Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Näytä lisää
Yritys on vastannut
The Customer Service by the staff in store was exceptional. The staff that attended to me was very friendly, helpful and warm to talk to therefore, I was able to ask questions and get the answers unti... Näytä lisää
Yritys on vastannut
Very helpful staff. Efficient service. Lots of good advice given. The only thing that could have improved the service was a coffee. Apparently the machine hadn’t arrived yet during the refurb.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Yhdistynyt kuningaskunta
- 0333 999 9807
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Buying a sofa from DFS
Lynne supported our sofa experience with confidence, kindness and compassion. Her expertise was greatly appreciated and enhanced our confidence in her company. Thank you.
17. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello Karl,
Thanks for your lovely feedback, we’re glad to hear Lynne met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience looking for a…
Had a great experience looking for a sofa, staff were friendly and very helpful without being overbearing or too pushy.
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service …
The young girl that served me was very good and precise. She had excellent customer service skills. A credit to the company
16. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was great really helped and very…
Daniel was great really helped and very accommodating
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
Great service, no hassle and very friendly with good product knowledge.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
On line order
On line order but was great service to use, went in store a few weeks prior and the service in store was great also no pressure at all very friendly staff
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Have a look round before u decide what u like
The staff was really helpful and not on your case just let u go to them when u needed help.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
It was a really nice and smooth…
It was a really nice and smooth experience, visited the store - wasn’t pressured, approached by a helpful member of staff and talked through options. Really good experience.
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great Experience
Caitlin was brilliant, approached when we needed help but not too in your face, answered our questions and made the whole process very enjoyable
15. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ana was excellent
Ana was excellent, really honest and thorough and we found exactly what we were looking for
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Caitlin was friendly but not pushy
Caitlin was friendly but not pushy, knowledgable, flexible - answering all our questions.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello Zachary,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ana made me feel really comfortable and…
Ana made me feel really comfortable and explained everything in detail to make sure I understood everything about the product and your services. Will definitely be recommending to my friends and family.
14. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello Georgia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ana.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service relaxed atmosphere Craig was so helpful and professional easiest sofa and rug purchase an enjoyable experience experience
9. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Loved being properly guided into…
Loved being properly guided into getting the sofa that I desire.Ronny was very patient as well
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ana was amazing!
Ana was great.
No hard sell and seemed to know exactly what we wanted and gave good suggestions and advice
The whole process was quick and easy
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service
Good service, quick, simple and efficient. All information provided- honest, personable and professional.
8. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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