Ich kann nur sagen was ich mit der Nase war nehme, der neue Duft von Creed Iris Debonair ist „Die exquisite Note dieses Parfums entfaltet sich auf der Haut wie ein Hauch von purem Luxus und hinterläs... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ich habe das bestellte „Irish Tweed“ ausgeliefert bekommen und bin extrem enttäuscht! Seit ca 15 Jahren benutzen meine Frau und ich Creed Düfte. Die meisten davon sind uns bekannt und in guter Eri... Näytä lisää
Yritys on vastannut
Ich trage seit Jahren mit großer Begeisterung die Düfte dieses Hauses. Sehr guter Service und schneller Versand. Bin bisweilen stets zufrieden gewesen. Die Produkte (auch Zubehör) sind weiterhin... Näytä lisää
Yritys on vastannut
All I can say is amazing … the whole creed range is outstanding and the agents are outstanding. I won’t buy anything else now . Me and my wife have the candles / room spray/ body wash / soap / moistur... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Mount Street 99, W1K, London, Yhdistynyt kuningaskunta
- www.creedfragrances.co.uk
3,6
Keskitasoinen
479 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 81 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional quality and beautiful fragrances
My experience with Creed has been excellent. The fragrances are exceptional, with outstanding quality, unique compositions and great longevity. I particularly appreciate the elegance and individuality of each scent. Creed consistently delivers a truly premium experience.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Thorsten,
Thank you for your kind words.
We are delighted to know you have enjoyed your experience with the House of Creed. Your appreciation of our fragrances means a great deal to us, and we look forward to welcoming you again in the future.
Kind regards,
Creed Fragrances Customer Care Team
Aventus und Millésime Impérial gehören…
Aventus und Millésime Impérial gehören zu meinen absoluten Lieblingsparfums von Creed. Beide haben mich sehr beeindruckt. Besonders die Ausstrahlung ist hervorragend: Schon mit drei Sprühstößen bleibt der Duft etwa 2–3 Stunden deutlich wahrnehmbar. Auf der Kleidung hält er bei mir sogar ungefähr 12 Stunden. Für mich sind beide Düfte einfach außergewöhnlich und sehr hochwertig🤗
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hallo Alis,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Düften und der zufrieden sind.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Customer service
CREED
I would like to thank Tia at customer services and the rest of the creed team
Five star products
Five star customer service
Thank you
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Hugo,
Thank you for taking the time to share your kind words.
We are delighted to hear that Tia and our Customer Care Team provided such a positive experience. Your generous comments will be shared with Tia and the wider team, who will be delighted to know their care and assistance made such a lasting impression.
We greatly appreciate your five-star review and look forward to welcoming you back to the House of Creed in the future.
Kind regards,
Creed Fragrances Customer Care Team
Produit de qualité mais relation avec…
Je renonce à me faire comprendre. Réponse sans relation avec le problème exposé. Dialogue difficile : obligation de passer par la messagerie du compte et délai de réponse long. Dommage pour un produit haut de gamme courant très cher. À fuir.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Bonjour Sam,
Merci d'avoir pris le temps de partager votre retour.
Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées et vous prions de bien vouloir excuser la gêne occasionnée.
Notre service client souhaiterait vivement avoir l'occasion d'examiner ce qui s'est passé et de résoudre ce problème directement. Nous vous invitons à nous contacter via notre page Nous contacter en indiquant les détails de votre commande ; un membre de notre équipe reviendra personnellement vers vous pour vous accompagner.
Votre retour compte beaucoup pour nous, et nous espérons pouvoir restaurer votre confiance envers la Maison Creed.
Cordialement,
L'équipe du service client Creed Fragrances
So muss sein originale Ware sehr…
So muss sein originale Ware sehr zufrieden. Verpackung topzwei Geschenk. Ich kann nur empfehlen sehr schnelle Lieferung
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hallo Hassan,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Duft und der Lieferung zufrieden sind.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
I couldn’t be happier…
I couldn’t be happier with my experience. Creed’s fragrances are truly in a class of their own – high quality, long-lasting, and with a character you simply won’t find anywhere else. From the moment you open the package, it’s clear that quality comes first, from the presentation right down to the product itself.
Ordering was completely straightforward, and delivery was fast and well packaged. The customer service was friendly and quick to respond too – you really feel valued as a customer.
A clear five stars from me. I’ll happily order again and can recommend Creed without hesitation.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Marzena,
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear that your experience was seamless from start to finish, and that you enjoyed both the fragrance and the care with which your order was presented and delivered.
Your kind words are truly appreciated, and we look forward to welcoming you back to the House of Creed in the future.
Kind regards,
Creed Fragrances Customer Care Team
Ordered the item from Creed's official…
Ordered the item from Creed's official website. To be honest, I would avoid Creed Aventus at all costs. I was shocked at how weak this fragrance was; it barely lasted an hour and smelled nothing like the Aventus I was gifted before. For the price they charge, this is disgraceful. Creed markets itself as a luxury brand, but the quality I received was worse than a cheap imitation. Customers are being ripped off, and it’s embarrassing that Creed would allow such poor performance to tarnish their reputation. Save your money; the hype is not worth it. The worst part is I sent two complaint emails and received not a single response from them.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Sitki,
We are sorry to hear about your experience and, in particular, that you have not received a response to your previous messages.
