ColourFence Garden Fencing Arvostelua 

Totally professional from start to finish
Have just had fencing installed by Colourfence - Northern Ireland. The estimate was given last August and the promised start date for December. The team arrived at 08-20 and began work straight away. The attention to detail was second to none! The two fitters Stuart and son Adam never stopped working the three days they were here and when they finished each day they left the site clean and tidy. The work was 100% and in fact was even better that we thought. In this day and age it is lovely to see people take a pride in their work. I would have no hesitation in recommending this company.

Very Well Made Fence. This fence is made to the highest standards. I would recommend this product for any one looking for good solid fence.

The gate looks great, is very solid and secure. Very pleased with it. The salesman Richard was excellent. Reliable and helped when we had problems with some of the screws provided by the company to fit it. They were not strong enough and the gate became loose on one side. However, he sorted it with The owner. Jack the fitter and his mate, came back and replaced them with appropriate strong screws. This is the only reason I’ve given it four stars. The fitters were friendly, polite, communicated well and were considerate. They explained everything and were efficient.

A little late in with the installation but when finally the men arrived the work was carried out very professionally within the day to my full satisfaction

Quick turnaround and professional installation. Good colour range and high quality product

Absolutely delighted with my new fence. I feel safe, secure and have so much more privacy. Richard came out to do the survey, there was no hard sell. He gave me time to think about it. Very helpful, professional and knowledgeable. There is a 10 week wait because they are busy, but we'll worth the wait. Dave and Phil came to fit it. The arrived on time, they were polite, professional, friendly and excellent at their job. They finished in a day and a half and left everywhere clean and tidy. Nothing was too much trouble for them. Aside from some drilling you wouldn't have known they were there. The weather wasn't great but it didn't stop them. The finished result is beautiful and well worth the investment. It withstood storm Claudia. Thank you to everyone at Colourfence. I would highly recommend. From first contact to finished job, they're the best. Everyone I dealt with was professional, helpful and friendly.

On 11/11/25 I had a colour fence installer out to replace three green fence panels as a part of an insurance claim and he did an absolutely brilliant job and I can definitely recommend this company.

We had colourfence installed we watched Gareth and Jarrod built it the were very respectable to our property they call us for every decision the fencing is amazing it's perfect for us and the look on the fencing is beautiful we love it the team that made it for us were lovely thank you boys for doing it for us

Items missing from delivery. A few issues with installation. Guys booked 3days but adding hours they worked would have completed in 2 days. But had to pay for 3 days. After I'd tired up fence looks great. No more painting JOY

I’m living in Edinburgh. The installation of my garden gate went smoothly and it took around three weeks waiting time to complete. However, the company has failed to send me the 25-year guarantee. I have tried three times and waited for 4 weeks to remind them to send it, but my efforts have been in vain… I received the certificate today, Oct 25, 2025. Thank Mia

Sebastian and his team installed railings at my property in August and I was so impressed with both them and their products that I've just had them replace my garden gates. They arrived on time and were extremely friendly and professional on both occasions. I wouldn't hesitate to use this company again and I'd recommend to anyone looking to replace gates etc.

Duncan was very informative and professional and we found it reassuring he was a surveyor not just sales. He was very accurate in his assessment of what we were seeking to achieve.
We took a month after his visit to decide to go ahead and we appreciated he did not pressurise us whatsoever.
Delivered on time (although we had to assist as only one person).
So grateful to have outstanding fitters; Tom, Steve and Jo! They are a credit to Colourfence!
It is not a cheap choice to buy this product and have it fitted so we were really anxious about it. We have no regrets at all!
Liaised with Sam, Karen and Jon who have been very helpful throughout the process.
Assuming it all remains stormproof going forwards, our only disappointment is that our concrete posts and wooden fencing etc taken away were not recycled as we had been led to believe.
Thank you to all involved

Brilliant professional workmanship work ethics I didn't think existed anymore!!
Patrick worked non stop to high standards always ensured I was happy before going ahead with job eg borders plants near to fence.
Patrick listened and gave advise to my satisfaction. Lovely respectful tradesman.
Thank you Patrick love the fence( so do neighbours) truly transformed my garden!
AMAZING - recommend you100% can't praise you enough -Annie

We had a brand new metal fence installed and the two guys that did it were amazing! They were fast efficient and well mannered also don’t have names but initials are GS & JP
Stayed all day really jolly and did a fantastic job

Welsh boys with a great work ethic
Well done and fence is fantastic and well worth the wait and money

Very satisfied with installation and product. Worked very hard to install the fencing. You were recommended by my Sister and I would recommend you to anybody.

Very pleased with product and no more maintenance.
Patrick from Bedford Colour fence branch must surely be one of the best fencing installers. Very experienced, punctual and tidy. He is very friendly and approachable and will listen and answer all your concerns in a very patient and polite manner.
Perfect job done. If you want a proper job done by a professional and reliable person I would recommend Patrick 100%.

Fence looks great with a professional job by Gareth & Jarrad, looks and feels sturdy with added benefit of no maintenance. The fence balls came later and that really sets it off. A shout out to Harry also who was great with advice and options for a problem we had with tree trunks.
Very pleased with end result which in my opinion looks fantastic!

