Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Näytä lisää
Yritys on vastannut
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Näytä lisää
Yritys on vastannut
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
The Linkway, Unit 15b, BL6 6JA, Bolton, Yhdistynyt kuningaskunta
- 0333 999 9736
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Dave was very professional welcomed us…
Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase
10. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Didn't chase me around the shop like…
Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great customer service and easy finance…
Great customer service and easy finance set up.
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Felt very with the young man called…
Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Liked the sofa but too long spent…
Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for sharing your positive review with us.
Kind regards,
Holly M
DFS Customer Support
Great service from Shannon today really…
Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Dave was brilliant on two visits I had…
Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Purchasing a sofa from DFS Bolton
Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The salesman was excellent
The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Been looking for a sofa for sometime…
Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Adam Smith was very helpful
Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
SUNI made a pleasurable experience …
SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Fab service
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good customer service from the member…
Good customer service from the member of staff who completed the sale
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff were lovely
Staff were lovely, cheerful and accommodating. Everything was simple and easy!
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service we received from…
The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello Matthew,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind regards,
Lia
DFS Customer Support
Excellent
I was really pleased with the experience and service was excellent was really easy to understand and I felt relaxed and comfortable
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Ricci form DFS was really helpful and…
Ricci form DFS was really helpful and accommodating to what me and and my partner wanted and helped us in any way, not just Selling us the highest price
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and informative
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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