The butt if the cue was nice but the shaft looked nothing like the advertisement. Very cheap looking. Thinking of buying a completely different shaft.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
less than 2 weeks after order. I am surprised and wish that I could have had one before getting expensive cues! I am playing great with this cheap cue. plays as well or better than my Joss West. think... Näytä lisää
Super Service. Sichere Zahlung per PayPal. Bestellung wurde gleich bestätigt und Versand erfolgte super schnell. Nachricht mit Daten zur Paketverfolgung kam umgehend. Eine Kleinigkeit, die nicht gl... Näytä lisää
Is my first carbon fiber, pool cue enjoy playing with it my friends tell me I look relaxed with it extraordinary better spin control. Great job on the tip. Better control of the Cue ball thanks for th... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Yhteystiedot
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4,3
Erinomainen
133 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality of product is awesome.I like…
Quality of product is awesome.I like way this pool cue play it's really good.service is really fast.
18. huhtikuuta 2026
This stick was perfect.Everything I was…
This stick was perfect.Everything I was looking for love the design and the carbon fiber is super smooth.In the hand
18. huhtikuuta 2026
The quality is great
The quality is great, my only complaint is how long it took for it to arrive.
I got the shaft in like 2 days, the but was like over 2 weeks
18. huhtikuuta 2026
Vastaus yritykseltä CUEBOTS
Hi Doug,
Thank you for your feedback. We’re very glad to hear you’re happy with the quality of the cue.
We also apologize for the difference in delivery time between the shaft and the butt. The shaft was shipped from our available stock, while the butt was a made-to-order item produced specifically for your order at our factory in Vietnam, which required additional production time before shipment.
We truly appreciate your patience and understanding, and we hope you enjoy the complete setup now that everything has arrived safely.
CUEBOTS Support Team
Wonderful customer service
Wonderful customer service, quick and appropriate response to customer concerns AND a quality product...if anyone is looking to upgrade your cues to affordable, quality equipment, I recommend the Zluk player and the Evo breaker.
25. maaliskuuta 2026
finding a cue butt with proper threading
finding a cue butt with proper threading
30. maaliskuuta 2026
Your whole experience was great
Your whole experience was great, but the cue was unbelievable. Thank you for letting me buy from you.
30. maaliskuuta 2026
I ordered a pool stick from them
I ordered a pool stick from them. Can't contact them. It's been 2 weeks with no update of my purchase. I won't order anything else from them.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CUEBOTS
Dear Adam,
Thank you for your feedback. We are sorry to hear about your experience and would like to resolve this as quickly as possible.
Our team has reached out to you twice at the registered email address (thedarknight75@hotmail.com) regarding your custom order confirmation, but have not received a response. We kindly ask that you check your inbox and spam folder for our emails.
If you are having trouble receiving our messages, please contact us directly at cs@cuebots.com and we will prioritize your case immediately.
We look forward to hearing from you.
CUEBOTS Support Team
Positive Experience
After ordering my merchandise, delivery was on time and product was just as advertised. I also enjoy that I was able to personalize my cue.
24. maaliskuuta 2026
It was very easy to order
It was very easy to order. I will order some more items later!!!!
23. maaliskuuta 2026
Ordering was made easy
Ordering was made easy. Prices were very fair. Shipping was quick and accurate. Would definitely buy from them again.
27. maaliskuuta 2026
great cue for the cost
26. maaliskuuta 2026
5 star*****
Absolutely 10/10 all around, couldn’t recommend CueBots enough. From the fast email replies, great customer service, and stunning cue, I had an overall great experience with their team.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Shipping takes too long
I like the shaft albeit, a little long. But it took almost a month to receive it after placing the order. Also, I would expect it to come with a protector cap for the amount it cost. A very little investment to make it a high quality service.
20. maaliskuuta 2026
Vastaus yritykseltä CUEBOTS
Dear Tim,
Thank you for your honest feedback and for taking the time to share your experience. We are glad to hear you are enjoying the shaft.
Regarding the shipping time, your order included a shaft with the Mini Qloc joint, which is a specialty configuration with very limited demand in the US market. As a result, this particular item is not stocked locally and ships directly from our manufacturing facility in Vietnam. We understand this results in a longer wait time, and we sincerely apologize for the inconvenience. We should have communicated this more clearly at the time of purchase, and we will work on improving transparency around estimated delivery times for items shipped internationally.
As for the protector cap, we appreciate the suggestion and have noted it as valuable feedback for our product team.
We hope you continue to enjoy the shaft, and we look forward to serving you better in the future.
CUEBOTS Support Team
You're emailing me about a shaft and…
You're emailing me about a shaft and glove I haven't received yet.
I'll receive it Saturday after almost a month of ordering.
I won't be using CUEBOTS again.
Best Regards,
Jason Cope
24. maaliskuuta 2026
Vastaus yritykseltä CUEBOTS
Dear Jason,
Thank you for your feedback. We are glad your order arrived on Saturday as expected.
As your shaft included a customization request, it was produced and shipped directly from our manufacturing facility in Vietnam, which carries a longer lead time than standard locally stocked items. While this timeframe was communicated at the time of purchase, we truly hear your frustration and take it seriously.
We are actively working on improving our production and shipping timelines to ensure a better experience for our customers in the future. Your feedback plays an important part in helping us get there.
We hope the shaft and glove are performing well for you, and we would love the opportunity to serve you again. Please feel free to reach out to us at cs@cuebots.com anytime.
CUEBOTS Support Team
Very good follow up
Very good follow up! Quick response for my email. Feeling secure because of the
money involved! Sorry I missed the gratuity left glove!
25. maaliskuuta 2026
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