I bought the Jacob TV stand but unlikely to buy again from Coku. 1. One of the doors doesn't sit flush to the frame no matter how much I tinker with the 3D hinges. 2. The unit was amazingly wel... Näytä lisää
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What a great company, the product I bought was the Kawa Solid Acacia Wood Large Sideboard in dark brown. From the moment I placed the order, until it was delivered, the service was great. The sidebo... Näytä lisää
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Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Näytä lisää
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The whole buying process was seamless from start to finish—every stage from placing the order to delivery was perfectly clear. The item was packaged really securely, protecting the furniture without... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.coku.co.uk
4,6
Erinomainen
552 arvostelua
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On vastannut 92 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
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25. marraskuuta 2025
Vastaus yritykseltä COKU Home
Hi Paul, thank you so much for your 5* review! We hope to welcome you back again soon.
Warm regards
COKU Customer Care
Great Customer service
Great Customer service, great delivery and wonderful table couldn’t be happier thank you.
25. marraskuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your lovely review.
We’re really happy to hear you’re pleased with your table and that everything went smoothly with delivery and service. Thanks again for choosing COKU Home, we hope to welcome you back again soon.
Warm regards
COKU Customer Care
Lovely table,top quality so easy to put…
Lovely table,top quality so easy to put together.great customer service .kept us in touch with are delivery. Would totally recommend.
25. marraskuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your 5* review! We’re really pleased to hear you’re happy with your table. It’s also great to know you felt well looked after throughout delivery.
Thank you for recommending us, it truly means a lot.
Warm regards
COKU Customer Care
Vastaus yritykseltä COKU Home
Hi Craig, thank you so much for your lovely review! We are so pleased you are happy with the product and delivery. We hope to welcome you back again soon!
Warm regards
COKU Customer Care
flawless quality and service
I ordered the oxley table which is absolutely sumptuous in person. I am so impressed by the craftsmanship and weight of the table. It honestly is so much more rich in person compared to the photo. So much depth in the wood and its color. Before purchase, I was unsure about the tables size and color and Steve went above and beyond to answer my questions with patience. Very impressed and will definitely recommend coku to family and friends.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Sharon, thank you so much for your lovely review.
We’re so glad to hear you’re loving your Oxley table. The depth and colour of the wood really are something special, and it means a lot that you’ve noticed and appreciated the craftsmanship.
It’s also great to hear that Steve was able to help with your questions before you ordered. We always want you to feel confident in your choice.
Thank you again for recommending COKU to your family and friends, it truly means a lot to us.
Warm regards
COKU Customer Care
Amazing personal customer service from Steve
The best ever customer service! I ordered a beautiful dining table (Bronx) online from COKU. Later the same day Steve from COKU, telephoned me to tell me that the table was sold out. Steve apologised, offered a full refund and suggested alternative dining table options. We confirmed by email and text later the same evening our alternative choice of dining table (Remi acacia). Steve called me the following day, to confirm the order and to advise that a pair of chairs we liked were also available.
What amazing Customer Service! Steve's personal touch made me feel like a valued customer.
Other companies should take note,
I cannot wait for my dining table and chairs to arrive!
I will provide an update.
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Thank you so much for your amazing review! We’re really happy to hear that Steve was able to look after you so well, he’ll be over the moon to read your feedback. We always want our customers to feel valued and informed, so it’s lovely to know the personal touch made such a difference.
We’re glad we could help you find the perfect alternative with the Remi acacia table and the chairs you liked. We can’t wait for everything to arrive with you, and we’d love to hear your thoughts once it’s all in place. Thanks again for choosing COKU, it really means a lot to us!
Warm regards
COKU Customer Care
Really pleased with our table
We ordered the Ida solid mango wood dining table in 1m diameter and it is stunning. It is the perfect size for our kitchen and really adds character and a warm cosy feel to the room so perfect for hosting over Christmas time. It's exactly what we expected based on the pictures. Steve was also really helpful and informative when I emailed. Really glad I took the risk without seeing it in person. I will buy from COKU again based on this experience. Thanks again!
