Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Näytä lisää
Yritys on vastannut
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Näytä lisää
Yritys on vastannut
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
49 Boucher Road, BT12 6HR, Belfast, Yhdistynyt kuningaskunta
- 0333 999 9803
4,9
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy order of couch
Easy order of couch
Attendant was helpful and informative on couch
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine E
DFS Central Customer Support
We were made to feel welcome and all…
We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unanswered. The whole process was made simple and went smoothly.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robin.
Kind Regards,
Jordan
DFS Customer Support
I had a very good experience with Conor…
I had a very good experience with Conor he explained everything and was very helpful and a pleasure to have him deal with can’t wait to get my furniture
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Staff
Staff, in particular Anne, were extremely patient, understanding and helpful. I was very happy with the service provided, and would highly recommend.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Sean was fantastic
Sean was fantastic, very knowledgeable about everything. Made us feel at ease. Nothing was too much trouble.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Staff were extremely helpful es…
Staff were extremely helpful especially Sean who give us time and space to make are our decision answered any questions we had and explained how best to maintain the care of the suite he was pleasant and friendly and we had a very satisfied experience
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sean was absolutely brilliant😃
Sean was absolutely brilliant and so easy to deal with.
He made the whole process so simple and straightforward.
If only all sales guys were like this guy a lot more sofas would be sold.
Top service all round.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was in the DFS shop on Boucher Road &…
Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we had the sell completed within 30 mins. Robin made the sale effortless & told me how to look after the settee.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I had a great experience at DFS boucher…
I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure everything was sorted smoothly. His friendly, professional approach made a real difference. Excellent customer service – thank you, David!
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful salesperson called David and a…
Helpful salesperson called David and a very smooth and efficient process to purchase a sofa!
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Buying my item was the easier bit
Buying my item was the easier bit, I knew what I was looking for before I went. BUT delivery has been a big issue. I have had several voice messages which I then had to return, got passed of with different excuses finally spoke to someone who gave me a delivery date only for no delivery made!! DFS this doesn't reflect well on you .
11. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Excellent staff
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My Family and i felt really comfortable…
My Family and i felt really comfortable shopping today. Nothing was to much trouble no question was silly. Really treated like first class. The staff member was really polite and knew everything we needed to know. The staff was called Thomas. It was a pleasure to shop in his company.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in-store with Thomas…
Great experience in-store with Thomas at Belfast DFS. Very informative and give us so many options for our measurements we had given him. Sofa purchased and can’t wait for it to arrive.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Thomas met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Belfast
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent experience
We had a great experience today at DFS with Thomas! He was very friendly easy to talk to gave us all the answer and options we need to find the perfect sofa for our home.
Thank you very much!
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Bought a bed within minutes..no hassle
We went in with an idea of what we wanted. Approached Anne for advice. Within minutes we had picked our bed, price & payments sorted. No messing about or confusion. Anne was excellent!
25. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Belfast
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Anne.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Belfast
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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