Unfortunately the fears of how this would go so far have come true...thought I would do a review so far...today is at last install day but that hasn't gone to plan...
At the start John came out to give us a quote and that was positive...he asked what we wanted was friendly and efficient and didn't do a big sales pitch. We initially got quoted on removing the old fence ourselves but after reading some reviews decided to change this to it being removed and rubbish taken away by ColourFence. This is where is started to go wrong...we had to chase for our new quote. This eventually came through and we followed the process of paying the 50% deposit and waited for confirmation that never came...we had to chase. When we chased this headoffice were unaware of our job...John hadn't processed the paperwork correctly. However Richard at H/O was very helpful and then assisted in booking the installation. We then discovered that if Richard was off things went wrong...

The fence was delivered when they said it would be to our back garden ready for the installer...installation day...no show and no calls explaining so we had to chase again...Richard was off but we eventually found out that the installer was ill (not his fault...illness happens)so couldn't install but only Richard could rebook so would call us on Monday (this was Friday).

Monday came and no call...more chasing...Richard was off poorly but the person said that we should be able to have install on Friday this week and would ring us back later that day to confirm and she didn't so we had to chase again...couldn't get through to the person but was told it should be ok for Friday...Richard then called Tuesday and confirmed this would happen.

Then we arrive at today...install day attempt 2...Al arrived promptly having called the night before to confirm he was coming and apologised for not being able to install last week. We asked him to check that he had everything he needed before taking down our old fence as we had read reviews saying wrong things were delivered...here is where there were more issues...on checking, everything that was needed had been delivered but the wrong height fence panels!!!! Al made some calls and then offered us to either wait for another date or he could install the shorter panels so giving us security and then come back to replace for the taller ones once delivered. We decided to go ahead with install with the shorter...currently they are being installed...will provide an update once more is done....

So far...Richard at H/O has been brilliant and so has Al the installer and his team...it seems to be that one person is allocated to one job and if that person doesn't do it or is ill no one else picks it up and it doesn't get done...the price you pay this shouldn'y happen...the rest of ColourFence has been very disappointing.

Update...installer Al has done a brilliant job with what he has ....he has been waiting on a callback all day to find out when and where the correct panels will be delivered...he's had no call...will see what happens after the weekend when colourfence realise we won't be paying the balance until they sort the problem and the rubbish is collected.

Update ...correct size panels are now in and the finished product is great. Throughout the process our installer Al and our contact at HQ Richard have been excellent as was the delivery driver both times, so too was the waste collection. Everything else leaves a lot to be desired...very disjointed. For a product that's so expensive you'd expect a better service. Here's hoping our guarantee paperwork now arrives.

I'm writing to you with genuine disappointment regarding the service I have experienced in dealing with one of your representatives, Sebastian Orel

I first came across Colourfence through an advertisement on social media and, being impressed by the reputation of your brand, I decided to make an enquiry. On the 5th of August, I submitted a request for a quotation. The following day, Mr. Orel contacted me by phone, and I explained my fencing requirements in detail. Shortly thereafter, he visited my home in person, took measurements, and engaged in what I believed was a very constructive discussion about the project.

During this meeting, I set aside my work commitments to ensure we could properly discuss the options, as I was serious about investing in high-quality fencing. Mr. Orel appeared professional at the time, took photographs of my property, and assured me that he would prepare a couple of quotes to suit my requirements. He made it clear that he would get back to me promptly so that I could make an informed decision.

Unfortunately, this was the last I heard from him. Despite my patience, no quotation ever arrived. On the 12th of August, I even sent him a text message to politely follow up, but I received no reply. Since then, there has been complete silence.

I must stress how disheartening this has been. I approached Colourfence with a healthy budget, genuine intent, and confidence in your product, only to feel let down and ignored after showing my interest. What makes this particularly disappointing is that I was also prepared to recommend your company to my neighbours, who are similarly interested in garden fencing. Given this experience, however, my confidence in doing so has been shaken.

I appreciate that oversights can happen, but for a customer to be left without even the courtesy of an acknowledgement or a basic quotation is extremely poor practice. It raises questions in my mind as to whether Mr. Orel is acting in line with Colourfence’s values, or indeed whether he is a genuine representative of your company. As a precaution, I feel it is important to seek clarity on this matter directly from head office.

I kindly ask that you investigate this situation thoroughly, explain why my enquiry has been disregarded, and provide reassurance that this is not reflective of the standards Colourfence aspires to uphold.

I have been genuinely disappointed by this experience, but I remain open to hearing from you, as I would like to believe that my unfortunate encounter is an exception rather than the rule. I would greatly appreciate a detailed response so I may understand how this matter will be addressed and what steps will be taken to prevent such experiences in future.

Thank you for taking the time to read my concerns. I look forward to hear back.

Ordered our fence in April 2025 having had a representative visit our property to discuss, measure up and quote. We agreed to go ahead. Fence installed end of July. The installers were great however there were not enough materials. They contacted their manager Jon whilst they were here to discuss and I also spoke with him. It turned out that the representative hadn’t measured it correctly back in April (our quote/invoice had no measurements on it but we assumed that as he had measured it himself it would be correct). Jon was brilliant helping us to get it sorted out, even when the directors wanted to charge us for the fence to be completed! Last week (9th September) we had 2 small metal pieces of fence and a post delivered which we knew nothing about. I have contacted ColourFence by email and phone to find out what is happening but have received no updates. The materials delivered are nowhere near enough to finish the fence. Considering we ordered in April and our fence is still not complete we do not consider this even close to acceptable. Aside from the installers and Jon, the whole experience has been awful for which I give my 1 star. The fence itself would look nice it it was completed but I would steer clear of this Company if you don’t need extreme stress and disruption!