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Scott, thank you so much for the lovely review! We're really happy to hear that the Ida table looks perfect in your kitchen and brings that warm, cosy feel you were hoping for. The 1m size is a great choice for smaller spaces, so it’s lovely to know it worked out just right for you.
I’m glad Steve was able to help too! He’ll be chuffed to hear your feedback. Thanks again for taking a chance on us without seeing the table in person. We really appreciate it, and we’d love to help you again whenever you’re looking for your next piece from COKU.
Warm regards
COKU Customer Care
We had a excellent service and were…
We had a excellent service and were kept up to date all the time.
3. marraskuuta 2025
Vastaus yritykseltä COKU Home
Hi there! Thank you so much for your lovely review. We are so pleased you received excellent service from our team. We hope you love your table for many years to come.
Warm regards
COKU Customer Care
Wish we’d gone bigger
Lovely table, really solid and easy to put together. There was a delay with the delivery however I was kept well informed which is good.
We went for the 150cm in the end, in hindsight wish we went for the 170cm but hey ho. It’s a beautiful table regardless.
3. marraskuuta 2025
Vastaus yritykseltä COKU Home
Hi Susan, thank you so much for your kind review! We’re delighted to hear you’re happy with your new table and found it easy to assemble. We really appreciate your understanding regarding the delivery delay and are glad you felt well informed throughout. The 150cm is a lovely size, though we completely understand the temptation to size up! We hope you enjoy your table for many years to come. If you need anything, feel free to reach out!
Warm regards
COKU Customer Care
Beautiful table that looks great too!
Ida round oak table 1.2m: I like things that are well made, look quite unique and that you don't find in the high street stores. This table did not disappoint! I love the look and the quality is really good too. The table easily sits a family of four in our kitchen and there is space for guests too when they stay. What surprised me most is the price - very reasonable for what you get and I would have paid more. So, expectations exceeded. The service from COKU was very good when I had a query. The delivery company they use is top notch and the communication is spot on. Overall I am very happy and I am sure you will be too. Buy with confidence and enjoy!
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Guy, thank you so much for your wonderful review! We’re delighted to hear how much you love your Ida Round Oak Table, it’s fantastic to know it exceeded your expectations in both quality and design. We’re also really pleased that you found our service and delivery smooth throughout. Your kind words mean a lot to us, and we hope your new table brings you and your family many happy moments around it!
Warm regards
COKU Customer Care
Lucca 4 door tv unit
We have just received our Lucca 4 door tv unit and I seriously love it!!! It looks amazing - modern and stylish - and you can tell it's been made with quality materials. Assembly was straightforward - it just required the legs to be screwed onto the unit. There were a couple of short delays on the delivery side of things but the team were helpful and communicative and it was definitely worth the wait.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Christie, thank you so much for your wonderful review! We’re thrilled to hear you love your new Lucca TV unit, it’s such a stylish piece and we’re glad you found it easy to assemble. We really appreciate your patience with the delivery and are delighted to know it was worth the wait. Enjoy your new setup, and thank you for choosing COKU Home. We hope you visit again soon.
Warm regards
Sam
1.4M Ida table
I ordered a table from Coku. Our order had slipped through the net as no fixings were sent out with the table. After receiving the table from them on Tuesday, I contacted Coku and they arranged to send out a set of fixings, this time let down by Royal Mail as no fixings appeared. Again had to contact Coku, another set were sent via royal mail on Weds next day which finally arrived on Friday. We had further issues with the base and Coku have now arranged for a replacement base to be sent out. We put the table together with the faulty base and the table top itself is beautiful hand made and very good quality. I am hoping for the replacement to be trouble free. COKU have worked hard to correct the issues we have had and I have been told this isn't the norm. I would recommend them as a company the table is actually beautiful we have just had a catalogue of bad luck with this order. Rest assured if you do encounter any issues they will anything out swiftly. I have certainly tested their customer service and would give them 10/10.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Thank you so much for taking the time to leave this review. We really appreciate your patience throughout what turned into a very unlucky chain of events. I’m glad we were able to get everything sorted in the end, and I’m pleased to hear you’re happy with the quality of the table top itself.