Please contact our Customer Care team at customerservices@creedfragrances.co.uk with your order details, so that we can look into this further and assist you directly.
We look forward to hearing from you.
Kind regards,
Creed Fragrances Customer Care Team
Dear Customer Service,
Dear Customer Service,
I have received my Creed perfume, but I was disappointed to see that the box is stained and damaged.
For a product of this price and quality, I would have expected the packaging to arrive in perfect condition, especially as the presentation is an important part of the product.
I would appreciate it if you could let me know what solution you can offer.
Kind regards,
Sébastien Allory
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Allory,
We are sorry to learn that your order did not arrive as expected.
To allow us to investigate this matter further, please contact us via our Contact Us page, providing your order number and any relevant details. Our team will thoroughly review the matter and respond as soon as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Creed Fragrances Customer Care Team
Vastaus yritykseltä Creed Fragrances
Hello Chris,
Thank you for taking the time to share your feedback, we truly appreciate it.
We hope you continue to enjoy your fragrance and should you require any assistance, please do not hesitate to contact us.
Kind regards,
Creed Fragrances Customer Care Team
beautifully packed and delivered very…
beautifully packed and delivered very fast
exactly how i wanted!
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello,
Thank you for your wonderful feedback. We are delighted to hear that you had a positive experience and that you are pleased with both your fragrance and delivery.
We truly appreciate your kind words and hope you continue to enjoy your Creed fragrance.
Kind regards,
Creed Fragrances Customer Care Team
Really impressive service by Alona.
Really impressive service by Alona.
& speed of delivery excellent.
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Alan,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were so pleased with your experience with Alona and the speed of delivery. We will be sure to share your kind words with her.
Should you require any assistance in the future, our team will always be pleased to assist.
Kind regards,
Creed Fragrances Customer Care Team
Amazing staff and product
Friendly, professional , very quick and very coming back to me with the query answer products is also unbelievable what a smell everyone come and see how nice it was without even knowing what it is we’ll definitely recommend some people and will be buying from Creed for the future
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Tom,
Thank you for taking the time to share your experience.
We are delighted to hear that you were so pleased with the service you received from our team and that you are enjoying the fragrance. We truly appreciate your kind recommendation and support.
Should you require any assistance in the future, our team will always be pleased to assist.
Kind regards,
Creed Fragrances Customer Care Team
Creed Perfumed Oil
Creed Perfumed Oil - katastrophal billiger Flacon-Spender, Die Düse ist federleicht und sofort abgegangen. Wenn man sie wieder aufsteckt dreht sie sich und spritzt in alle Richtungen - auch die Augen! Durch das Öl, welches auch nach Außen austritt, wird alles glitschig und noch unbeherrschbarer. Mit dem Duft habe ich hingegen keine Probleme - vielleicht ein Montagsmodell?
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hallo Klaus,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen.
Es tut uns sehr leid zu hören, dass Sie Schwierigkeiten hatten, und wir entschuldigen uns aufrichtig für die verursachten Unannehmlichkeiten.
Unser Kundenbetreuungsteam würde gern erfahren, was passiert ist, um das Problem direkt zu lösen. Bitte kontaktieren Sie uns über die Kontaktseite mit Ihren Bestelldaten. Ein Mitglied des Teams wird sich persönlich mit Ihnen in Verbindung setzen, um Ihnen zu helfen.
Ihr Feedback ist uns wichtig, und wir hoffen, Ihr Vertrauen in The House of Creed wiederherstellen zu können.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
LOVE LOVE LOVE MY CREED
I've been a CREED connessieur since 2020. The service, product knowledge and personal style of the Madison Avenue, NYC boutique was impeccable. I always enjoyed the unique and intense aromas from Love in Black to Carmina, Old Santal. I now live in France and this was my first online purchase from Creed. Fr. Delivery time was ok (Americans prefer fast deliveries)! This is my first time purchasing Oud Zarian, a unisex parfum. OMG 😳. This parfum is like crack... totally intoxicating. I'm obsessed with it! It's borderline weird 😂.Just had petit dej in a hotel and got THREE compliments from women. CREED forever! Sorry French parfumists 😊
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Cheryl,
Thank you for taking the time to share such a wonderful review and for being a loyal Creed customer since 2020.
We are delighted to hear how much you have enjoyed your Creed journey over the years, and especially that Oud Zarian has made such an impression. It is wonderful to know that you are enjoying the fragrance so much and receiving compliments along the way.
We truly appreciate your continued support and look forward to accompanying you on your Creed journey for many years to come.
Kind regards,
Creed Fragrances Customer Care Team
Una experiencia maravillosa
Una experiencia maravillosa, el pedido llegó pronto y cuidaron hasta el último detalle.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Estimada Ana,
Gracias por su excelente valoración. Nos complace mucho saber que ha disfrutado de una experiencia positiva con nuestro servicio y que tanto su fragancia como la entrega han sido de su agrado.
