Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Näytä lisää
Yritys on vastannut
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... Näytä lisää
Yritys on vastannut
Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Miles Gray Road, SS14 3AF, Basildon, Yhdistynyt kuningaskunta
- 0333 999 9801
4,9
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good service and explained everything…
Good service and explained everything fully
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello Tammy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Service from staff
Greeted at door and directed to the area for the products we were looking for.
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello Charles,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
No pressure to buy anything and a…
No pressure to buy anything and a relaxed atmosphere
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
I saw the same salesman 2 days running
I saw the same salesman 2 days running, very helpful.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Purchase of Montebello suite
My order was clearly explained to me with guidance on what was style would be suitable for my needs and how to maintain. The salesman had a vast knowledge of all items of furniture within the store and on line.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The stuff that attended to us he was so…
The stuff that attended to us he was so informative. He showed us all what we wanted here. He gave us all his time and he made us understood and gave us Knowledge on the product that we bought. He he was outstanding. He is really a good sales person.
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Good customer service,many thanks to Abbs in the Basildon branch
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, she even got me a glass of water so I could take my tablets
10. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DST REVIEW OF DFS EXPERIENCE
EXCELLENT SERVICE FROM THE DFS AGENT ON BOTH OCCASIONS I ATTENDED THE LOCATION NAMELY (1) TO INITALLY VIEW THE SOFA SUITE COLLECTIONS AND (2) TO VISIT AGAIN WITH A FAMILY MEMBER TO CHOOSE AND PURCHASE A SOFA SUITE. ON BOTH VISITS, NO PRESSURE BY THE AGENT OCCURRED AND SO VIEWING ALL AROUND THE SHOWROOM WAS COMFORTABLE AND REWARDING. THE AGENT MADE HERSELF AVAILABLE WHEN CALLED UPON TO ANSWER ANY QUESTIONS AND WAS VERY HELPFUL IN THIS RESPECT. WHEN COMPLETING MY ORDER WITH THE AGENT, SHE WAS VERY COMPETENT AND MADE THE ENTIRE TRANSACTION STRESS FREE. BOTH MY FAMILY MEMBER AND MYSELF AGREED THAT THE AGENT WAS FRIENDLY AND APPROACHABLE MAKING THE ENTIRE EXPERIENCE AN ENJOYABLE MEETING TO ORDER MY NEW SOFA SUITE. THANK YOU.
9. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great and timely
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello Sydney,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, really clear and informative on all products. Danielle (apologies if this isn’t correct) was incredibly helpful.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Darren was very polite and helpful
Darren was very polite and helpful. He listened to our requirements and met them.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
No instant sales pitch
No instant sales pitch. Let us have a leisurely look around and when we made our decision more than happy to help.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The friendliness of the staff
The friendliness of the staff, particularly the sales man who helped me find my perfect sofa.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The assistant was helpful polite and…
The assistant was helpful polite and knowledgeable on the products required by ourselves.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The whole experience was professional…
The whole experience was professional from beginning to end. DAWN was welcoming and made you feel at ease. Her knowledge of the products available was extensive. All questions were answered in an informative nature.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and friendly, made the process so much easier
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Basildon
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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