliant throughout…
Tracey was brilliant throughout supporting us to find the sofa we wanted
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello Kayleigh,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
I'd like to thank the guy who spent time with my daughter whilst looking for her first sofa purchase for her new home. Really kind, answered all her questions, could not have been more helpful. It deserves a mention.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Cannock
Hello Louise,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store.
Kind regards,
Lia
DFS Customer Support
Great service
Customer Service was fantastic. Kit was great at answering all our questions, he was so patient with elderly parents too.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely spot on
Absolutely spot on. Ian at cannock was superb very knowledgeable and friendly. No pressure sales great experience.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience buying the sofa
Great experience buying the sofa. We entered the shop, was left alone to look around and when we requested help, the staff were perfectly happy to assist. 100% recommended. Much better than their competitors who follow you around the shop.
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Lovely assistant and service would…
Lovely assistant and service would highly recommend to friends
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Cannock
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
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