Agradecemos sinceramente sus amables palabras y esperamos que continúe disfrutando de su fragancia Creed.
Atentamente,
Equipo de Atención al Cliente de Creed Fragrances
Ein ganz toller Duft
Ein ganz toller Duft , der sehr lange anhält . Schnelle Lieferung .
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hallo Monika,
Vielen Dank für Ihr wunderbares Feedback. Wir freuen uns zu hören, dass Sie eine positive Erfahrung gemacht haben und mit Ihrem Duft und der Lieferung zufrieden sind.
Wir schätzen Ihre freundlichen Worte sehr und hoffen, dass Sie weiterhin Ihren Creed-Duft genießen.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
Perfect product
Perfect product, beautiful packaging & fantastic customer service.
Great communication in relation to delivery which was quick and simple also.
Overall wonderful service.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Claire,
Thank you for taking the time to share such a lovely review.
We are so pleased to hear that you enjoyed your fragrance, from the beautiful presentation to the care of our Customer Care team. It is wonderful to know that everything arrived smoothly and that you had such a positive experience with us.
Your kind words mean a great deal to the team, and we hope to welcome you back to the House of Creed again soon.
Kind regards,
Creed Fragrances Customer Care Team
Disastrous customer service and misleading promises – Order #764024535
I placed an order on creed.de back on June 18th (Order #764024535, Aventus 50ml). The tracking status (DHL: JJD00030242337000003592367) stated that the package was delivered, but I never received it.
I contacted support multiple times and was twice asked to fill out and sign an official "Formular für den Haftungsausschluss bei Nichterhalt von Waren" declaration, which I did immediately. Each time I reached out, I was told to wait 5–7 days for an internal investigation.
After weeks of delays, I chatted with an agent/supervisor who explicitly confirmed in writing: "We will issue a refund for your order."
However, right after promising a refund, I received an automated email stating that the investigation team refused both a refund and a replacement, claiming DHL delivered it. To make matters worse, they even closed my account.
Providing misleading promises in live chat and then completely refusing to resolve a lost parcel issue after filling out official paperwork is completely unacceptable. Very disappointing experience.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Iryna,
Thank you for taking the time to share your feedback.
We are very sorry to hear about the difficulties you have experienced and sincerely apologise for the inconvenience caused.
Our Customer Care team would greatly appreciate the opportunity to look into what happened and resolve this directly. Please contact us via the Contact Us page with your order details, and a member of the team will personally be in touch to assist you.
Your feedback is valued, and we hope to restore your confidence in the House of Creed.
Kind regards,
Creed Fragrances Customer Care Team
Schnell Lieferung
Schnell Lieferung, einfache Bestellung, perfekt verpackt
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hallo Kateryna,
Vielen Dank für Ihre Rezension. Wir freuen uns zu hören, dass Ihre Bestellung pünktlich angekommen ist, und hoffen, dass Sie weiterhin Freude daran haben, unsere Düfte zu entdecken.
Mit freundlichen Grüßen,
Das Kundenbetreuungsteam von Creed Fragrances
My experience with Creed Spain
Extremely disappointing experience with Creed Spain
I am extremely disappointed with my experience with Creed Spain. More than 7 days have passed and my package still has not been delivered.
The problem starts with the choice of delivery company. Creed Spain uses Paack, and unfortunately, my experience with this courier has been extremely poor. In my opinion, Paack has proven to be an unreliable delivery service, with repeated delays, cancelled delivery attempts and very poor communication.
For a luxury brand like Creed, I honestly find this level of service unacceptable. Other luxury perfume companies use reliable couriers such as DHL or UPS, and personally, I would have no problem paying an additional delivery fee for a professional and dependable service.
I paid for my order and for the delivery service. I should not have to spend more than a week waiting at home, chasing the courier, requesting updates and trying to resolve a problem that should never have occurred in the first place.
A luxury brand should provide a luxury customer experience from the moment the order is placed until the package is safely delivered. Unfortunately, that has not been my experience with Creed Spain.
If Creed chooses to work with a courier that cannot provide a reliable service, the consequences should not be the customer’s responsibility.
I expect a concrete solution immediately. If my package is not delivered, I expect a full refund.
I sincerely hope Creed Spain reviews its choice of delivery partner, because the courier you choose represents your brand. And at the moment, this delivery experience is seriously damaging my perception of Creed as a luxury company.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Creed Fragrances
Hello Daniela,
We are very sorry to learn that your delivery experience has not been as expected. We completely understand how disappointing it must be to be waiting for your order, particularly when you have experienced delays and a lack of communication.
We would very much like the opportunity to look into this for you. Please contact our Customer Care team via our Contact Us page, quoting your order number, so that we can review the delivery with our courier and assist you further.
Thank you for bringing this to our attention, and we hope we can help resolve this for you as soon as possible.
Kind regards,
Creed Fragrances Customer Care Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.