We’re genuinely sorry for the issues you experienced, you’re right, this isn’t the norm, and we’ve looked into the process to make sure it doesn’t happen again. Thank you for giving us the chance to put things right.
We hope the replacement base arrives trouble-free, and if you ever need anything else, we’re always here to help. Thanks again for your kind words and for recommending us, it really means a lot.
Warm regards
COKU Customer Care
The guys were super helpful!
The guys were super helpful, ringing me up and updating me on the progress of the chairs. The chairs are exactly what I was hoping for, great quality. Highyl recommend this company to anyone. Professional and communicative in the right moments, felt like they cared.
29. lokakuuta 2025
Vastaus yritykseltä COKU Home
Hi Tariq, thank you so much for your kind review! We’re delighted to hear you love your new chairs and that our team kept you well updated throughout the process. It’s wonderful to know you felt cared for, that’s exactly the experience we aim to provide. We really appreciate your recommendation and support. We hope to welcome you back again soon.
Warm regards
COKU Customer Care
Vastaus yritykseltä COKU Home
Hi Michelle, thank you so much for your review! We are glad to hear your delivery was on time. We hope you enjoy your item for many years to come!
Warm regards
Sam
Fantastic furniture
Ordering process was easy and fast. delivery was well organised. The TV unit looks amazing and sturdy. Reduced one star due to a bit of difficulty with screws for the legs. Managed to resolve, contacted Coku regarding my issue and they kindly made a small refund as a thank you for sorting the issue myself. Would buy again.
27. lokakuuta 2025
Vastaus yritykseltä COKU Home
Hi Vicky, thank you so much for your honest feedback and for taking the time to share your experience. We’re delighted to hear you love your new TV unit and that everything went smoothly overall. We really appreciate your understanding regarding the assembly issue, and we’re glad we could resolve it for you. It’s great to know you’d choose us again, thank you for your support!
Warm regards
COKU Customer Care
Super hand crafted Sara table
From ordering online, delivery and unpacking the table, all very good. We love the Sara 1:3 table.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Stephen, thank you so much for your review! We are so pleased you love your Sara table, we hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Excellent product and good…
Excellent product and good communication , would highly recommend
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi there! Thank you so much for your lovely review. We truly appreciate your recommendation. We hope to welcome you back again soon!
Warm regards
Sam
Just recieved our 1.3 metre Sarah…
Just recieved our 1.3 metre Sarah dining table. Woow, it really is gorgeous and perfect for our kitchen/diner. I am sure we will get many compliments when friends come around.
The service is brilliant and Steve is so helpful.
Would recomend this company to anyone who wants honest reliable service from start to finish.
30. lokakuuta 2025
Vastaus yritykseltä COKU Home
Hi Christopher, thank you so much for your wonderful review! We’re thrilled to hear you love your new Sara dining table, it’s such a beautiful choice and we’re sure it looks amazing in your dining space. We’ll be sure to pass your kind words on to Steve, too. We really appreciate your recommendation and support!
Warm regards
COKU Customer Care
Company recommended
Steve was extremely helpful and answered all our questions and queries before and after we had purchased our table and chairs. Very pleased with them... as Steve said we would be!!
5. marraskuuta 2025
Vastaus yritykseltä COKU Home
Hi Tina, thanks so much for your wonderful review! We are so pleased you were happy with the service provided from Steve, we strive to offer the best possible service so it's great that this was noticed. We are so happy you love your new set! We hope you continue to enjoy it for many years to come.
Warm regards
Sam
Brilliant quality table and excellent…
Brilliant quality table and excellent customer service. My table arrived damaged and when I used the online chat to show photos, customer service immediately arranged a collection for me and new table to be delivered. I was really pleased with this and would definitely order again!
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Gina, thank you so much for your lovely review! We’re really glad to hear you’re happy with your new table and that our team was able to get everything sorted quickly for you. We truly appreciate your patience and kind words, it means a lot to us. We’d be delighted to welcome you back to COKU again soon!
Warm regards
COKU Customer Care
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